Ace Finish Recensioni 

45
•
TrustScore 4 su 5

4,2

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I have now used Ace 4 to 5 times to refurbish mine vehicles alloys. Also my son and wife have also had theirs done at Ace and we are all extremely happy. My latest pride and joy is my Impreza. Full... Leggi di più

Valutata 5 stelle su 5

Having used Ace Finish many times over the years, as have family members, they recently(at short notice) very kindly repaired one of my tyres which had developed a fault. We have previously had alloy... Leggi di più

Valutata 5 stelle su 5

My Mazda 2, now 10 years old, needed a face lift. This included refurbishing the alloy wheels, repairing a side dent and generally cleaning up the paint work. Also the rear number plate lights neede... Leggi di più

Valutata 2 stelle su 5

I had my four wheels refurbished at Ace with poor quality paintwork, at first from afar it looked good but after several days I noticed orange peel surface in multiple places. Also they said th... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Carrozzeria
  2. anche in
  3. Negozio di ruote
  4. Officina di autoriparazioni

Informazioni fornite da varie fonti esterne

Ace Finish is a family-run car body repair shop based in Huntingdon, near to Cambridge, Peterborough & St Ives. High quality professional finishes.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

45 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(45)

19 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I have now used Ace 4 to 5 times to…

I have now used Ace 4 to 5 times to refurbish mine vehicles alloys. Also my son and wife have also had theirs done at Ace and we are all extremely happy. My latest pride and joy is my Impreza. Full wheel refurb and colour change.. as well as bumper and wing repair. Awesome team. Great comms and competitive prices. We won’t go anywhere else 👍👍👍

11 settembre 2026
Non scritta su invito
Valutata 2 stelle su 5

Appalling Paintwork

I had my four wheels refurbished at Ace with poor quality paintwork, at first from afar it looked good but after several days I noticed orange peel surface in multiple places.

Also they said they will get the job done in three days, but it took them twice as much- they kept my car for a week and a half (6 working days). It would've been no biggie if the job done was great, but I have to add this in because of the quality of the work.

It's a shame that they even allowed the car to be collected with the wheels being in that state. It shows their standard of work if they thought it was acceptable to leave it like that.

They did a good job in straightening two wheels (one of them really needed to be straightened) as I don't have issues with vibration anymore, so well done there.

29 maggio 2026
Non scritta su invito
Logo di Ace Finish

Risposta di Ace Finish

Hi Nerijus,

Thank you for your feedback. We're pleased to hear that the wheel straightening work resolved the vibration issues you were experiencing.

We would also like to clarify that your vehicle remained with us for up to 10 days at your own discretion, therefore there was no delay on our part in returning the vehicle to you.

Your main concern appears to relate to what you have described as "orange peel" in the finish. We do not agree that the appearance shown is the result of poor-quality paintwork. The face of each spoke has a near mirror-like finish, and the areas you refer to are limited to the edges of the spokes, only visible at very close range and under high-definition photography.

The wheels fitted to your vehicle are aftermarket alloy wheels which were originally finished in black. Dark finishes naturally conceal many of the casting and machining characteristics present within the wheel. During refurbishment, these underlying features can become more visible, particularly on machined or lighter-finished surfaces.

To be clear, we do not grind away sections of alloy wheels to create or alter surface textures. The appearance you have highlighted originates from the wheel's original manufacture rather than from the refurbishment process carried out by Ace Finish.

The finish has not changed since you collected the vehicle. You spent approximately 40 minutes inspecting the wheels in our car park before leaving and raised no concerns with us at the time. Had any concerns been mentioned, we would have been happy to discuss them with you there and then.

We are also disappointed by the manner in which these concerns were raised. Had you contacted us directly, we would have happily taken the time to explain the refurbishment process, discuss your concerns, and work with you towards the best possible outcome. Even if you remained dissatisfied, we would have explored reasonable options with you, whether through further work, clarification, or a financial contribution where appropriate.

Instead, you chose to publish negative comments across multiple review platforms without first seeking clarification or allowing us the opportunity to address your concerns. Whilst every customer has the right to leave feedback, we believe it is fair and respectful to raise concerns directly with a business first, allowing both parties the opportunity to discuss the issue and work towards a constructive resolution.

We take pride in our workmanship and would never knowingly release a vehicle with defective paintwork. While we respect your opinion, we believe your review incorrectly attributes manufacturing characteristics of the wheels to the quality of the refurbishment work.

