They say they can provide phone number but if you sign up with them and there is no phone number you do t get it and after 1 month your credits are invalid. Poor and misleading, avoid!!!
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Worthless data, out of date by many years - asinine explanation "the records we display from the open electoral roll" are to blame - or rather the currently registered voters are to blame, they chose... Leggi di più
L'azienda ha risposto
Very limited and not particularly accurate info. OK some may be electoral roll privacy issues but appears limited Land registry info...........I am not listed as an owner (not residential), nor are o... Leggi di più
L'azienda ha risposto
I am only giving 4 stars because I could not access the information I had paid for, even after trying several times and inadvertently paying twice for it! The system kept producing error reports. I... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Find people, businesses and places in the UK with 192.com. Directory enquiries, a people finder, business listings and detailed maps with aerial photos
Informazioni di contatto
Regno Unito
- www.192.com
2,1
Scarso
599 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 86% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very prompt and professional
25 ottobre 2025
Non scritta su invito
paid 14.40 and all l got was a 14 year…
paid 14.40 and all l got was a 14 year out of date address. pure rip off.
24 ottobre 2025
Non scritta su invito
Risposta di 192.com
Dear Steve, The Electoral Roll information we display is sourced from the Open Electoral Register. If a record appears to be missing or out of date, this is likely because the individual has chosen to opt out of the Open Register, which means their details are not available for public access. If we can offer any further assistance, please email us at feedback@192.com. Thanks.
Quite obviously a con
Quite obviously a con. gave me a price have a suspicion they charged me an extra when came to paying and failed to give me any details on my second request. Avoid at all costs just a fleecing operation.
5 ottobre 2025
Non scritta su invito
Risposta di 192.com
Hello Michael, please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to look into this for you. Thanks.
Risposta di 192.com
Hello, please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to look into this for you. Thanks.
Obviously a common theme.
I am like most people that have let a review about this outfit.
Absolute rip off.
Paying almost £20 for credit's and learning next to nothing.
Should be a credit per person you look at .
11 settembre 2025
Non scritta su invito
Risposta di 192.com
Hello Richard,
When you have credits on your account, the credits allow you to search the Open Electoral Roll, Business records, County Court Judgments (CCJ), Insolvency data, Mortality data and Ownership Verification. A credit is then deducted with each search that is made.
The records we display from the open electoral roll show a name, address and year the person was registered to vote at an address.
If a record isn’t shown after searching by a name and location, it could mean the person had opted off the open electoral roll.
We do explain this in more detail under the FAQ’s on the Help pages.
If we can offer any further assistance, please email feedback@192.com. Thanks.
Used 192.com for years - always excellent
I have used 192.com for years both professionally and personally. The information is clear and well presented. After very many years I contacted customer support about an issue that was caused by my own idiocy and they were prompt, helpful and generous. Highly recommended.
1 settembre 2025
Non scritta su invito
publishing my personal data
14 agosto 2025
Non scritta su invito
Risposta di 192.com
Hello, All of the data on 192.com is published in accordance with all relevant legislation, but anyone who wants their own information removed from our site can do so using our online form at https://www.192.com/c01/new-request/ or you can email us at feedback@192.com with the details if you would prefer us to do it for you.
Thanks
Very limited and not particularly…
Very limited and not particularly accurate info. OK some may be electoral roll privacy issues but appears limited Land registry info...........I am not listed as an owner (not residential), nor are others who's details I did want.
So £7 extra to land registry which I thought would be covered by 192....new owner moved in in May 2002 but no info at all. Quite poor
31 luglio 2025
Non scritta su invito
Risposta di 192.com
Thank you for your feedback.
We understand your concerns and appreciate you taking the time to share your experience. To clarify, the Electoral Roll information we display is sourced from the Open Electoral Register. If a record appears to be missing or out of date, this is likely because the individual has chosen to opt out of the Open Register, which means their details are not available for public access.
Regarding ownership details, the data we provide comes directly from the HM Land Registry. If you believe there is missing or inaccurate ownership information, it may be due to the type of property or the limitations of public data associated with that title.
Please contact us directly and we will be happy to look into it for you. Our email address is feedback@192.com. Please kindly put Trustpilot in the subject of your email.
Given wrong info.
I enquired about the address of an old friend - three times I was given the address of a care home !
This person is of working age, still in active employment.
22 giugno 2025
Non scritta su invito
Risposta di 192.com
Hello, The records we display from the open electoral roll show a name, address and year the person was registered to vote at an address.
If a record isn’t shown after searching by a name and location, it could mean the person had opted off the open electoral roll. There is also the possibility that there is a record for somebody with a similar name, at a different location.
We do explain this in more detail under the FAQ’s on the Help pages.
If we can offer any further assistance, please email feedback@192.com. Thanks.
They were very kind and quickly...Thank…
They were very kind and quickly...Thank you !
26 giugno 2025
Non scritta su invito
Returned credits
I lost my remaining credits, due to not using them within the stated period of one month. I was unaware of this stipulation, but after one email to 192.com, they very promptly reinstated my credits.
