2nd time ordering coal. Excellent, just like the first time. The coal is for our home burner; it works out cheaper than using the houses heating. It arrived a few days after ordering, and they dropped... Leggi di più
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Delivery in 3 days even though I initialy ordrered from the UK advert by mistake. I burn ovoids all the time but these are exceptional in comparrison to what I have been using, also no doubt the bags... Leggi di più
Great service and delivery all round. Lisa from the Wray group has been excellent and kept me updated when needed. The delivery got a tad confusing as I needed to be elsewhere but arrived as the drive... Leggi di più
First class service from start to finish. 2nd order from this amazing company, Lisa made the ordering simple, gave the process the proper old school personal touch. Great price and quick delivery to... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
58A, BT82 8JG, STRABANE, Regno Unito
- 07716129244
- info@wray.group
- wray.group
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Grade A ovoids very good with low ash…
Grade A ovoids very good with low ash and decent amount in 20 kg bags ..unlike some other company whose 20 kg bags are only half full!
Great service and delivery all round
Great service and delivery all round. Lisa from the Wray group has been excellent and kept me updated when needed. The delivery got a tad confusing as I needed to be elsewhere but arrived as the driver was at my home. He didn't grumble that he couldnt contact with me and instead was more worried about how to get the delivery up the kerb. He skillfully moved the delivery onto my drive and couldnt have been more helpful. I didn't catch his name but think it was legend.
Everything was so quick and efficient…
Everything was so quick and efficient from time of ordering to delivery..Would definitely recommend..
Great service
Great service, spoke with Lisa through Facebook messenger and she advised me which coal suited me best, I then ordered through the website on Monday and it was delivered to Tramore Wednesday, completely wrapped on a pallet so it didn't wet. Great to burn in my open fire with back boiler and I'd highly recommend the Grade A Ovoids if anyone is wondering too
Excellent company and product
Excellent company and product. Saved £345 by ordering through Wray compared to my local coal yard. Ordered on the Monday and coal was delivered on Wednesday. Great heat, very little ash and coal burns longer than my previous coal that I burner. Highly recommend this company.
Delivered on time and the driver was…
Delivered on time and the driver was very helpfull
Delivery in 3 days even though I…
Delivery in 3 days even though I initialy ordrered from the UK advert by mistake. I burn ovoids all the time but these are exceptional in comparrison to what I have been using, also no doubt the bags are heavier!!! I know as I am the one who fills the shuttles every day, will be dealing with Wrays fuel from now on, also there is a "glitter" within the ovoid and less than half the amount of ash left behind. Highly recomended. AC.
Order arrived on time and was actually…
Order arrived on time and was actually a day early. Communication was excellent from the company as they informed us of the delivery day and when it had been dispatched. The delivery company called 10mins before arrival and put the order where I needed it. Delivery driver was polite and pleasant.
Great quality coal, competitive pricing and excellent service
Ordered a pallet of coal from Wray Group and couldn’t be happier. The product is great quality and the price is competitive in the current market. Customer service was excellent throughout. Highly recommend — don’t hesitate to give these guys a try
Superheat smokeless
Received my order on Thursday contacted in the morning by Lisa wray to say it was being delivered that day driver from cumbria logistics contacted me before he arrived and couldn't have been more helpful I have tried this product and found it very good with very little Ash I hope I will be able to purchase this again
1 tonne Ovoids Grade A to Co Mayo
Went online 22nd March, was in touch with Lisa, price is what it says it is. Placed my order for 1 tonne Grade A ovoids. Coal arrived in Co Mayo on Tuesday 24th, just 2 days. Driver brought the pallet to where I needed it with no issues at all. This is my 2nd time dealing with The Wray Group, buying this time for next winter as prices may well go up and make it worth the trouble, both times I have had no problems.
Great communication
Great communication.
Very professional.
Kept me informed on the progress of my order. Which was great.
Well done. Keep up the great work.
Very efficient service.
Good quality products at a really competitive price, along with first class customer services, what's not to like.
2nd time ordering coal
2nd time ordering coal. Excellent, just like the first time. The coal is for our home burner; it works out cheaper than using the houses heating. It arrived a few days after ordering, and they dropped a message via text giving me an approximate time. The coal itself is excellent quality as well; burn hot for a long time. During cold spells, if the burner is going all day, I will probably go through one 20kg bag every three days.
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