99 Bikes UK Recensioni 

2868
TrustScore 4 su 5

4,1

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Popped in with my old Specialised Globe with Gear issues…. Have lost patience with the bike shop who have ‘tried’ to fix it several times. Huge welcome, very relaxed and looked at it immediatel... Leggi di più

Valutata 5 stelle su 5

Had an issue with my new bike shortly after purchase, my choice of bike was not suitable for me. The customer service was absolutely outstanding. The manager Adam took it back without any fuss and rep... Leggi di più

Valutata 5 stelle su 5

I bought my bike from 99 Bikes in Walton on Thames, and it was a great experience. Oscar was great, was really informative and patient, especially as I returned my first bike and bought a mountain bik... Leggi di più

Valutata 1 stelle su 5

Awful! Placed an order and it was cancelled without any explanation. I attempted to contact the retailer several times to ask why my order was cancelled and they have completely ignored me. Save your... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di biciclette
  2. Officina di riparazione biciclette

Scritti dall'azienda

Since opening our first bike shop in 2007 in Milton Australia, 99 Bikes has grown its store network to 78 stores across Australia, New Zealand and now the United Kingdom. Dedicated to being the world's most approachable bike shop, 99 Bikes makes sure all cyclists have access to the best products, the best service at the best prices online and in store.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 22% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,1

Tutte le recensioni

(2868)

35 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Cube electric bike

Very pleased with the service the staff gave me, very approachable and happy to help, and very informative on said product

14 settembre 2023
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Risposta di 99 Bikes UK

More than happy to help Gareth, enjoy the new bike!

Valutata 5 stelle su 5

I was approached by a friendly member of staff

I was approached by a friendly member of staff who helped me decide what purchase to make. I could not decide so they explained how they use the 100% brand of cycling gloves. I purchased them and used them for a few rides and they were excellent did exactly what the staff member recommended.

28 settembre 2023
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Risposta di 99 Bikes UK

Glad we could help James, thanks for your review

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff - checked + confirmed all items were available + in stock prior to ordering online (items were purchased via cycle to work scheme)
Good concise info provided on shipping + prompt delivery.

21 settembre 2023
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Risposta di 99 Bikes UK

Thanks for the review!

Valutata 5 stelle su 5

Fantastic Service Start to Finish

Bought a Scott Addict 20 on cycle to work scheme on line. So required the usual admin to get bike ordered, this was a seamless experience with Phil at Southampton. Bike was shipped out in no time & was exactly as it should be. However, after 20 miles front wheel developed a clicking noise. Contacted Phil who was very helpful, suggested I take the wheel to local Scott dealer to get it looked at. It couldn't be fixed & required replacement. Phil opened a ticket with Scott, 2 days later I had a replacement wheel set. Excellent service, communication with 99 bikes was very responsive, nothing was too much trouble. Very impressed, 99 bikes at Southampton & Phil are highly recommended.

22 settembre 2023
Non scritta su invito
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Risposta di 99 Bikes UK

Glad we could get the bike sorted for you Mitch and appreciate the feedback.

Valutata 5 stelle su 5

New bike experience

Very helpful team . Very pleased with the whole process of buying a new bike . All set up and nothing seem to much trouble for them .

21 settembre 2023
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Risposta di 99 Bikes UK

Thanks for shopping with us Mark, enjoy the bike!

Valutata 5 stelle su 5

Easy to order on-line and collect locally

Easy to order on-line and collect the bike from my local 99 cycles (Winchester). Great service when I went to pick the bike up, they found screws for fixing mudguards, which I already had, and supplied these foc.

21 settembre 2023
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Risposta di 99 Bikes UK

Hi Milo, always happy to help. Thanks for the review.

Valutata 5 stelle su 5

Swindon

Spoke with the the Swindon shop regarding a bottom bracket the information given was really helpful and knowledgeable, I also mentioned that the headset was loose and could they have a quick look, they said bring your bike along, within ten minutes they had fixed the problem, they also found a Bottom bracket that fitted perfectly to my bike, and this was all on a SUNDAY. EXCELLENT SERVICE THANK YOU.

17 settembre 2023
Non scritta su invito
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Risposta di 99 Bikes UK

Thanks for the review Julie, really glad we could help!

Valutata 5 stelle su 5

Just a great bike shop

Just a great bike shop. Super-helpful, really know their stuff and some great bikes and kit. If you’re cycling in the new forest, it’s well worth making time to visit.

16 settembre 2023
Non scritta su invito
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Risposta di 99 Bikes UK

Thanks for the review Stephen

Valutata 5 stelle su 5

Back in the saddle, made easy by 99Bikes

My return to road cycling was made so simple with the support of Andrew at Southampton. He walked me through the cycle2work scheme, and did a good deal on the bike and accessories I wanted. Collection was perfect and gave me the opportunity to tweak a few things. The manager, Byron, was again super helpful and knowledgeable.

10 settembre 2023
Non scritta su invito
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Risposta di 99 Bikes UK

Hi Simon, glad we could help and enjoy your new bike!

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