The whole experience was brilliant from the use of WhatsApp chat. The person who dealt with that side helped me identify the correct injector as I couldn’t find it on the website. I had to send it to... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Customer service is second to none, very polite and understanding. Thier postal service IS next day as stated as long as orders are placed before 2pm. Products provide are also second to none and reas... Leggi di più
L'azienda ha risposto
Bought a set of injectors from WT Diesel and I’m very impressed with the service. Delivery was next day, well packaged, and the parts fitted perfectly without any issues. What really stood out... Leggi di più
L'azienda ha risposto
The courier company totally let us down in that they didn’t deliver me. T day although wtdiesel confirmation said they should. Wtdiesel then agreed to send a replacement item by Royal Mail before 1 o’... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
WTDiesel is a leading brand in remanufactured diesel injectors and injection parts. We manufacture an extensive range of diesel injectors and their components such as SIEMENS, BOSCH, DELPHI, and DENSO as well as provide daily service in replacement parts, technical support and product information.
Informazioni di contatto
3 Brentford Business Centre, Commerce Road, TW8 8LG, London, Regno Unito
- +44 20 4572 9369
- info@wtdiesel.com
- wtdiesel.com
4,8
Eccellente
1374 recensioni
Ha risposto al 95% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Price and good service happy all round
4 marzo 2026
Risposta di WTDiesel
Thanks Simon, glad you were happy with the price and the service. We appreciate you leaving us a review!
Risposta di WTDiesel
Thanks Jack, we appreciate the kind words and your support!
Great company to deal with sent…
Great company to deal with sent injector out carefully wrapped clear instructions and a pre payed sticker to return the old one so easy to deal with will definitely order again if needed
3 marzo 2026
Risposta di WTDiesel
Thanks Craig, glad everything was clear and easy from delivery to returning the old unit. We appreciate the support and would be happy to help again if needed.
Risposta di WTDiesel
Thanks for the great feedback Kerr, really glad the communication and service stood out. Your feedback is much appreciated.
VERY GOOD SERVICE VERY HELP FULL
VERY GOOD SERVICE VERY HELP FULL
THE DELIVERY WAS VERY OUT STANDING
26 febbraio 2026
Risposta di WTDiesel
Thanks Pamela, we are delighted the service and delivery made such a strong impression! We'll be here if needed again!
Amazing customer service wood…
Amazing customer service wood definitely recommend using them I will definitely be using them again
5 marzo 2026
Non scritta su invito
Risposta di WTDiesel
Thanks AJ, great to hear you had such a positive experience. We really appreciate the recommendation and look forward to helping again.
WTD selected injector in required from…
WTD selected injector in required from my Vin. Next day delivery. Easily half what a brand new injector would cost. Excellent service.
2 febbraio 2026
Non scritta su invito
Risposta di WTDiesel
Thanks Graham, glad we could help identify the right injector from your VIN and get it to you quickly. Great to hear it helped keep the cost down too!
Injectors first class
Quality of injectors first class. Customer service excellent. Would highly recommend them. This is my second time buying injectors and will definitely be using them from now on.
3 marzo 2026
Non scritta su invito
Risposta di WTDiesel
Thanks Paul, great to have you back again. We really appreciate the continued trust and the recommendation.
Really helpful staff
Really helpful staff, made sure I was getting the right part and answering queries quickly . excellent quick delivery and returning the old part was really easy to get deposit back.I would definitely use them again but hoping I won’t have to!!
12 febbraio 2026
Non scritta su invito
Risposta di WTDiesel
Thanks Beryl, glad the team could help you get the right part and make the whole process simple from delivery to returning the old unit. We appreciate the kind words.
C’est la deuxième fois que je commande…
C’est la deuxième fois que je commande sur le site pour deux voitures différentes, et franchement j’en suis vraiment contente rapide à répondre et commander sans prise de tête
3 marzo 2026
Non scritta su invito
Risposta di WTDiesel
Merci beaucoup Alicia pour votre confiance et pour votre deuxième commande. Nous sommes ravis que tout se soit passé rapidement et simplement pour vous.
