WoodUpp - USA Recensioni 

405
TrustScore 4.5 su 5

4,4

Hickory Street 391, 27030 Mount Airy, North Carolina, US


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Valutata 5 stelle su 5

I mean the package showed up a little beat up, but the panels were fine. You guys should add to your instructions, that if you have to use a jigsaw to cut out holes for outlets, that one should painte... Leggi di più

Valutata 5 stelle su 5

Due to contractor delays, our major room renovation isn't at the point where our WoodUpp panels can be installed. But, everyone I spoke with at customer service was very friendly, knowledgeable and s... Leggi di più

Valutata 5 stelle su 5

The Embrace room dividers are EXACTLY what I wanted for my office/craft room. Still let’s light permeate through the hallway but give me a sense of separation. PERFECTION

Valutata 4 stelle su 5

Overall, I’m happy with the product. My only complaint is the packaging. Several pieces arrived damaged. The company did replace the first two I reported, and their customer service was excellent, but... Leggi di più


Dettagli dell'azienda

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Informazioni su WoodUpp - USA

Scritti dall'azienda

At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.

We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.

We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.

Designed to Make People Feel Good

Scritti dall'azienda

At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.

Informazioni di contatto

  • Hickory Street 391, 27030, Mount Airy, North Carolina, Stati Uniti

  • 336 755 2268

4,4

Eccellente

TrustScore 4.5 su 5

405 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,4

Tutte le recensioni

(405)

1559 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great product and excellent service

I ordered three boxes of the oak with dark backing and they arrived on time and are beautifully made.

19 febbraio 2026
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Risposta di WoodUpp - USA

Thank you so much for your awesome review!
We are happy to hear that our customers have had a great experience with our company.
Thank you again,
The WoodUpp Team

Valutata 5 stelle su 5

Adds great character to a room - weird optical illusion though

We ordered the Akutiles for a large office wall to help buffer sound. The product arrived securely packaged and without any damage to the items.

As we currently have the Akupanels installed in another office, we wanted to see if we liked tiles over panels. The tiles are more versatile for directional pattern placement and such, but panels are much easier to install.

I have to mention something weird... an optical illusion occurs. While we love the look of the panels and tiles, they can mess with your eyes a bit. It's hard to explain, but we discovered if you put something on the paneled/tiled wall (picture or tv -using their mounting hardware) it diverts the eye and reduces this weird optical illusion. It probably wouldn't be as noticeable on a small wall (guessing). Our walls 10ft high and 18-24ft long.

The videos sent from the co-founder and from Tara are a nice touch and because of this follow-up on my order, I am giving you 5 Stars. I will order from you again.

9 marzo 2026
Non scritta su invito
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Risposta di WoodUpp - USA

Thank you so much for your 5 star review!
We love to hear that our customers will be repeat customers. I will definitely pass along your feedback.
Thank you again,
The WoodUpp Team

Valutata 5 stelle su 5

We love this product

We love this product! We first installed this in our own home and now sell it in our kitchen and bath store. Ordering is easy. Great customer service with great communication whether it's email, chat or phone. Now I need this on the outside! Excited about the new product. Don't hesitate!

18 febbraio 2026
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Risposta di WoodUpp - USA

Thank you so much for your kind review!
We love to hear back from our customers on how great our customer service team is. You should definitely reach out to us on our outdoor Aluwood products. We are excited about them!
Thank you again,
The WoodUpp Team

Valutata 2 stelle su 5

Poor quality laminate product

The quality of the product was horrible. I wasn't expecting the best, but the laminate they use makes it nearly impossible to cut clean edges, or otherwise sand the edges to appear clean after being cut properly.

17 febbraio 2026
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Risposta di WoodUpp - USA

Thank you for your review. I'm sorry to hear that you were dissatisfied with our products. The akupanel you ordered was wood veneer and not laminate but should have been able to cut a clean edge with sharp circular saw. We are here to help so please reach out to our customer service and we can help.
Thank you again,
The WoodUpp Team

Valutata 3 stelle su 5

The end result is beautiful, but it was a slightly bumpy road

The end result is beautiful, but there were bumps along the way. Ordering 7 panels (consisting of 14 separate panels), a large TV mount and a cable cover was easy enough. WoodUpp reached out to let me know that the cable cover was backordered and asked if I wanted to cancel. I asked that they ship everything else and the covers when available. Not a big deal at all. I also asked when they think they will ship and was told about a week.

