Prior to IRIS buying this company, everything was fine. Simple. But functional and working great. Including Customer Service. Now, it is a FAILURE!! They introduced a separate module where employees c... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Just like the others have said, horrible customer service once the onboarding process has finished. Call the toll free number and you are instructed to leave a voicemail or create a support ticket. Me... Leggi di più
I have been using these firm for than 10 years. I had some issues before but the most recent issue lead to this review. We had an issue with one account for direct deposit, that was fraudulent. Inste... Leggi di più
Terrible since IRIS took over. They have insane amount of 'extra' fees, professional fee's and automatic inflation adjustments to your prices. Their customer service is a joke, you can never get anyon... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Since 2000, AccountantsWorld has been a leader in cloud software for professional accountants. By bringing control of accounting and payroll services back to accountants, we help accountants strengthen their client relationships and raise their profits. Today, AccountantsWorld offers a complete suite of professional accountant-centric cloud software for accounting, payroll processing, document management, client portals, after-the-fact payroll and practice management. AccountantsWorld never sells its products or services directly to accountants' clients. For more information about any of AccountantsWorld's cloud-based software, please visit www.accountantsworld.com or call 1-844-393-6127.
Informazioni di contatto
140 Fell Court, 11788, Hauppauge
- 1-888-999-1366
- marketing@accountantsworld.com
- www.accountantsworld.com
1,5
Pessimo
151 recensioni
Non risultano inviti alla recensione recenti
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Cindy helped get me to where I needed…
Cindy helped get me to where I needed to get to for resolution.
6 novembre 2019
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Cindy was very helpful in helping with…
Cindy was very helpful in helping with our renewal.
4 novembre 2019
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A Great company with great support and…
A Great company with great support and sales!
30 ottobre 2019
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Best Solution for CPA firm In house!
We use Payroll Relief for our firms payroll solution. I tested a handful of other products before deciding on Accounts World. Cindy Odell was very helpful in going over our option, and we are a big fan of the capabilities that the software has!
18 ottobre 2019
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Great Payroll and Support
Great Payroll and Support, highly recommended
4 ottobre 2019
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Good Customer Service
We can access Reports very easy and quickly.
Customer Service is always helpful.
1 ottobre 2019
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Accounting Power Client Satisfaction
One of our clients, who does the accounting, when asked by her business partner if she wanted to go back to using Quickbooks, responded: "Why would I wan't to do that?"
27 settembre 2019
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Support staff very helpful
Carol & Justin were very helpful and listened to what we needed. The 3 of us worked through the situation and they helped me to understand what needed done. AccountantsWorld has two excellent IT support personnel. Thanks to them our situation and problems were resolved!
24 settembre 2019
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Best Accounting Product
19 settembre 2019
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Most all areas are great
Most all areas are great. The interface changes are difficult -and I would love to see a two stub option on the checks so we wouldn't have to print paper stubs. The report sets should pull up both sets instead of having to go back and pull up the other set. In tax payments, would love to have a note area so we could remember later why we had to record and manually pay a tax etc. The help screens need to match the new interface.
18 settembre 2019
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We have used this company for years
We have used this company for years, they recently "updated" their suite. Every time they update, they break more than they fix. Support isn't supportive, and we have had massive billing issues with this company. Would not recommend to any business.
17 settembre 2019
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Super Service
11 settembre 2019
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For over 10 years I've been an…
For over 10 years I've been an AccountantsWorld client and I love it! The integration between payroll and the general ledger is excellent, uploading client data is easy, the cloud cabinet is efficient, 1099s are easy, and client relations is second to none!
Great job, AccountantsWorld, and here's to many more years of great products and services!
10 settembre 2019
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Mostly good.
As a new payroll service provider, we've needed lots of support the first year. Mostly it's been good, but sometimes uneven. I've had excellent support reps, able to definitively answer questions, and then one or two others that are more hesitant.
Also get frustrated when there's a long wait, only to be followed with a message, 'leave a message, we'll call you back.' That just doesn't work for me!
Availability of chat support is also uneven.
27 agosto 2019
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We have been with Accountant's World…
We have been with Accountant's World for a few months now and they have been very attentive when it comes to our questions and are always willing to help.
15 agosto 2019
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Website
I have been utilizing the website very satisfactorily for over 10 years
29 luglio 2019
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Very user friendly software.
9 luglio 2019
Non scritta su invito
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