Absolutely awful customer service three…
Absolutely awful customer service three times was sent faulty injectors costing me
More and more money to send back each time to get a replacement! 2 out of 6 still do not work properly and now there blaming the engine even tho the engine has been tested before the injectors were fitted! Ring to ask for a replacement to be told no only refund but I must send old ones back first then wait 12 days for my old ones to be sent back and a refund! Disgraceful customer service awful parts do not reccomend at all stay clear because they will not admit they are in the wrong by at all!
Will now be escalating to small claims court to get back my
Money as well as the price I have had to pay for the extras!
When trying to discuss on the phone there story kept changing and then he hung up on me and refused to take any more of my calls! Even tho I have a one year warrentee on these parts that have cost me £400+
Will also be posting on social media to make sure people do not use them! Disgraceful company!
3 marzo 2026
Non scritta su invito
Risposta di WTDiesel
Thank you for your feedback,
We offer a 1-year warranty on our injectors, which includes either a one-time replacement within the warranty period or a refund. When you reported issues with 2 of 6 injectors. In the interest of maintaining your satisfaction, we went beyond our standard policy and offered replacements for 3 injectors. Additionally, we provided you with essential installation guidelines to help ensure proper handling and to minimize the risk of future issues.
After a few weeks, the same issue reoccurred, indicating the root cause may not be the injectors. We therefore requested you return them for testing and offered a refund.
Further replacement was declined to prevent repeated issues, as the underlying problem appears to be unrelated to the injectors themselves.
As clearly outlined in WTDiesel’s terms and policies, fitting and third-party service charges are not covered under warranty.
For any assistance regarding injectors, you can always contact our customer support team.
An exemplary level of service.
An exemplary level of service.
Always available to help, and nothing was too much trouble.
The injector works perfectly.
Thank you.
6 febbraio 2026
Risposta di WTDiesel
Thanks John, we really appreciate the kind words. Glad we could help and that the injector is working perfectly.
Nice Experience.
Communication through WhatsApp was instant and very helpful. Injector arrived very quickly, was packaged well, and was of excellent quality to do the required job. Returning the old one for return of deposit was easy.
3 febbraio 2026
Non scritta su invito
Risposta di WTDiesel
Thanks Jimmy, great to hear the WhatsApp support, delivery, and return process all worked smoothly for you. We appreciate the feedback.
Fast delivery
Fast delivery
Packaged excellent
Injectors working perfect I bought 4 for my caddy
Not much else I can say
Cheers
26 febbraio 2026
Risposta di WTDiesel
Thanks Phil, glad all four are running perfectly in your Caddy and that everything arrived safely. We appreciate the feedback!
Risposta di WTDiesel
Thanks for the kind words Mick! Glad you found the service helpful and everything went smoothly! We'll be here if needed again.
Really good products (although as yet…
Really good products (although as yet untested). Excellent service.
It was not all smooth though. The problem did get sorted eventually.
13 febbraio 2026
Risposta di WTDiesel
Mike, thank you for the honest feedback. Glad the issue was resolved in the end and that the service stood out, and we hope the product performs just as well once fitted. Thanks for the review and feel free to get in touch.
They are reliable and always ready to…
They are reliable and always ready to listen to you, fast reply I would recommend
26 febbraio 2026
Non scritta su invito
Risposta di WTDiesel
Lawrence, thank you for the kind words. We are glad you found us responsive and reliable, and we appreciate the recommendation.
Fast delivery and good quick reply to…
Fast delivery and good quick reply to communications
12 febbraio 2026
Risposta di WTDiesel
Thanks Colin, glad your experience was positive and met expectations! Thanks for choosing WTDiesel.
I wanted to say it's great
I wanted to say it's great. I ordered a diesel injector, and it's perfect Thanks
12 febbraio 2026
Risposta di WTDiesel
Thanks Daud, great to hear the injector was spot on. We appreciate the support.
Very helpful company
Very helpful company, price was very good and delivery next day. No problems at all!
11 febbraio 2026
Risposta di WTDiesel
Thanks Darran, great to hear everything was smooth from price to next day delivery. We appreciate you taking the time to leave the feedback.
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