I don’t call into customer service often but when I do I expect to be assisted at an exemplary level. With that, yesterday I spoke to Shanda (Tennessee) and she was very patient, helpful and professio... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Very helpful, friendly, and knowledgeable staff. Having to borrow is not an ideal situation, but these folks certainly made the whole experience as simple and painless as possible. Thanks!
I received a pre approval letter in the mail stating I was pre approved for $4,000. Took the letter to nearest store and was approved for $100. No where near what the letter stated.. they say based on... Leggi di più
L'azienda ha risposto
I had trouble doing things between my phone and laptop computer. They tried to help by phone, and walking me through some of the things that needed to be done. The guy stayed with me way past store cl... Leggi di più
Dettagli dell'azienda
Informazioni su Advance Financial - 9232 Lee Hwy
Scritti dall'azienda
Tennessee based, Advance Financial was founded in 1996. From its humble beginnings as a 3-store chain, the company has grown to include more than 90 locations throughout Tennessee. Advance Financial is a leading fintech company offering online line of credit and installment loans across the country.
Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).
Informazioni di contatto
9232 Lee Hwy, 37363-3108, Ooltewah, TN, Stati Uniti
- 1-423-438-1924
4,7
Eccellente
30 recensioni
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Le persone hanno visualizzato anche
CSR MAKE A DIFFERENCE
I don’t call into customer service often but when I do I expect to be assisted at an exemplary level. With that, yesterday I spoke to Shanda (Tennessee) and she was very patient, helpful and professional. You need to clone her…she was helpful and resolved my concerns.
15 aprile 2026
Non scritta su invito
I worked with someone named Mistee at…
I worked with someone named Mistee at the Lee Hwy store and she was very knowledgeable and was able to get everything done. She was just pleasant to work with
30 novembre 2025
Megan was so nice and helpful!!!!!
25 novembre 2025
EXCELENTE SERVICE
6 ottobre 2025
Very helpful
Very helpful, friendly, and knowledgeable staff. Having to borrow is not an ideal situation, but these folks certainly made the whole experience as simple and painless as possible. Thanks!
8 gennaio 2025
Non scritta su invito
I really like there service here in…
I really like there service here in Ooltewah..
I will be going back when I finish paying my loan ..
13 dicembre 2024
The gentleman that helped me and he was…
The gentleman that helped me and he was very detailed and hones
26 settembre 2024
They were very friendly
They were very friendly. It was quick and easy and they explained everything very well. And the best thing is there is an app for my phone which makes it convenient for me. I love it
12 settembre 2024
They help with phone walk though
I had trouble doing things between my phone and laptop computer. They tried to help by phone, and walking me through some of the things that needed to be done. The guy stayed with me way past store closing time. Finally got some money, and it went to my debit card. Now hopefully nothing will bounce until pay day, Aug 3, 2024! Thanks very much!
8 luglio 2024
Every call was met with professionalism and the desire to get every issue corrected.
Phone calls were always answered and returned, and issue corrected or sorted out immediately.
3 giugno 2024
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Misleading
I received a pre approval letter in the mail stating I was pre approved for $4,000. Took the letter to nearest store and was approved for $100. No where near what the letter stated.. they say based on your income. I make almost $4000 monthly so my $100 approval was really useless
13 novembre 2023
Risposta di Advance Financial - 9232 Lee Hwy
Hi Christopher, thank you for your feedback. At Advance Financial, we offer loans and other financial services to meet the needs of our customers. If you have questions or would like to discuss this issue further, we are happy to help. Just send us your full name and phone number along with a good time to call to reviews@af247.com.
Mrs.Jackie Was Very Helpful
28 ottobre 2023
Autumn has mad this easy for me to get…
Autumn has mad this easy for me to get the assistance I needed. It was easy
9 marzo 2023
Friendly staff and helpful willing to…
Friendly staff and helpful willing to go the extra mile to help you get what you need
7 marzo 2022
Risposta di Advance Financial - 9232 Lee Hwy
Thank you so much for the 5-star review! We love being able to help our customers.
They are fast friendly and professional…
They are fast friendly and professional my go to place for loans now and the apr isn’t too bad! Compared to most nw a days!
2 gennaio 2022
Risposta di Advance Financial - 9232 Lee Hwy
Thank you so much for the 5-star review! We love being able to help our customers.
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