Kind regards,

Alan
Ace Finish

Valutata 1 stelle su 5

Low quality , utterly joke

This company is utterly joke, three out of 4 jobs done for me, they manage to screwed up, always something not right ( silver wheel…..inside black, destroyed vent cap, lack of product on inner side of the wheel, doggy paint on painted panel ,etc….like they doing this in purpose, quality control is carried out by blind person i guess, or they goal is : do proper -do twice. When you complain …they always act like is your fault that you expect proper job when you pay money, you expect too much. Snd unfortunately you have eyes.Everything done just so so.Owner has no manners at all, don’t even say hello when he enter room where customer is and always treats you like intruder, when he resolves issues is always the way to go even more against you …seriously something is not right there. Manager Mat is trying to compensate awkward behaviour of the owner but his ability is limited.If you want spent hundreds or thousands on your car ,better go somewhere else , in Ace Finish only you can find disappointment, this is reall low quality standards place. Shocking, how they even exist with this standards .AVOID AVOID AVOID!!! If you go there you will not feel comfortable for sure.
Pathetic twisted Reply from Ace Finish speak for itself. It is only proof of laking in customer relations of the owner, read carefully his statement ,insults instead of sorry for bad experience… arrogance and lies , for example: “drum was left black on silver alloy wheel this one which you can see through the spokes,, still got pictures as a proof, and that was actually job number 3. When i went there i don’t wat that drama , i just want to pay money and get job done as should be done , looks like too much for them.
Message to the owner cos looks like he can’t accept own failure.
I don’t need to hammer up your business you doing this enough.
5 stars review is been posted before i read your scribble .
Hit the nerves…. Do not flatter yourself… you didn’t deserve, i know what’s happened and you know what’s happened… and still ?! level of arrogance… goodness i started to feel sorry for you. Ofcourse you can blame me that my wheels wasn’t done as should be , no problem .

12 maggio 2026
Non scritta su invito
Logo di Ace Finish

Risposta di Ace Finish

A few observations before we get going. Please check out all the reviews from this chap — he has form for hammering a lot of businesses which he seems to fall out with. And there are a lot!

For ease, I’ll call him Mr K.

4 jobs done. We are so horrendous apparently, but Mr K keeps coming back! He was booked in for a 5th job, however — well, not anymore he won’t be. This colourful review is because he is the only customer I’ve barred from my business. After the last job, before he even had a chance to complain, I gave him a refund and cancelled his next booking.

After job number 3, I said behind the scenes that I didn’t want him back as a customer, but he somehow managed to get booked in recently, much to my disappointment.

It’s funny when he talks about respect and manners. When a customer drops his dummy in my reception, I always give them the chance to calm down, think about what he is saying, and how he wants to get his point across. If he doesn’t listen, then I’ll match their attitude and levels of passion.

Needless to say, Mr K thinks he can speak to businesses however he wants and get away with it. He was clearly put out when I pushed back to his tantrum.

His last issue was that we hadn’t painted the back of an alloy to his satisfaction. So not the drum which you can see through the spokes — the back of the wheel. If you imagine the wheel is laying on its back on the floor, the part that is in contact with the floor — just that bit had no colour! He screamed my reception down, accusing us of being unprofessional, along with some colourful translations. Hence why I no longer wanted such a disrespectful customer back in my business.

Finally, may I suggest Mr K tries to take advantage of ChatGPT — maybe then people might be able to understand his tantrum better. Good luck moving on to the next business to fall out with!

Much love,
The owner

Iv obviously hit a nerve as Mr K has now given two random 5 star reviews to make him look less of a moaner. I rest my case!

Valutata 1 stelle su 5

They simply have not improved at all

They simply have not improved at all. They don't take on creative criticism. They just go nuts and threaten you with a letter with a headline incapital red letters telling you to desist. 😆 🤣 😂

10 novembre 2025
Non scritta su invito
Logo di Ace Finish

Risposta di Ace Finish

I love a review as much as the next person but if you could do one that makes sense that would be appreciated?

Valutata 5 stelle su 5

Very satisfied

A very friendly and professional service - kept me updated regarding the process and the car was ready to collect as agreed
The wheel looks amazing and infinitely better than when it went to Ace
Thank you to all concerned for a great job

2 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Top class service!

Having used Ace Finish many times over the years, as have family members, they recently(at short notice) very kindly repaired one of my tyres which had developed a fault. We have previously had alloy repairs, body repairs and dent removal (not to the same car! ). I cannot recommend them highly enough

23 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

I had a fantastic experience with Ace…

I had a fantastic experience with Ace Finish. They did a superb job repairing several minor dents on my car, and the results were flawless. The service from start to finish was excellent, and my car was returned valeted and absolutely gleaming. Everything was completed in a very short space of time and at excellent value for money and brilliant customer service.
I would highly recommend them to anyone looking for professional, high-quality car body repairs.

7 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

I have an 11 year old Merc and…

I have an 11 year old Merc and regularly curb my wheels due to my poor parking. I always go to Ace Finish to get them repaired because they offer the best value for money repairs in the area. I was shocked when they showed me the damage inside the alloy wheels before they began working on them. I don't think most of us realise how bad they get after clipping the curb or hitting a pot hole. Of the many repairs I've had, they've straightened them, welded them, milled them and still they look good as new after painting. The office ladies and lads in the workshop are all approachable, helpful and friendly.
Highly recommended!

27 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Have used Ace finish multiple times…

Have used Ace finish multiple times over the years for my alloys and body work. Always found them to be professional and good value.
The front of house are polite and knowledgable.
Even the option of a loan car was a great help.

19 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

My Mazda 2

My Mazda 2, now 10 years old, needed a face lift. This included refurbishing the alloy wheels, repairing a side dent and generally cleaning up the paint work. Also the rear number plate lights needed replacing.
I am delighted with it; it looks like a new car!
The staff were most helpful and friendly. I highly recommend Ace Finish. Thank you so much.

24 ottobre 2025
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più