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Valutata 1 stelle su 5

Shocking company, demand money then ignore us. They have been managing our communal areas for 3/4 years now but have not done a single thing. The weeds and litter build up in the car park is a joke, I... Leggi di più

Valutata 1 stelle su 5

A default court decision was made as the claim was not defended by Advance Retail Management t/a Advance Block Management. No hearing was called and no attendance was necessary. "The funds has... Leggi di più

Valutata 5 stelle su 5

Advance Block Management are our new agents and currently assisting us with the Lift Replacement Works. Our previous agent didn't seem interested and wasn't sending the section 20 notice we needed to... Leggi di più

Valutata 1 stelle su 5

Absolute scam of a company honestly. They are currently refusing have to share financial information with me as a property owner and service charge payer. I have asked for honestly any finances, I sai... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda per la gestione delle proprietà immobiliari

Scritti dall'azienda

Advance Block Management is a professional property management company. We cover all areas and manage properties and estates in England and Wales.


Informazioni di contatto

1,5

Pessimo

TrustScore 1.5 su 5

66 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Ha risposto al 61% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

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1,5

Tutte le recensioni

(66)

13 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Efficient Service Charge Management and Significant Savings

Our manager prepared a realistic service charge budget calculation and ensured all leaseholders were promptly paying. We have had a major cashflow problem before and were paying for too much!! Since Advance came on board they reduced the charges by 40% and managed to get all the debt in too. We now pay less and get more works done. We decided as Board to use the savings made and pump it in the reserve fund. Best decision we made.

5 luglio 2024
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Risposta di Advance Block Management

Thank you for the kind words and for leaving a review

Valutata 5 stelle su 5

Outstanding 7-Year Partnership with Advance Block Management

We have been working with Advance Block Management for the last 7 years and they assisted us with major works that were desperately needed on our block. There are 5 blocks in our estate which is all under Advance management with a total of 155 apartments. We couldn't be more happy and can see us staying for many years to come.

5 luglio 2024
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Risposta di Advance Block Management

Thank you for the kind words and for leaving a review

Valutata 1 stelle su 5

Terrible service

This company do not offer the level of service as per their contract. Emails are left unanswered for months and tennants are left without a service and contractors unpaid.

18 giugno 2024
Non scritta su invito
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Risposta di Advance Block Management

Dear Ms Hankinson
Thanks for the message. I understand we have been in touch few weeks ago and this is currently in hand. This is a lovely 6 unit property and we enjoyed managing this over the years and working with the owners.
I understand Tanya is in communication with you. If there is anything further, please do not hesitate to contact us on support@advancebm.co.uk

Valutata 5 stelle su 5

5 Star review

I have dealt with Advance Block Management (In particular Ali Shah) and have found they have always been very professional and responsive.
Definitely worth a 5 star review!

21 marzo 2024
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Valutata 1 stelle su 5

The worst block management company i…

The worst block management company i have ever had the displeasure of dealing with. Shockingly unprofessional and do not have a care in the world for the people living in the buildings they live in.

14 febbraio 2024
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Risposta di Advance Block Management

Dear Sue
Thanks for the message and sorry to hear about what you have experienced.
So that we can be able to deal with this correctly, can you kindly email us at Legal@advancebm.co.uk. We will endeavour to get back to you promptly on receipt of the email. Please do put your contact details down so we can call you back.
Thank you
Advance Block Management

Valutata 1 stelle su 5

Customer service and communication very…

Customer service and communication very bad. Property managers ignoring the issues and not efficient. Service charge and lease bills are always wrong ,even corrections are wrong. Service around the building is not good.
Very disappointed and not recommended.

2 febbraio 2024
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Risposta di Advance Block Management

Dear Ms Ketenci,
Sorry to hear about this. I understand from the notes that my colleague has been in touch and is in direct communication with yourself. I also understand my colleague has had a conversation with you over the phone yesterday and provided an update too.
We will continue to communicate with you in regards to the queries raised.
Advance Block Management

Valutata 5 stelle su 5

A* service all round

A* service all round, very professional and go out their way to help. Just wanted to give you a big thank you to everyone at ABM and especially Ali Shah for everything you've done for myself and the property / block I lived jn for nearly 7 years. Keep up the great work.



Wishing you all the best for the future.

11 settembre 2023
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Risposta di Advance Block Management

Thank you very much for the kind words. This is very much appreciated.

