Accord Mortgages Recensioni 

1015
TrustScore 4 su 5

4,2

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Unfortunately I hate to say it but its a case of Hero to Zero for me. What was one of my most favoured and used banks has become a nightmare to use. From common sense lending to absolutely makes no se... Leggi di più

Valutata 5 stelle su 5

The whole process with Accord was very smooth from the advisor that I spoke to initially with some pre application questions right through to completion. Everyone that I have spoken to has been very f... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Great help from my BDM Chantelle Wilson on a purchase case. Found the underwriters did not fully understand the employment situation. Other than that all good. Also had help from broker team with... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It is unbelieveble what we was able to achieve for this young first time buyer. At first, we applied with other lender, as JBSP with her dad and monthly payment was so much higher for her because of h... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Erogatore di crediti ipotecari
  2. Istituto finanziario

Scritti dall'azienda

Accord Mortgages is a dedicated intermediary-only lender and part of Yorkshire Building Society. We exist to help brokers look after what matters most - your clients, with both residential and buy to let mortgage solutions. At Accord you can expect a common-sense approach in everything we do, with every case for every broker. Our common-sense flexible underwriting is there to help with complex cases. We also provide direct access to underwriters with a dedicated underwriter managing your case from start to finish. Our knowledgeable and experienced sales team are available by phone and webchat to support you and we have a host of online tools to help you find the information you need quickly and easily.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(1015)

182 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

As a mortgage broker i had a very…

As a mortgage broker i had a very tricky case. Underwriter Sam McNamara went above and beyond and opened a direct line of enquiry with me via email and phone. If she didn't do this, the case would have been a disaster. In a world where underwriters put up a wall between brokers and customers, Accord have got it right, and Sam is a true credit to how underwriting and broking should be as a joint effort to get the best result for the customer. Our customer is extremely happy and i've made it clear to them that having Sam on our side was the best way we were able to achieve their offer. Thank you!

27 febbraio 2026
Non scritta su invito
Logo di Accord Mortgages

Risposta di Accord Mortgages

We're happy to hear that our team member's efforts made such a positive impact on your tricky case. We appreciate your highlighting their dedication to collaboration and achieving the best outcome for your customer. Thank you for your valuable feedback, I have shared your kind words with Sam.

Valutata 5 stelle su 5

Very impressed

Underwriter understood a very complex situation for a self-employed customer. Very impressed

24 febbraio 2026
Logo di Accord Mortgages

Risposta di Accord Mortgages

We're happy to hear that our underwriter was able to navigate the complexities of your situation. Thank you for your positive feedback and kind words.

Valutata 5 stelle su 5

Efficient mortgage service

Efficient, speedy and informative service.

24 febbraio 2026
Logo di Accord Mortgages

Risposta di Accord Mortgages

We are happy to hear that you found our service efficient and informative. Thank you for your positive feedback!

Valutata 5 stelle su 5

Accord underwriting team a great and…

Accord underwriting team a great and very responsive and open to discuss difficult cases

17 febbraio 2026
Logo di Accord Mortgages

Risposta di Accord Mortgages

We appreciate you sharing your positive experience with our underwriting team. We're happy to hear that they are responsive and helpful!

Valutata 5 stelle su 5

Good all round lender

Quick and very responsive.

17 febbraio 2026
Logo di Accord Mortgages

Risposta di Accord Mortgages

Thank you for taking the time to leave a review. We appreciate your comments.

Valutata 5 stelle su 5

Excellent Service, Flexible System!

Our firm has used Accord on occasion in the past but mainly for high value loans on residential purchases for clients who have diverse incomes or were business owners. This was our first time submitting a case where the client had some recent history of missed payments (within the last 12 months). Accord were very receptive to this case where a number of other lenders weren't (pretty much ALL lenders). They could look at the client's credit file and deem it was purely circumstantial. From Decision in principle to Offer the case took 2 weeks and the client had their mortgage complete within the same month of submission. I could not be happier with the service and the outcome. Our client said it was life-changing and Accord helped that happen!

17 febbraio 2026
Logo di Accord Mortgages

Risposta di Accord Mortgages

We appreciate you sharing your experience. We're happy to hear that we could assist your client with their mortgage needs, especially given their circumstances. It's great to know our team's responsiveness and efficiency made such a positive impact, resulting in a life-changing outcome. Thank you for your trust and feedback!

Valutata 4 stelle su 5

The only drawback was the mortgage case…

The only drawback was the mortgage case was a port and top up case and it was done manually and paper based.

10 febbraio 2026
Logo di Accord Mortgages

Risposta di Accord Mortgages

We appreciate your feedback. We acknowledge the manual, paper-based process for your port and top-up mortgage case isn't ideal and are looking to improve this process. Thank you for taking the time to leave a review.

