Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Thankyou so much to Kat and Tom for their assistance in helping us get a wheelchair for my husbands grandma at very short notice for our wedding. Tom went above and beyond by dropping it at our venue... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great service and communications. Bought a couple of parts for a friend's wheelchair, parts arrived as agreed and were easily fitted. WoW we're a great find and will definitely use them again should... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

World of wheelchairs are fantastic. A clip thing broke off my mum’s wheelchair and I was advised by another store to buy a new footrest. Not only did WOW call me to check that I had the correct order... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Excellent service of good product and price Delivery let it down was not informed by delivery company they were bringing parcel and it was just left by back gate need to change delivery company th... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di sedie a rotelle

Scritti dall'azienda

At World of Wheelchairs, we specialise in supplying high-quality, reliable wheelchairs at competitive prices across the UK. Whether you’re looking for a lightweight travel chair, a robust self-propelled model, or something in between, our mission is to make mobility more affordable and accessible for everyone. As a trusted online retailer, we pride ourselves on offering a carefully curated range of wheelchairs that deliver both comfort and performance. What really sets us apart is our commitment to customer satisfaction. From fast, tracked delivery to our easy return and swap process, we aim to make the entire experience stress-free. We also understand that choosing the right wheelchair is a personal decision, and we’re here to support you every step of the way. At WOW, we combine excellent service with unbeatable value — so you can move with confidence and peace of mind.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

69 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Delivered the next day

Delivered the next day, fabulous service

8 maggio 2025
Logo di World of Wheelchairs

Risposta di World of Wheelchairs

Next-day delivery is always a nice bonus! Thanks for letting us know it all arrived quickly and your kind review

Valutata 5 stelle su 5

Very light weight and monoeuverable

Very light weight and monoeuverable. Easy to lift out a d in car boot. Looks stylish, comfortable to sit in and I thought good value for money. All in all very pleased with purchase.

14 maggio 2025
Logo di World of Wheelchairs

Risposta di World of Wheelchairs

Thanks for the great review — really glad to hear you're happy with how lightweight and practical it is. Sounds like it’s ticking all the right boxes for you, which is exactly what we hope for.

Just reach out if you need any support.

Tom

Valutata 5 stelle su 5

Great communication and customer…

Great communication and customer service is 10/10

6 maggio 2025
Logo di World of Wheelchairs

Risposta di World of Wheelchairs

Hi there,

I'm really glad the communication and service stood out. We’ll pass that on to the team and keep it up.

Valutata 5 stelle su 5

Good communication, helpful customer service. Delivered in good time.

The company has a physical outlet and I messaged them asking if they would let me try out the wheelchair before purchase, they were happy to oblige and just needed to know the seat size so that they could get one out for me. Unfortunately I wasn't able to take them up on their offer because I couldn't get to the store in a timely manner and wanted the wheelchair as soon as possible. So I ordered online.

My wheelchair arrived quicker than I expected and I received good communication from both the company and the courier during the process.

The chair arrived in a big box, assembled apart from the footrests and cushions.

I trialled it in the house first as per the terms and condition of purchasing in case of need to return. Then took it out for it's first ride once I was content that the chair was in a satisfactory condition.

One month's free insurance can be included with wheelchair purchases (if you add it to your basket). I forgot and the company kindly added it for me when I emailed them post-purchase.

VAT relief is available for disabled customers on checking out their basket, which is easier than claiming it back retrospectively.

I'm very pleased with my purchase and would use the company again.

24 aprile 2025
Logo di World of Wheelchairs

Risposta di World of Wheelchairs

Thanks for such a detailed and thoughtful review.

It’s great to hear that things went smoothly from ordering through to delivery — and we're glad the team could help with the insurance and VAT bits too. Shame you couldn’t make it in to try the chair in person, but we’re really pleased it’s working well for you.

Appreciate you taking the time to share your experience — and we'd be more than happy to help again in future.

All the best,
Tom

Valutata 5 stelle su 5

The wheelchair is is fab and…

The wheelchair is fab we’re so happy with it and communication by email was 10/10

6 maggio 2025
Logo di World of Wheelchairs

Risposta di World of Wheelchairs

Hi Dee,

Thanks so much for the lovely review! We're really glad to hear you're happy with the wheelchair — and that our emails hit the mark too!

If you ever need anything else, just drop us a message.

Valutata 5 stelle su 5

Quality wheelchair easy to use

Quality wheelchair easy to use, fold and lift in to the car. Outdoor wheels make it great for getting outside and round the garden.

22 aprile 2025
Logo di World of Wheelchairs

Risposta di World of Wheelchairs

Hi there Elmer, it's great to hear your wheelchair is ideal and convenient for your needs

Valutata 4 stelle su 5

Happy with my order well worth the money

Happy with my order well worth the money

24 aprile 2025
Logo di World of Wheelchairs

Risposta di World of Wheelchairs

Hi there,

Thanks for the kind words! We’re glad to hear you’re happy with your order and felt it was good value.

If there’s anything we could’ve done to make it a full 5-star experience, we’re always open to feedback.

All the best,
Tom
The WOW Team

Valutata 5 stelle su 5

G-Explorer

Ordered a wheelchair and had delivery the next day. Customer service was above and beyond. I would not hesitate to use World of Wheelchairs again.