After a week came and went with no update, I inquired on the status. Another week passed and I received no response. At the two week point, I received shipment notification for the panels and mount with tracking, so I made plans to install the day after delivery. Each box had a tracking number, but only the master tracking number showed travel progress. When FedEx arrived, they only had the TV mount.

I reached out again stating that I never received a response to my previous inquiry, and only received the mount, despite having tracking info for the panels as well. WoodUpp finally responded and said the panels weren't ready to ship yet, despite having tracking info. I was offered a discount, which was very nice. They finally shipped that day and were delivered promptly.

Unfortunately 4 of the 14 panels were damaged. There was no packing material to protect the finish. One had a gouge where wood was scraped off. One panel had a smashed slat on the end. Two others were scuffed to the point where I needed to use wood touch up crayons. One panel was cut crooked and I had to trim felt for it to align with other panels. I reached back out and they offered an additional small discount for 2 of the 4 damaged panels. No apology. I appreciate the discount, but an apology would have been nice. Also, their customer service is appears to be AI driven, which made it seem pretty impersonal. Your results may vary.

11 marzo 2026
Non scritta su invito
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Risposta di WoodUpp - USA

Thank you for your review,
We apologize that you didn't have a good experience with our company. Occasionally we have to produce the panels and we don't have them ready to ship but we do state on website that shipping times are 5 to 10 business days and they do ship from North Carolina. Our customer service is AI when its not during office hours but we have a live team here Monday through Friday for all calls and emails. We try to make sure our customers are always satisfied so again please accept our apologies.
Thank you again ,
The WoodUpp Team

Valutata 2 stelle su 5

I think the product looks awesome but…

I think the product looks awesome but is put together very poorly. I probably will not be using this again.

12 febbraio 2026
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Risposta di WoodUpp - USA

Thank you for your review ,
We pride ourselves on the quality of our products. Please reach out to us on hello@woodupp.com on any issues that you had . We stand behind our products and will make sure our customers are satisfied
Thank you again,
The WoddUpp Team

Valutata 4 stelle su 5

I really like the quality of these…

I really like the quality of these panels. I looked at a few before settling on Akupanel. I’m semi-handy and the panels are pretty forgiving for installation. We love the look once they were installed. I wish the communication would have been a little better after the order was placed. Otherwise I would’ve given a 5 star.

11 febbraio 2026
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Risposta di WoodUpp - USA

Thank you for your review.
We try to keep in close communication with our customers but you can always reach us at hello@woodupp.com with any issues.
Thank you again,
The WoodUpp Team

Valutata 5 stelle su 5

Easy installation

Easy installation, beautiful feature wall, improve the sound quality in our home!

16 febbraio 2026
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Risposta di WoodUpp - USA

Thank you for your wonderful review! We love to hear awesome feedback from our customers!
Thank you again ,
The WoodUpp Team

Valutata 5 stelle su 5

Love the product

Love the product. So many colors to pick from. The Create products work perfectly with the akupanels. Definitely helps with noise. Fast ship and responsiveness from customer service was outstanding. We were able to install ourselves without paying a professional. The results are stunning.

9 febbraio 2026
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Risposta di WoodUpp - USA

Thank you so much for your awesome review! We love to hear from our customers on how they handled the install themselves and that shipping and customer service were great!
Thank you again,
The WoodUpp Team

Valutata 4 stelle su 5

Great "do-it-yourself" project for 2 people

The panels are easy to configure and install. I like the seamless look and felted backing that helps with acoustics. Had a little trouble with the coat knobs. While a few screwed in easily, most did not so we had to use tools to make them work. Now that my wall is done, I love it.

