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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Currently some fake Stone Island on their website, worrying that staff can't spot it when it's that obvious. EDIT following response: The item listed 2006 Women's Stone Island Ribbed Wool Knitted J... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Just wanted to give you guys props for this amazing piece! I absolutely love my 2FACED Burberry Harrington Jacket that I got from you, new condition, and also a pretty rare piece I must say. The... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've bought stuff from other vintage sites in the past only for it to turn out to either; a) not fit like advertised, b) have far more damage than disclosed or c) have a putrid smell. I've ordered fro... Leggi di più

Valutata 5 stelle su 5

Outstanding experience from start to finish. Worth every penny . And shipping is fast . First time buyer from Canada

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento vintage

Informazioni fornite da varie fonti esterne

97th Vintage - Retro & Vintage Clothing


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

359 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 75% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I AM EXTREMELY SHOCKED AND DISAPPOINTED…

I AM EXTREMELY SHOCKED AND DISAPPOINTED TO PUT IT MILDLY.

I bought a fendi bag from here before and the purchase and everything was plain sailing. This time was the complete opposite- they sent me the tracking number for my item however it said it had been delivered but nothing is to show at my property or anywhere to be seen.

I then asked them some questions regarding delivery and they have blocked me on Instagram!!! something is very suspect this time and it’s really
Made me lose trust for them and respect as a company.

I then proceeded to contact them on Facebook but they have gone and blocked me again!

There is still no bag to show and with myself 200 pounds short

DO NOT BUY FROM THIS COMPANY!!!!

10 agosto 2022
Non scritta su invito
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Risposta di 97th Vintage

Hi there,

Further to confirming all requested details via Instagram, it was made clear on your tracking link provided by Royal Mail that your delivery had been successfully delivered to the address you provided upon purchase - and also confirmed via Instagram - on Tuesday 2nd August, the day after dispatch.

Your Royal Mail tracking page also shows the map of delivery location, providing detailed GPS Coordinates, and is the scanned location of your delivery. This includes deliveries to a neighbour, Safeplace, or Royal Mail Delivery Office, however it is visibly clear on the map that this shows as your shipping address you provided.

Further on from this, we also advised you to get in touch with Royal Mail to query this with them directly, or better so, to catch your regular Royal Mail postman to question this with them also. However, both suggestions were ignored by yourself.

Best,
97th Vintage Team

Valutata 1 stelle su 5

AVOID AT ALL COSTS

I purchased a sweater from this online shop. It arrived with multiple holes despite the product advertised as 'very good condition'.

I sent pictures of the holes to the company upon receiving. Their exact response was:

'Sorry to hear we did not notice these pulls, which is common on materials like these. Unfortunately we would not be able to offer anything for this'.

I then replied asking them if they HAD noticed these holes, would it still have been advertised at the same price as 'very good condition'?

I've chased them 3 times on email but they are choosing to ignore me. Terrible customer service and misleading product descriptions.

Unless you like holes in your garms and sheer dishonesty, avoid this company.

PS - they are asking people to provide them with positive TrustPilot reviews in return for discounts.

8 giugno 2022
Non scritta su invito
Valutata 5 stelle su 5

Absolutely bang on

Order came in a timely manner, when I emailed customer service they got back to me as soon as they possibly could, item came as described in near mint condition for a vintage item, 10/10.

29 aprile 2022
Non scritta su invito
Valutata 1 stelle su 5

I placed an order round the start of…feb

I placed an order round the start of February 2022 and it's only been scanned once in Frankfurt on February 17 it is March 30 I'm in New Zealand so I had to pay double with the nzd to the pound I've been emailing them about a refund and they told me that they don't give it I have to get it through DHL so I contacted DHL and they said 97th vintage have to start an investigation so I can get my money back that DHL pay them and they have to pay me, but that's not the case 97th vintage is trying to say it's in transit but it hasn't left Frankfurt and hasn't been scanned since feb 17, I just want my money back now I think the out to rip people's money off with these reviews and my own

30 marzo 2022
Non scritta su invito
Valutata 5 stelle su 5

Just received an order of 3 lovely…

Just received an order of 3 lovely sweatshirts , which one was way out of size. I spoke to a lovely lad called Jordan on customer services who was extremely kind and helpful and sorted my issues out straight away. I will be back !

25 marzo 2022
Non scritta su invito
Valutata 5 stelle su 5

Very impressed with the merchandise and…

Very impressed with the merchandise and efficiency of the process. I ordered from Canada and received my clothes within a week and was provided with a tracker number that helped me see when my package would arrive. I will definitely order again from 97th Vintage.

11 febbraio 2022
Non scritta su invito
Valutata 3 stelle su 5

Two months for shipping to Italy.

I'm from Italy. I place the order on November 30th and it arrive to me on February 9th.
The item is ok, but very bad the shipping method.
For all the time the Royal Mail and Italian Mail said there were problems with the custom office and new rules after Brexit.
I don't know.
Can be the last time I place one order in UK.
Best regards.
P.s: after Your kindly reply I change the vote from 2 stars to 3 stars, is right, I think. 2 stars for couriers and custom office and 4 stars for You. Medium is 3 stars.

9 febbraio 2022
Non scritta su invito
Logo di 97th Vintage

Risposta di 97th Vintage

Hi Andrea,

We are very sorry to hear there was delays with the courier and you received your order a lot later than usual. However, I can confirm there was no delays on our part, and your order was dispatched via the Royal Mail International Tracked & Signed service on the same day you made the purchase on November 30th 2021.

For future reference, we do offer an alternative international shipping service with DHL.

We hope you love your order! :)

Best,
97th Vintage Team

Valutata 1 stelle su 5

Arnaque

Cela fait 2 fois que je commande et surprise il a fallut que je paie 14 et 15€ de frais de douane. ça augmente sacrément le prix des articles.

20 gennaio 2022
Non scritta su invito
Logo di 97th Vintage

Risposta di 97th Vintage

Hi,

We are very sorry to hear there was an increase in Customs Duties. Unfortunately, duties for customs is completely out of our control and would be handled by the courier.

If there is anything else we can do for you, please do let us know.

Best,
97th Vintage Team

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