Valutata 5 stelle su 5

Tanya Gill has been simply excellent

Tanya Gill has been simply excellent . She takes the time to engage with the owners and brings the comfort which was inexistant with the previous management company. She has adopted an entrepreneurial approach whereby each and every expense is appraised on cost/ benefit before making the expense. I was impressed with call outs which are now grouped to avoid single call out charges. Every penny counts. Thank you for the communication through the newsletter which is invaluable. Keep up the good work, Tanya. Best regards Faiz

13 ottobre 2022
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Risposta di Advance Block Management

Thank you very much for such a lovely review. I will pass this on to Tanya.

Valutata 5 stelle su 5

Fantastic, efficient, personal service

Our account manager Ali Shah is honestly amazing. He has made a stressful time selling our property so much easier and has gone out of his way to get information to solicitors quickly. He has provided such a personal service and we have always been able to get responses to e-mails and phonecalls. We cannot rate the service we have received highly enough. Ali is a complete credit to the business and has worked so hard to support us. We are beyond grateful for all his help.

13 luglio 2022
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Risposta di Advance Block Management

Thank you very much for the review. This is much appreciated.

Valutata 4 stelle su 5

Need to keep in touch, but very helpful

OK I have spoken to Tanya And there has obviously been some miscommunication I was told that there were funds still outstanding after our arrangement ceasedBut I have since received an update from a representative of the companyI will say that when jobs and issues are reported that continuous feedback to Lease holder Be given because my reports and issues were blocked by the freeholder . This caused confusion about efficiency and timescale Cannot praise Tanya enough if you are working with her you will be OK

7 luglio 2022
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Risposta di Advance Block Management

Dear Mr Brady,
Thanks for the review and getting in touch.
We would like to wish you all the best moving forward.

Valutata 5 stelle su 5

Very helpful

Very helpful.

They provided information we needed for one of our customers very quickly. They were both friendly and approachable - a very welcome contrast to many of the companies I have dealt in the last twenty years who provide similar services.

18 maggio 2022
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Risposta di Advance Block Management

Thank you very much

Valutata 5 stelle su 5

Efficient and professional

Tanya responded quickly and professionally to our email correspondence and managed to sort out our issues, jointly, relating to a damaged wall.
She also arranged prompt payment to the builder who undertook the repairs.

3 maggio 2022
Non scritta su invito
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Risposta di Advance Block Management

Thank you very much

Valutata 5 stelle su 5

I wish to thank ABM for their great…

I wish to thank ABM for their great work in managing my apartment block in Sale M33. My special thanks go to Ali, Tanya and their team who oversee day to day operations there. Ali and Tanya would reply to my emails promptly, genuinely work on issues, explore options, provide updates either personally or via newsletter, and most importantly, let you see results. The latest bills from them also saw an unexpected decrease in fees which comes as a nice surprise in this challenging time. I think ABM is exemplary and we need more of these good companies in the UK. Many thanks.

27 aprile 2022
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Risposta di Advance Block Management

Thank you very much. I will pass this on to them. Its a lovely block and we certainly aim to ensure charges are reasonable too. Thank you again.

Valutata 5 stelle su 5

A big thank you to Advance

A big thank you to Advance. Since having them as our agent in January 2020 they have increased the cleaning schedule on our site to daily cleaning which was the same price we were paying with the previous agent for bi-weekly cleaning!

The gardening visit increased to twice a month from irregular visits with the previous agent.

Our insurance and electricity cost was reduced.

Their advice to repairs and maintenance is savings itself and they think out of the box. Didn't realise how much was involved in maintenance duties until seeing how they were working as our agents. Again a big thank you. James

4 aprile 2022
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Risposta di Advance Block Management

Thank you for the lovely review

Valutata 1 stelle su 5

From the perspective of a leaseholder…

From the perspective of a leaseholder under Advance BM for the past 4 years. This is a company to be avoided at all costs. Totally ignore the grandstanding propaganda on their website, quoting professionalism, honesty, integrity, and transparency. What you can expect however, is a lack of professionalism, deceitful tactics, with an absolute minimum of either integrity or transparency. Their use of residents funds are often wasteful and ineffective. On a more positive note, so long as you are subservient and prepared to be used as a "cash cow" you may well indeed find them to be somewhat acceptable. Overall, a woeful and disreputable company to deal with.

11 gennaio 2021
Non scritta su invito
Valutata 2 stelle su 5

I'm living in a property ran by advance…

I'm living in a property ran by advance block management, during last month I'm asking them for some support as I consider CPM is abusing and not doing a good job at the car park, at the moment I only got "I'm sorry to heard about it, u need to contact them". Such a big help when even the pictures I sent to them prove I'm right. Not happy at all with both companies. CPM allowed by Advance Block Management

19 novembre 2019
Non scritta su invito

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