9 febbraio 2026
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Risposta di WoodUpp - USA

Thank you for your review!
I will definitely will pass along the feedback from the coat knobs but am so happy that you love the finished look.
Thank you again,
The WoodUpp Team

Valutata 5 stelle su 5

STUNNING addition to our reception area!

Options are fantastic. Gave us a fantastic option for an accent wall in our office and we even added the panels on our front desk for a beautiful matching look! We have so many people that ask about it and we send everyone your way!

11 febbraio 2026
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Risposta di WoodUpp - USA

Thank you for your awesome review!! We are so glad your accent wall and desk turned out. Our customers referring us is the greatest compliment!
Thank you again,
The WoodUpp Team

Valutata 5 stelle su 5

Love the way it looks

Love the way it looks! Only issue was there was no instructions and no way to get them online . Took a little problem solving but we figured it out.

9 febbraio 2026
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Risposta di WoodUpp - USA

Thank you for your review! We do have installation videos posted on our website but you can always reach out to our customer service team . We are happy to help.
Thank you again,
The WoodUpp Team

Valutata 5 stelle su 5

Fantastic product!

Fantastic product!

4 febbraio 2026
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Risposta di WoodUpp - USA

Thank you for your awesome review!
We love to hear great things from our customers!
Thank you again,
The WoodUpp Team

Valutata 5 stelle su 5

Love the look of the product

Love the look of the product. I started with a small area and have decided to do the whole wall.

Installation was fairly easy.

I had a small problem with a couple of the panels, but the customer support resolved quickly and replaced the panels.

6 febbraio 2026
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Risposta di WoodUpp - USA

Thank you for your kind review!
We love to hear that installation was easy and our customer service team was helpful!
Thank you again,
The WoodUpp Team

Valutata 5 stelle su 5

Completely Transformed my studio!

Completely Transformed my studio!
Finished the project in one afternoon. Free advice: get a buddy to help, and a good circular saw with clamps. It’s been a month but the room still has that fresh cut wood aroma!

3 febbraio 2026
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Risposta di WoodUpp - USA

Thank you for your awesome review!
We loved that our products completely transformed your studio!
Thank you again,
The WoodUpp Team

Valutata 5 stelle su 5

Love the product and accessories

Love the product and accessories. A fun product to play with! Easy to install!!

**Website needs to be more user-friendly.
**WoodUpp needs to improve packaging of shipped items..... too often a much smaller box could be used to ship product; a lot of wasted space and cardboard.

28 gennaio 2026
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Risposta di WoodUpp - USA

Thank you for your review!
I will pass along your feedback. We are happy to hear that you loved the product and it was easy to install.
Thanks again,
The WoodUpp Team

Valutata 5 stelle su 5

Best customer service ever.

Best customer service ever.
Best company.
Best product.
Best quality.
Best options.

3 febbraio 2026
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Risposta di WoodUpp - USA

Thank you for your wonderful review!
We love to hear how awesome our
customer service
products
quality
and options are!!
Thank you again,
The WoodUpp Team

Valutata 5 stelle su 5

Reliable and beautiful product

Reliable and beautiful product. Elevated my coat closet with sturdy, sharp finishes. Highly recommend!

3 febbraio 2026
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Risposta di WoodUpp - USA

Thank you for your kind review!
We are so thrilled to hear that you would recommend us! Greatest compliment.
Thank you again,
The WoodUpp Team

Valutata 5 stelle su 5

These panels are easy to install and…

These panels are easy to install and look absolutely beautiful. I used the smaller panel square panels and installed them in less than a day, including trimming. They are very easy to work with. My installation also included a 65” TV and using the large TV kit was easy and is very clean. The cable covers were out of stock, so I bought a 1/2” black mesh cord protector from Amazon for $8 to hide the cables. It’s easy to cut to size and fits into slots between the wood slats. Worked perfectly.

The panels have changed how the room looks and feels. Super happy!

5 marzo 2026
Non scritta su invito
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Risposta di WoodUpp - USA

Thank you for your 5 star review!!
It is awesome to hear that our customers are super happy with our panels and the outcome of their projects.
Thank you again,
The WoodUpp Team

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