Affinity Group Recensioni 

710
TrustScore 4 su 5

4,1

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Scopri cosa dicono le persone

Valutata 3 stelle su 5

Affinity did ok but it seemed to be hard work sometimes and had to explain our situation a number of times. It didn’t always feel our situation was understood. We had to chase a lot, the experience... Leggi di più

Valutata 2 stelle su 5

After reading the many positive reviews of Affinity and requiring guidance with a non-standard home purchase, we felt confident with our choice of broker. However, after initially positive conta... Leggi di più

Valutata 5 stelle su 5

Highly recommend Affinity Mortgages. Richard has been so helpful throughout the process, answering any queries we had and ultimately finding us the best mortgage. The paperwork was handled efficientl... Leggi di più

Valutata 5 stelle su 5

I couldn't fault the service we received from Affinity when securing our mortgage (and then remortgage)! Ben Carter was exceptional from start to finish and helped secure us an amazing deal. He... Leggi di più

Dettagli dell'azienda

  1. Broker di mutui

Scritti dall'azienda

Affinity Group specialise in providing you with quality, professional Financial Advice that you can trust. Whatever your particular requirements, whether it be a mortgage, retirement planning, investment for income or growth, protection against acc...


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

710 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,1

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(710)

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Valutata 5 stelle su 5

Fantastic service provided

Fantastic service provided. All the staff were so helpful, especially Samantha and Nathaniel. They were always on hand to answer any questions and deal with everything in a timely manner. Would highly recommend.

20 luglio 2021
Non scritta su invito
Valutata 5 stelle su 5

Professional, Transparent and Simply Amazing!

Even if Carlsberg done mortgages, I doubt they would beat the outstanding and friendly team who done mine at Affinity!

As a first time buyer the whole team gave me a warm welcome and looked after me throughout the whole process. Without the team I wouldn’t have got through the process or completed before the stamp duty deadline!

With little knowledge of the process and having loads of questions, the team were always available and provided expert advice. They took care of all the documentation and dealt with my lender and Help To Buy. Saving me time and the hassle of having to do it myself. The best part is I didn’t have to pay them a penny!

The team were prompt at dealing with all enquires and were well organised internally. Dan Boosey (my mortgage broker) was class. He talked me through the entire process and put me at ease. I knew I was in safe hands. Mary Kearney (Case Manager) then managed my case through to completion and provided me updates as we went along. The co-ordination with my solicitors, estate agents and the lenders was all taken care of. Absolutely brilliant service.

I have already recommended them and will definitely be re-using the team when I need to remortgage.

I am such a fan of the team at Affinity, I have recently taken out life insurance and critical illness cover with Billy Wilkinson (Protection Advisor). Such good service my mum has just done the same as well!

Thanks again!
Dan Marsh

5 luglio 2021
Non scritta su invito
Valutata 5 stelle su 5

Mortgage advice and dedication with Ben Groves

A bumpy journey to say the least. Yet with the dedication and determination of our mortgage advisor Ben, he was able to iron out all the hiccups with success. Ben went above and beyond with offers, contacting solicitors and undertakers, while constantly keeping my partner and I in the loop. We could not fault his service he knew exactly what to do. We would happily cross paths with Ben again if/when we need mortgage advice and would recommend him to family and friends.
Many Thanks to Ben
Kevin and Krissie

28 giugno 2021
Non scritta su invito
Valutata 5 stelle su 5

Top service

As a first time buyer I had a million questions and Dan Boosey was happy to answer all of them. He advised me through the whole mortgage process and really spent time in helping me to understand all the caveats that come with getting a mortgage.

Top quality service, cannot speak highly enough of Dan!

9 giugno 2021
Non scritta su invito
Valutata 5 stelle su 5

10/10 yet again!

After experiencing a very seamless first time mortgage process with Affinity it was time for our mortgage to be renewed and we weren't disappointed with the service from Affinity once again. We didn't even need to pick up the phone! Affinity reached out to us to let us know what our options were and Dean very patiently talked us though the process, making it very clear what our options were. Once we decided on the product we had very little life admin to deal with (which was fantastic with two very busy jobs!) and Mary was always extremely efficient and contactable if we had any questions.

8 giugno 2021
Non scritta su invito
Valutata 5 stelle su 5

Exceptional Mortgage Service

Mary Kearney and Richard Sharpe have made our latest mortgage renewal a walk in the park, and saved us money once again!
We've been using Affintity for all our mortgage needs for several years, and they continue to offer fantastic support and advice, and truly exceptional customer care. Many thanks indeed!

3 giugno 2021
Non scritta su invito
Valutata 5 stelle su 5

Dream team

Daniel Boosey, Mary Kearney and Mark Baptist. What a team! Made life for me and my girlfriend so easy throughout the process. All went above and beyond and assured us there’s no such thing as a stupid question. Cannot recommend highly enough!

3 giugno 2021
Non scritta su invito
Valutata 5 stelle su 5

Fantastic Experience - Highly Recommend!

