Absolutely god awful
Absolutely god awful. Turns out when you prebook a taxi, they dont actually prebook one. They just leave the job hanging there and someone picks it up when they can be arsed. So if youve got somewhere to be, at a specific time book with literally anyone else. You call to get help and find out why your supposedly prebooked lift isnt there and get monotone apologies and excuses, noone actually assigns a driver and gets it fixed. They expect you to be happy with " im sorry, someone will get to you as soon as they can" and to put the phone down. Did not like that i was staying on the phone until someone was assigned and have the cheek to tell you if you cancel because theyre not fulfilling their contract, that you get charged a fiver!!. Absolute shambles of a company.