I was very pleased and grateful for their help.
21 giugno 2025
Non scritta su invito
Don't bother...
Don't bother...
Created an account to access information, only then to be offered 'Credits' at ridiculous rates.
Waste of time and money for a single query.
Closed account immediately.
17 giugno 2025
Non scritta su invito
Risposta di 192.com
Thank you for your feedback.
We're sorry to hear that you're not satisfied with the pricing of our online services.
Our credit packages are designed to offer flexibility and value, with pricing based on the number of searches you wish to carry out. The more credits you purchase, the lower the cost per search. For instance, purchasing 100 credits for £65.94 reduces the cost to just 66p per search (including VAT).
Further details about our pricing structure can be found on our Help page.
Please avoid this site, total waste of time and money
Be warned: this service is extremely misleading. I assumed that credits would only be used when choosing to reveal detailed information about an address, but just typing in an address and clicking “Search” immediately uses up one credit, even if nothing useful comes up. There’s no clear warning before your credit is taken, and no confirmation step. Once you’ve paid, every click costs you.
I paid £19 and got absolutely nothing of value in return. If I’d known how it worked, I never would have spent the money.
16 giugno 2025
Non scritta su invito
Risposta di 192.com
Hello Amina, When you have credits on your account, the credit is used when you enter a name and location and press search. An additional credit is used if you click on anything else within that search, as these are classed as new searches and another credit is used.
If ‘’No Records Found’’ message appears, then we don’t deduct a credit from your account.
We also provide information on the number of credits used per search in the Help pages, both before and after account registration or credits purchased.
There is a Credit Warning alert on each account, which will display as a pop-up box each time you're about to spend one of your credits on a search. It will tell you how many credits you will spend, and ask you to confirm before taking you to the search results. This feature can be turned on/off under Site Preferences found under 'your account'.
Thanks.
Worst buisness ive ever come across
Worst buisness ive ever come across, tried numerous times to buy a report but the rubbish systems they imploy mean you need more info to get whats already online, company should close. Id spit on a 192 grave if i could horrible customer setvice.
4 giugno 2025
Non scritta su invito
Risposta di 192.com
Hello, please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to look into this for you. Thanks.
Disgraceful
I have just realised that this company are illegally using my data when I specifically did not what it in public!
3 giugno 2025
Non scritta su invito
Risposta di 192.com
Hello Gary, All of the data on 192.com is published in accordance with all relevant legislation, but anyone who wants their own information removed from our site can do so using our online form at https://www.192.com/c01/new-request/ or you can email us at feedback@192.com with the details if you would prefer us to do it for you.
Thanks
Useless information at high prices
This company gets you to buy credits to get information that can be found on the internet at no cost. Total waste of money.
3 giugno 2025
Non scritta su invito
Risposta di 192.com
Hello, please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to look into this for you. Thanks.
Asolute rubbish
Asolute rubbish! Expensive and doesn't show me living at my address where I've been for 18 months!! Needs updating
1 maggio 2025
Non scritta su invito
Risposta di 192.com
Dear Sue, The records we display from the open electoral roll show a name, address and year the person was registered to vote at that address. If a current record isn’t shown after you search by your name and address, it means you have opted off the open electoral roll when canvassed by your local council. We do explain this in more detail on our 192.com FAQ’s located on the Help pages.
If we can offer any further assistance, please email feedback@192.com
Thanks
Bough 6 credits
Bough 6 credits, ran 2 searches, refreshed the pages which essentially made them count as 'searches'. £15 down the drain
23 maggio 2025
Non scritta su invito
Risposta di 192.com
Hello, please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to look into this for you. Thanks.
I used the company to conduct a search
I used the company to conduct a search. When I was using their site, it transpired that there was a glitch that resulted in two payments deducted from my account. I raised this with them and they tried to tell me that they would offer me 50% discount for the second payment taken that I was not aware of till much later. I disputed with them although they'd gone ahead and credited the 50% into my account without asking me if I'd accept the offer. I had to challenge them as I belive they were aware of the glitch with their payment system. After a few exchanges of email and threatening to report the incident to my bank they decided to give me a full refund. This, I should not have encountered and was very disappointed with the way they communicated with me. Their responses were blunt and uncaring. I will not be using them again and urge users to always check their bank accounts after they've used them. Terrible company.
4 maggio 2025
Non scritta su invito
Risposta di 192.com
Dear Joanne, Thank you for sharing your experience. We're sorry to hear about the difficulties you faced while using our online service.
As outlined in our email correspondence, the two payments were processed at different times, and the service was accessed accordingly.
We understand how this situation could have caused frustration and disappointment, and we regret any inconvenience it may have caused.
Regards, 192.com
I am only giving 4 stars because I…
I am only giving 4 stars because I could not access the information I had paid for, even after trying several times and inadvertently paying twice for it! The system kept producing error reports. I telephoned 192.com and spoke to Laura. She was the most fantastic help! Not only did she refund me one of the charges, but also successfully emailed the information to me. Thank you so much Laura! :)
25 aprile 2025
Non scritta su invito
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