Popped in with my old Specialised Globe with Gear issues…. Have lost patience with the bike shop who have ‘tried’ to fix it several times. Huge welcome, very relaxed and looked at it immediatel... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Had an issue with my new bike shortly after purchase, my choice of bike was not suitable for me. The customer service was absolutely outstanding. The manager Adam took it back without any fuss and rep... Leggi di più
I bought my bike from 99 Bikes in Walton on Thames, and it was a great experience. Oscar was great, was really informative and patient, especially as I returned my first bike and bought a mountain bik... Leggi di più
Awful! Placed an order and it was cancelled without any explanation. I attempted to contact the retailer several times to ask why my order was cancelled and they have completely ignored me. Save your... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Since opening our first bike shop in 2007 in Milton Australia, 99 Bikes has grown its store network to 78 stores across Australia, New Zealand and now the United Kingdom. Dedicated to being the world's most approachable bike shop, 99 Bikes makes sure all cyclists have access to the best products, the best service at the best prices online and in store.
Informazioni di contatto
150 Commercial Road, SO40 3AA, Southampton, Regno Unito
- 02380 864832
- help@99bikes.co.uk
- www.99bikes.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 22% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Very pleased with the service the staff gave me, very approachable and happy to help, and very informative on said product

Risposta di 99 Bikes UK
Fast service,great sorting out the…
Fast service,great sorting out the exchange can't ask for anything better

Risposta di 99 Bikes UK
I was approached by a friendly member of staff
I was approached by a friendly member of staff who helped me decide what purchase to make. I could not decide so they explained how they use the 100% brand of cycling gloves. I purchased them and used them for a few rides and they were excellent did exactly what the staff member recommended.

Risposta di 99 Bikes UK
Very helpful staff
Very helpful staff - checked + confirmed all items were available + in stock prior to ordering online (items were purchased via cycle to work scheme)
Good concise info provided on shipping + prompt delivery.

Risposta di 99 Bikes UK
Fantastic Service Start to Finish
Bought a Scott Addict 20 on cycle to work scheme on line. So required the usual admin to get bike ordered, this was a seamless experience with Phil at Southampton. Bike was shipped out in no time & was exactly as it should be. However, after 20 miles front wheel developed a clicking noise. Contacted Phil who was very helpful, suggested I take the wheel to local Scott dealer to get it looked at. It couldn't be fixed & required replacement. Phil opened a ticket with Scott, 2 days later I had a replacement wheel set. Excellent service, communication with 99 bikes was very responsive, nothing was too much trouble. Very impressed, 99 bikes at Southampton & Phil are highly recommended.

Risposta di 99 Bikes UK
New bike experience
Very helpful team . Very pleased with the whole process of buying a new bike . All set up and nothing seem to much trouble for them .

Risposta di 99 Bikes UK
Would have been cheaper on line
Would have been cheaper on line, but you can beat going into a shop and picking up your item!

Risposta di 99 Bikes UK
MTB tubeless tyres
Exactly as ordered and a very prompt delivery! Thankyou very much

Risposta di 99 Bikes UK
The whole process went like clockwork
The whole process went like clockwork. The bike had been prepped & lubricated for me to put together

Risposta di 99 Bikes UK

Risposta di 99 Bikes UK
Great service sorted my gearing and…
Great service sorted my gearing and good knowledge of the pump I bought

Risposta di 99 Bikes UK
I was very pleased with my gear/bronze…
I was very pleased with my gear/bronze service all issues resolved. Many thanks to Adam who gave my job his full attention.

Risposta di 99 Bikes UK
Easy to order on-line and collect locally
Easy to order on-line and collect the bike from my local 99 cycles (Winchester). Great service when I went to pick the bike up, they found screws for fixing mudguards, which I already had, and supplied these foc.

Risposta di 99 Bikes UK
Swindon
Spoke with the the Swindon shop regarding a bottom bracket the information given was really helpful and knowledgeable, I also mentioned that the headset was loose and could they have a quick look, they said bring your bike along, within ten minutes they had fixed the problem, they also found a Bottom bracket that fitted perfectly to my bike, and this was all on a SUNDAY. EXCELLENT SERVICE THANK YOU.

Risposta di 99 Bikes UK
Just a great bike shop
Just a great bike shop. Super-helpful, really know their stuff and some great bikes and kit. If you’re cycling in the new forest, it’s well worth making time to visit.

Risposta di 99 Bikes UK
Back in the saddle, made easy by 99Bikes
My return to road cycling was made so simple with the support of Andrew at Southampton. He walked me through the cycle2work scheme, and did a good deal on the bike and accessories I wanted. Collection was perfect and gave me the opportunity to tweak a few things. The manager, Byron, was again super helpful and knowledgeable.

Risposta di 99 Bikes UK
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