Advance Financial - 743 Madison St Recensioni 31

TrustScore 4.5 su 5

4,6

743 Madison St, 37160-3518 Shelbyville, TN, US


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Valutata 5 stelle su 5

I just want to tell you the Young man that I talked to when I was getting my loan. We're absolutely amazing. Even though I was having a little bit of issue on my side. They were very patient, very kin... Leggi di più

Valutata 5 stelle su 5

Just great customer service all around from soon as he answered the phone until the end we actually lost see on the call and he called right back explaining what happened I think his name was Bill I c... Leggi di più

Valutata 1 stelle su 5

The online website does specify or disclose the correct Interest Rate, just 24%, doesn't state monthly, annually, BI-WEEKLY like the payments are made or Daily. The Manager at store in Sh... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Finanza e assicurazioni

Informazioni su Advance Financial - 743 Madison St

Scritti dall'azienda

Tennessee based, Advance Financial was founded in 1996. From its humble beginnings as a 3-store chain, the company has grown to include more than 90 locations throughout Tennessee. Advance Financial is a leading fintech company offering online line of credit and installment loans across the country.

Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).


Informazioni di contatto

  • 743 Madison St, 37160-3518, Shelbyville, TN, Stati Uniti

  • 1-931-488-7650

4,6

Eccellente

TrustScore 4.5 su 5

31 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 4 stelle su 5

Quick n easy. …

Honestly it was a bit of a pain trying to do it on my phone. But that could have been the issue? Was just annoying. Make sure you're in a place with great service. I did call for help and it was quick and easy. Got money within minutes.

10 aprile 2024
Valutata 5 stelle su 5

Excellent customer service.

I just want to tell you the Young man that I talked to when I was getting my loan. We're absolutely amazing. Even though I was having a little bit of issue on my side. They were very patient, very kind, very professional. And I just want to thank you. The experience was wonderful.

17 gennaio 2024
Valutata 2 stelle su 5

Got a letter saying pre-approval for…

Got a letter saying pre-approval for 4000 get there and only got approved for 397 was trying to consolidate some bills and I wasn't able to consolidate anything a major disappointment now stuck with an extra payment

16 novembre 2023
Logo di Advance Financial - 743 Madison St

Risposta di Advance Financial - 743 Madison St

Hi Donald, thank you for your feedback. At Advance Financial, we offer loans and other financial services to meet the needs of our customers. If you have questions or would like to discuss this issue further, we are happy to help. Just send us your full name and phone number along with a good time to call to reviews@af247.com.

Valutata 5 stelle su 5

Just great customer service all around…

Just great customer service all around from soon as he answered the phone until the end we actually lost see on the call and he called right back explaining what happened I think his name was Bill I can’t remember but he’s a great guy

10 novembre 2023
Valutata 1 stelle su 5

Avance America Misrepresentations to Consumers

The online website does specify or disclose the correct Interest Rate, just 24%, doesn't state monthly, annually, BI-WEEKLY like the payments are made or Daily. The Manager at store in Shelbyville, TN argued that it was 24% MonthIy. That is incorrect.
I spoke with Customer Service for an about an hour. They stated and argued that it was 24% annually. I proved it was not and that the Company Calculation Methods were Deceptive & VERY Misrepresented to Consumers. The representative said this method was approved by the Company Attorneys. No Suprise.

In actuality, it is well over 240% and this was not
disclosed to me before Signing, I was told 24%
before accepting the offer, no time frame.

Also, they do not disclose or even know that the payment is deducted well before the bank even opens on the due date, in my case around 0400 am.

Also, the online system keeps asking you for new payment methods & would not accept the card and account I had designated for making payments. This is an obvious attempt to accumulate any other cards or account you may have. After reviewing the agreement, it says they can use any Account you ever use on any time. When I went to the store, after I would not enter any other cards, they had the card on file I had designated which the online System was rejecting, and were able to make the payment using it, without issues.

It is obvious what the System is trying to do.

Also, the store manager in Shelbyville, TN assured me before I signed for the line of credit that this would help my credit score because it was reported when you pay on time. This was found to be untrue when I checked to verify it. Then the store Manager changed her story when I confronted her about it. I do not trust this company, at all, anymore.

4 ottobre 2023
Logo di Advance Financial - 743 Madison St

Risposta di Advance Financial - 743 Madison St

Hi Thomas, thank you for your feedback. At Advance Financial, we offer loans and other financial services to meet the needs of our customers. If you have questions or would like to discuss this issue further, we are happy to help. Just send us your full name and phone number along with a good time to call to reviews@af247.com.

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