1 maggio 2025
Non scritta su invito
Logo di World of Wheelchairs

Risposta di World of Wheelchairs

Hi Jan,

Thanks so much for the lovely review! We’re delighted to hear the G-Explorer arrived so quickly and that you found our customer service went above and beyond.

We’d be more than happy to help again anytime.

Tom :)

Valutata 5 stelle su 5

Tive Star Service.

We were delighted with the service and quick delivery. We were also eligible it turns out to not pay VAT because of my husband’s age and disability, and World of Wheels informed us and deducted it from our bill. I wouldn’t’ hesitate to recommend this company and I think they are well worth the 5 stars awarded.

14 aprile 2025
Logo di World of Wheelchairs

Risposta di World of Wheelchairs

What a lovely review — thank you! We're so glad everything went smoothly and that we could help you with the VAT relief; it's always nice when we can make things a little easier for our customers.

Delighted you were happy with the service and delivery — and your kind words and recommendation really do mean a lot to us.

Valutata 5 stelle su 5

Very efficient service with good…

Very efficient service with good information given about the delivery, l had borrowed the wheelchair at a National Trust property and found it very comfortable in the gardens and decided to buy one .Yours was the best price ,l hadn't expected it to come as quickly as it did ,but l was very impressed with the efficient service Thank you

14 aprile 2025
Logo di World of Wheelchairs

Risposta di World of Wheelchairs

Thanks so much for the kind words! We love hearing how you discovered the chair at a National Trust property — even better to know it worked so well you decided to get one for yourself.

We’re really pleased the delivery was quicker than expected and that the price and service hit the mark.

Valutata 3 stelle su 5

Would prefer chair to be lighter and…

Would prefer chair to be lighter and prefer fixed foot rests built into frame

18 aprile 2025
Logo di World of Wheelchairs

Risposta di World of Wheelchairs

Thanks for your feedback — we really appreciate you taking the time to share your thoughts.

We understand that weight and footrest style can make a big difference, and we’re always reviewing our range to offer options that suit a variety of needs.

If you'd like help finding a lighter chair with fixed footrests, feel free to get in touch — we'd be happy to advise.

Valutata 5 stelle su 5

Efficient website

Efficient website. Flexible payment choices. Good uncomplicated and prompt delivery.

17 aprile 2025
Logo di World of Wheelchairs

Risposta di World of Wheelchairs

Hi there Dave,

Thanks for the great feedback! We're glad you found the website easy to use and the payment options convenient. Always nice to hear delivery was prompt and hassle-free too.

All the best,
Tom

Valutata 5 stelle su 5

FANTASTIC SERVICE.

FANTASTIC SERVICE.
big thankyou to Roy for a fabulous service. Super helpful. Easy to deal with. No Hassle. Delighted with our purchase.

14 aprile 2025
Logo di World of Wheelchairs

Risposta di World of Wheelchairs

Hi Rob,

Thanks so much for the glowing review! We’ll be sure to pass your thanks on to Roy — he’ll be chuffed to hear he made such a positive impression.

Great to know everything went smoothly and that you’re happy with your purchase. If you need anything else, we’re always here to help.

Cheers,
Tom

Valutata 4 stelle su 5

Excellent product and service let down by poor delivery

Excellent service of good product and price

Delivery let it down was not informed by delivery company they were bringing parcel and it was just left by back gate need to change delivery company then five stars

25 marzo 2025
Logo di World of Wheelchairs

Risposta di World of Wheelchairs

Thank you for the kind words about our product and service — we’re really pleased to hear you were happy with both.

We're sorry to hear the delivery experience let things down. That’s certainly not the level of service we aim for, and we've already raised this with the courier to help prevent it happening again.

We really appreciate the feedback — it helps us improve every step of the way.

Valutata 5 stelle su 5
Logo di World of Wheelchairs

Risposta di World of Wheelchairs

Hi Amie,

Thanks for the lovely review! We’re so glad to hear you’re happy with everything.

If you ever need anything else, we’re just a message away.

Thanks,
Tom

Valutata 4 stelle su 5

pretty pretty good

Very good price. Quick delivery.
One point of improvement: after acknowledgement of my order I didn't receive the promised communication from the courier about the delivery time/date/tracking number. Luckily someone was at home when the item arrived.

4 aprile 2025
Logo di World of Wheelchairs

Risposta di World of Wheelchairs

Hi Freddy,

Thanks for the great feedback — really pleased to hear you were happy with the price and how quickly everything arrived.

Sorry the courier didn’t provide the usual tracking info. We know how useful that is, and it’s something we’ve already taken steps to improve with new tracking systems now in place.

Glad the delivery still went smoothly in the end, and thanks again for sharing your experience.

All the best,
Tom

Valutata 4 stelle su 5
Logo di World of Wheelchairs

Risposta di World of Wheelchairs

Hi Caroline,

Thanks for your review! Great to hear the ordering process was nice and easy.

If there’s anything we could’ve done to make it a full 5-star experience, feel free to let us know — we’re always looking to improve.

Valutata 5 stelle su 5

Great price and excellent service

Great price and excellent service. Wheelchair well packaged and delivered quicker than expected. I would definitely use them again.

26 marzo 2025
Logo di World of Wheelchairs

Risposta di World of Wheelchairs

Hi there,

Thanks so much for the lovely feedback! We're really glad you were happy with the price, service, and speedy delivery.

Great to hear you'd use us again — we’d be more than happy to help anytime

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più