I would like to start by saying I do not typically write reviews but my experience with Affinity Group and their extremely hard working employees has been absolutely incredible! I would like to firstly mention Mark Lupton who is a credit to Affinity. I worked with Mark on a daily basis for weeks on end. Mark worked around the clock to obtain my mortgage and manage to do so no matter how many curveballs where thrown his way! As a first time buyer with zero experience Mark was always on hand to answer the millions of questions that I had. Honestly I cannot recommend Mark enough, my experience was amazing! I need to also mention Faye Woodward who was extremely professional, diligent and friendly. Again, Faye was always available to answer any questions. Faye worked tirelessly to get my mortgage approval over the line. Both Mark and Faye are a dynamic duo and have really helped to make my first time experience amazing. I would highly recommend Affinity Group and working with both Mark and Faye!

3 giugno 2021
Non scritta su invito
Valutata 5 stelle su 5

Fantastic experience from start to finish

Fantastic experience from start to finish - as a company they are clearly very organised and hard working while also, perhaps above all, retaining a strong team ethic. This shines through on LinkedIn but I also have no doubt that it's a fair reflection of reality.
I was predominantly looked after by Mark Lupton who worked tirelessly to get the job done. As a first time buyer I was naïve to the extent of the process, which may have been frustrating at times, but he was always more than happy to help and is a credit to the company.
I must also mention Nathaniel Lee who I was originally referred to when previously looking at mortgages - he really helped me to understand what I could and couldn't expect from the mortgage market in my particular situation (returning expat).
Lastly I must thank Faye Woodward who was hugely helpful in getting my mortgage across the line, particularly when faced with some unforeseen issues towards the end.
All in all, a superb team and service - no need to look elsewhere.

2 giugno 2021
Non scritta su invito
Valutata 5 stelle su 5

It was so so simple

At 43 years old, I never imagined I would be able to get a mortgage, I thought I had missed the boat. My partner and I sat with Simon one evening for just over an hour... it was so so simple, honest layman terms advice and really strong understanding of people’s finances and how that fits with mortgages etc. We are now a week in to our new home.. basked in sunshine and finally living the long long dream of ours. Thank you Simon and thank you Infinity

2 giugno 2021
Non scritta su invito
Valutata 5 stelle su 5

⭐️⭐️⭐️⭐️⭐️

Such a fantastic group of people to work with, so friendly, efficient and knowledgable. Each member of the team that worked with us was easily contactable and did everything they could to support us. I could not recommend them enough!

30 maggio 2021
Non scritta su invito
Valutata 5 stelle su 5

Mr Ben Groves - The Best out there!

Mr Ben Groves!
Now here’s a passionate, confident, driven and hard worker. Our very first time speaking with Ben, he gave us an extra lifeline when we thought it was the end of the road for us. He was SO responsive and stuck to his word and delivered right on time. We instantly had confidence within him and was also annoyed we hadn’t found him much sooner!

It’s very important to find someone who listens and genuinely wants to help and we found that in Ben.
I couldn’t recommend anyone better than this man.
Thanks Ben we appreciate your help.

25 maggio 2021
Non scritta su invito
Valutata 5 stelle su 5

Excellent friendly and reliable service! Thanks to both Mark's, Faye and Nick

Excellent friendly and reliable service.. Worked really hard for me on my mortgage, keeping me updated all of the way. Really thorough and explained everything with sound advice for me as a first time buyer. Can't recommend them enough! Made it all so easy.. Special mentions to Mark Lupton, Faye Woodward and also on the Protect side Mark Baptist and Nick Buhagiar! All have been great and to top it off really nice people.

22 maggio 2021
Non scritta su invito
Valutata 5 stelle su 5

I couldn't fault the service we…

I couldn't fault the service we received from Affinity when securing our mortgage (and then remortgage)!

Ben Carter was exceptional from start to finish and helped secure us an amazing deal. He was particularly efficient and professional meaning we had no bumps along the road.

Samantha Cross was on hand with support and dealt with every query big or small in a timely manner. I couldn't thank her enough.

20 maggio 2021
Non scritta su invito
Valutata 5 stelle su 5

What a stellar job from Mark Lupton and Mary Kearney

Mark Lupton and Mary Kearney did a brilliant job - over and above what I could have expected - to make sure our sale went through. We had a few hitches along the way (unrelated to Affinity) but Mark and Mary were always on hand to answer our questions and to find a solution. House buying is stressful but it would have been so much worse without their support.
I’m super impressed and would wholeheartedly recommend the firm, but particularly Mark and Mary, to others.

16 maggio 2021
Non scritta su invito
Valutata 5 stelle su 5

Excellent across the board

Affinity were professional and supportive from start to finish, I honestly couldn't have asked for more. And going to them ended up saving me money too compared to going to the lender directly, so I had my mortgage cake and ate it too with less bureaucracy involved.

Huge praise for Mary especially, but also a great showing from Nick, Natalie, Mark and Louise. I couldn't recommend them more.

15 maggio 2021
Non scritta su invito
Valutata 5 stelle su 5

Amazing Service

Louise, Faye and Ben have been amazing throughout. They have been very efficient and knowledgeable and I cannot thank them enough for all their help and advice.

14 maggio 2021
Non scritta su invito
Valutata 5 stelle su 5

Efficient, professional & friendly service

I can’t thank Dan & Mary enough for all of their help, support & guidance through securing my remortgage. They were both extremely friendly, professional, knowledgeable & attentive throughout the whole process. I would highly recommend Affinity Mortgages.

14 maggio 2021
Non scritta su invito

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