Their black cartridges did not work in my printer. It said I should try to reinstall them and it would work the second time, but it never worked, and I had bought two. Neither worked, I even tried ten... Leggi di più
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First and only time customer. Doubled checked my printer ink cartage code to make sure the one from 1ink would work. It did. Once received, I looked it over and compared to original, all looked goo... Leggi di più
Poor Customer Support. I ordered 5 Cartridges for my HP Office Pro 8620, even though I needed only one(the magenta color) However, my printer doesn't recognize the other cartridge from 1Ink. I tried r... Leggi di più
I went to their website and entered my printer name. It suggested only one compatible ink cartridge. I placed my order and received a different cartridge. Didn't realize it until after I opened the... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Established in 2000, 1ink.com has been offering the lowest prices and highest quality printer ink and toner cartridges to millions of customers across the United States. We carry a full line of discount ink cartridges and toner cartridges for all major brands as well as specialty printer supplies such as ribbon refill rolls, thermal fax ribbons, and wide format printers.
Informazioni di contatto
2850 N. California St. Suite 110, 91504, Burbank, Stati Uniti
- 1-866-658-8125
- www.1ink.com
1,7
Pessimo
27 recensioni
Ha risposto al 16% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
If they don’t work ..you lose $$$
ordered ink for my printer and defective cartridges (kept popping out of place jamming carriage) I Paid $61.84.. 1ink refunded only $44.30 ..(my expense $16 shipping to return them, 1ink deducted $5.95 s/h and $11.49 restocking fee. Read the terms because they don’t tell you. I paid total $33.44 to return defective cartridges. Would not recommend buying their REMANUFACTURED cartridges.Reference:#
Order #7004475
14 gennaio 2023
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Risposta di 1ink.com
Our database does not show a "Vee Eppie" as a customer. This is likely a fake review, or the customer meant to review a different company. If this is not the case, please provide accurate information (real first & last name or an order number), so we can address the issue.
I ordered 3 63XL ink cartridges & they…
I ordered 3 63XL ink cartridges & they only printed about 6 sheets of a letter before they dried up & had to be replaced. I then bought the right HP cartridges & it has worked very good. Probably won't be buying anymore from you. If you would like the cartridges back.send me a return material from & you will get them back to sale them to someone else.
Terry G Thompson
3 gennaio 2023
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Purchased a full set of ink cartridges…
Purchased a full set of ink cartridges for HP printer. which did not work. Technical support could not resolve the issue. Was required to return defective cartridges with shipping costs at my expense. Waiting for a refund. Not worth the 10% savings versus buying HP original products online.
8 dicembre 2022
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Problems with delivery update
EDIT: I received my cartridge today. Thank you 1ink for helping to resolve this problem.
I ordered a toner cartridge on June 3 with a deliver date of June 11. On June 11 I received a tracking email showing my package was delivered by UPS to the Minneapolis post office. As of today, June 17, it’s still at the post office. I called customer service and the response was the post office is busy. No offer of any type of support to get my toner delivered. Customer service rep sounded rude that I would even ask for help getting it delivered. This is the first time I have preferred from them and it will be the last. I don’t even want to think about what will happen if the cartridge is bad or doesn’t work.
18 giugno 2020
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Risposta di 1ink.com
Hi Carol,
Thank you for taking the time to speak with me today. I'm sorry you have to deal with this, and I understand your frustration. As shown in your tracking information, your package was shipped on the same day you placed your order, so there were no delays on our part. You can also see in your tracking that your package was delivered to your post office a few days later, meaning you should have received your package days ago. Instead, your post office has been holding your package for the past seven days, and they have not delivered it to you.
Unfortunately, the post office is delaying many packages due to COVID-19 and the protests, especially in your state of Minnesota. The other contributor to the delivery delays is the significant increase in online shopping in the past two months, which has overwhelmed the post office.
Millions of online retailers and consumers across the U.S. have been affected by these unprecedented events.
I instructed our shipping department to ship you a new package with UPS, so hopefully, you will receive it very soon. You may keep the second package that's delayed as well – free of charge. This is just a small gesture on our part to compensate you for the inconvenience and show you we care about our customers.
I will personally monitor your order to make sure it's delivered. I thank you for your patience, and if there is anything else that I can assist you with, please do not hesitate to contact me directly.
Sincerely,
Roland D.
My problem was resolved promptly
My problem was resolved promptly - nothing negative to say about 1ink.com
22 aprile 2020
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Faulty Ink for Printer (magenta)
Faulty Ink for Printer (magenta) - I contacted company to ask for refund or replacement ink ASAP - due to magenta cartridge is apparently damaged, leaked on and around my printer; the other 3 ink cartridges work fine, but my work is on hold because printer will not print without all 4 cartridges - and the magenta cartridge is faulty. Please advise ASAP.
20 aprile 2020
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