I was impressed not only with free delivery for orders over just £60 but with the technical advice given to me by Jo, then Rob when calling for help to get my chemical levels right. I shall now stick... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I had a slight problem with one particular item purchased from 1st Direct Pools. However, Hayley from Customer Services quickly found a solution. A first class service by 1st Direct Pools, I would... Leggi di più
L'azienda ha risposto
Hayley and the team at 1st Direct Pools are awesome. They are extremely knowledgeable and provide a great service. From pool liners and bubble covers to pool pumps, you’re in the best hands. They... Leggi di più
Having been a loyal customer for many years I wanted to say a big shout out to Hayley, Iain and the wider team who simply over deliver time and time again. Nothing is ever too much trouble, any rare i... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Large UK Discount Swimming Pool & Spa Online Shop with Price Match Guarantee, Free Support, Free Next Day Delivery & Huge range of products carried in stock - 1st Direct Pools. Low prices on swimming pool covers, chemicals, heating, pumps & filters, li...
Informazioni di contatto
Ambassador Business Park, SP8 5SE, West Stour, Regno Unito
- 0333 9004040
- enquiries@1stdirectpools.com
- www.1stdirectpools.com
4,8
Eccellente
234 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Excellent advice and service as usual
Excellent advice and service as usual. Very competitive prices on all their stock, won't find cheaper. Have been using 1st Direct Pools for several years now and recently for all parts for a full pool renovation, heat pump installation, etc.
22 marzo 2021
Non scritta su invito
Risposta di 1st Direct Pools
Thank you for taking the time to leave a review on your recent experience.
It's great to hear you receive good advice and service.
Thank you again.
Always great service
Always great service, very competitive on price and excellent delivery.
18 marzo 2021
Risposta di 1st Direct Pools
Thank you for taking the time to leave feedback on your recent purchase with us. Great to hear your feedback.
Many thanks
Customer Services
Excellent service good prices
Excellent service. Every thing I purchased has been in stock and sent next day delivery, no mistakes. When building a pool unexpected problems can arise but with this kind of service problems they are easily solved. Thanks
17 marzo 2021
Risposta di 1st Direct Pools
Thank you for your feedback. It's great to hear you had a great experience with your purchase.
Thank you again. Customer Services
As advertised .quick delivery
As advertised .quick delivery
Very happy with the service would use again and would recommend
17 marzo 2021
Risposta di 1st Direct Pools
Thank you for taking the time to leave feedback on your recent order. It's great to hear you received a quick delivery.
Look forward to hearing from you again.
Many thanks
Replacement pool pump
Needed replacement pool circulation pump urgently. Phoned Aaron before ordering online, to check stock. Once ordered, spoke with Hannah. She made sure the pump was despatched the same day and received it the next day.
12 marzo 2021
Non scritta su invito
Risposta di 1st Direct Pools
Thank you for taking the time to leave a review on your recent experience.
Kind Regards
Customer Service
Great service
11 marzo 2021
Risposta di 1st Direct Pools
Thank you fo ryour feedback. It's great to know you are happy with the service we provide.
Thank you again.
Customer Services
Risposta di 1st Direct Pools
Thank you for taking the time to leave feedback on your recent experience.
Many thanks
Customer Services
Very happy with the order
Very happy with the order, being able to track it and when it arrived it was well packaged and in good order so very happy.
10 marzo 2021
Risposta di 1st Direct Pools
Thank you for taking the time to leave a review. Your feedback is very important to us.
Customer Services
Great service
Everything arrived in quick time and very attentive on customer care. You can’t really ask for more.
Great service all round and always has been over the years. That’s why I keep coming back for all my pool needs.
10 marzo 2021
Risposta di 1st Direct Pools
Thank you for your feeback on your experience shopping with us. Good to know you are happy with our service. Thank you again.
Customer Services
Easy ordering quick delivery
10 marzo 2021
Risposta di 1st Direct Pools
Thank you so much for your feedback.
Customer Services
Risposta di 1st Direct Pools
Thank you for taking the time to leave feedback on your recent purchase.
Great prices and came the next day…
Great prices and came the next day .quicker than our main supplier
10 marzo 2021
Risposta di 1st Direct Pools
Thank you for your feedback. Great to hear your delivery arrived the next day.
Thank you again
Risposta di 1st Direct Pools
Thank you for taking the time to leave a review. Your feedback is very important to us.
Customer Services
Risposta di 1st Direct Pools
Thank you for your feedback and taking the time to leave a review.
Customer Services
Risposta di 1st Direct Pools
Thank you so much for leaving feedback on your recent experience.
Risposta di 1st Direct Pools
Thank you for your feedback on your recent shopping experience. Great to know you are happy with our service. Thank you again.
Customer Services
Brilliantly quick delivery.
10 marzo 2021
Risposta di 1st Direct Pools
Thank you for your feedback and taking the time to leave a review.
Customer Services
Excellent service
Everything I needed was in stock and delivery was extremely quick. Very satisfied, thank you.
5 marzo 2021
Non scritta su invito
Risposta di 1st Direct Pools
Thank you for leaving a review on your purchase. It is good to know you were happy with your experience.
Many thanks,
Customer Service
Very good prices and responsive service
Very good prices. On top of that I ordered something that in the end I couldn't use and they were very prompt in arranging a return and refund.
4 marzo 2021
Non scritta su invito
Risposta di 1st Direct Pools
Thank you for taking the time to leave a review on your recent experience with us.
Kind regards,
Customer Service
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.