Valutata 5 stelle su 5

Common Sense Underwriting

Flexible criteria, common sense underwriting, really helpful staff and BDM

10 febbraio 2026
Logo di Accord Mortgages

Risposta di Accord Mortgages

We're happy to hear that our flexible criteria, underwriting, and helpful staff met your needs. Thank you for your positive feedback!

Valutata 5 stelle su 5

Common sense underwriting

Common sense underwriting which is not too common with other lenders!!

10 febbraio 2026
Logo di Accord Mortgages

Risposta di Accord Mortgages

We're happy to hear that our common-sense underwriting stood out! Thank you for sharing your positive experience with our services.

Valutata 5 stelle su 5

Easy and professional

easy and professional

10 febbraio 2026
Logo di Accord Mortgages

Risposta di Accord Mortgages

Thank you for taking the time to leave us a review. We are please you found us easy and professional to work with.

Valutata 5 stelle su 5

Fantastic service from start to finish

Fantastic service from start to finish. The whole process was explained clearly, communication was excellent, and everything was handled quickly and professionally. Made what can be a stressful experience feel smooth and straightforward. Highly recommend!
Also a big mention to my mortgage adviser Ryan he was class

1 novembre 2025
Non scritta su invito
Logo di Accord Mortgages

Risposta di Accord Mortgages

We're happy to hear that you found our service fantastic from beginning to end. We aim to provide clear communication and a smooth, professional experience. We appreciate your recommendation and are glad the adviser was class.

Valutata 5 stelle su 5

Financial Adviser comments

Great service, Whenever i need something Accord was there for me to help.

3 febbraio 2026
Logo di Accord Mortgages

Risposta di Accord Mortgages

We're glad you found our service helpful and that we were there to support you. Thank you for your positive feedback; we appreciate it!

Valutata 5 stelle su 5

I am impressed with how friendly and helpful their staff are.

When my broker suggested Accord, I was initially concerned, but I am now very happy. I have had to call them several times due to my personal circumstances, and every time they have been extremely friendly and helpful.

6 febbraio 2026
Non scritta su invito
Logo di Accord Mortgages

Risposta di Accord Mortgages

We appreciate you sharing your experience! We're happy to hear that our team has been helpful and supportive during your calls, especially given your circumstances. Thank you for your positive feedback.

Valutata 5 stelle su 5

Great service from Accord when other…

Great service from Accord when other high street lender declined the case.

3 febbraio 2026
Logo di Accord Mortgages

Risposta di Accord Mortgages

We're happy to hear that we could assist you when other lenders declined your case. Thank you for your positive feedback and kind words.

Valutata 5 stelle su 5

Smooth process that even when an issue…

Smooth process that even when an issue cropped up was dealt with efficiently

3 febbraio 2026
Logo di Accord Mortgages

Risposta di Accord Mortgages

We're happy to hear that the process was smooth and issues were dealt with efficiently. Thank you for your positive feedback!

Valutata 5 stelle su 5

Excellent Service

A very reliable lender, good communication, sensible underwriters, assisted by a fantastic BDM who does everything possible to help, always returns calls and goes the extra mile.

27 gennaio 2026
Logo di Accord Mortgages

Risposta di Accord Mortgages

We're happy to hear that you had a reliable lending experience! It's great to know our communication and underwriters were sensible, and our BDM went the extra mile. Thanks for your feedback.

Valutata 5 stelle su 5

Thank you very much for making our dream come true.

We would like to thank Accord Mortgages for their excellent service.
Despite the Christmas holiday period, the mortgage process was completed very efficiently, and we received our mortgage offer in less than three weeks.
The whole experience was smooth and professional. We highly recommend Accord Mortgages to anyone looking for reliable and fast mortgage support.

12 gennaio 2026
Non scritta su invito
Logo di Accord Mortgages

Risposta di Accord Mortgages

We're happy to hear that your mortgage process was completed efficiently, even during the Christmas holiday period. We appreciate your kind words and are glad you had a smooth, professional experience. Thank you for recommending our services!

Valutata 5 stelle su 5

Good consistent service

I have found Accord to be very good to deal with, as I have been able to talk to the decision makers with a complex case. Where there were hurdles they asked the question to help overcome the challenges rather than putting obstacles in the way.
I have found this to be the same every time I have dealt with them.

9 settembre 2025
Logo di Accord Mortgages

Risposta di Accord Mortgages

We appreciate your positive feedback and are so glad you've consistently had such a great experience. It's wonderful to know that our team's approach to resolving complex issues has been helpful to you.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più