Exceptional quality. Outstanding service. They have thought of everything with regards to accessories. We cut down and fitted ourselves and it couldn’t haven gone smoother. Lights look amazing too. Th... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Exceptional quality. Outstanding service. They have thought of everything with regards to accessories. We cut down and fitted ourselves and it couldn’t haven gone smoother. Lights look amazing too. Th... Leggi di più
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WoodUpp offers excellent products. They may not be the cheapest option on the market, but the quality is something you can both see and feel. The materials are well made, the finish is superb, and the... Leggi di più
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Arrived damaged still no replacement been sent avoid. Still nonone has been intouch after the reply on here please can a replacement be sent asap its been over a montg
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Good quality product, ordered after receiving a sample. Not yet put on the wall. Easy to order online. Well packaged, arrived on time. The panels are heavy so beware when lifting them.
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Oakwood Hill Industrial Estate, IG10 3TZ, Loughton, England, Regno Unito
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Great product easy to install, we mounted a tv cutting a channel in the felt to hide horizontal cables and ordered the cable tidy for vertical ones, used a mounting clip from Amazon to position a virgin media tv box above the tv, very pleased with end result! Arrived very quickly.

Risposta di WoodUpp - United Kingdom
Had some trouble with the post but Gregg was brilliant and sent the order again through a different courier.

Risposta di WoodUpp - United Kingdom
The quality of the panels is fantastic. Thick backing to dampen sound - big thumbs up. The only reason I'm hesitating giving the full 5-stars is the light strips. I've got a whole bunch of the light strips and although they're really easy to install and get up and running, they've got a habit of 'peeling' out of the panel at the top.

Risposta di WoodUpp - United Kingdom
First class supplier. From ease of ordering to correspondence processing my order and checking in via email to offer support during installation was very reassuring

Risposta di WoodUpp - United Kingdom
The products are amazing and have transformed my space. However, the customer service is incredible.
There was an issue with the delivery driver. He let the panels get wet in his van.
I called Woodupp and they arranged a collection and replacement delivery with a new driver straight away.
Best experience I’ve ever had.

Risposta di WoodUpp - United Kingdom
Awful return policy with no flexibility, if some of the parts you order can’t be fitted by the time you finish the project the company won’t accept them back, even if they are unused and unopened
I ordered something over the holiday season around November for personal reasons we started the project only after the Christmas break , we had unopened goods which are still being sold on the website and we requested the company consideration given its still sold on their website and the timeline circumstances. All we got is “computer says no” you are out of your return window, although we tried a couple of times to explain.
Really bad customer serviced

Risposta di WoodUpp - United Kingdom
I didn’t get my samples that I ordered so I won’t recommend ordering from here

Risposta di WoodUpp - United Kingdom
Product is a good quality and looks great on the wall. TV mount is brilliant as it doesn’t stick out like others would. Delivery was quick. So very happy with the purchase.

Risposta di WoodUpp - United Kingdom
Great customer service and fast delivery. The panels were easy to install and look great!

Risposta di WoodUpp - United Kingdom
I found Woodupp to be professional and responsive. Delivery was very quick so don’t order until you need it! There was one item that was wrong and it was rectified immediately. We did use a carpenter to fit it as cutting it neatly would have been tricky for the layman especially the plug sockets holes!
We love the product too it looks fabulous. We were worried how the TV bracket would work but it’s fantastic and looks amazing.

Risposta di WoodUpp - United Kingdom
As I type this, I'm looking at my wall using WoodUpp panels, shelves, hooks and light strip. From the packaging to the ease of installation to the ability to configure and reconfigure -- makes WoodUpp a joy with which to work.
My only complaint is sometimes the things that I want are out-of-stock so patience pays.

Risposta di WoodUpp - United Kingdom
Great products. The best quality, look and feel that we have found. We have been delighted with everything we have ordered from WoodUpp over the years, hence why we have kept going back. It all looks great, now we have everything up and in place.

Risposta di WoodUpp - United Kingdom

Risposta di WoodUpp - United Kingdom
I have bought of these guys a few times now and have consistently had a great experience. Massive mistake recently bought off a competitor and massively regretted it. It was all down to adds and convenience. But still waiting for the product to turn up off the other company and just made me think of woodupp and why the hell I didn’t buy off these when the first few times was flawless! Next time I’ll be back to you without a doubt!

Risposta di WoodUpp - United Kingdom
I like the products that are on the website and the samples that I received lots of information from them but the price is not that competitive with other brands within our retail stores so we may shop around for the best prices as looking to do a 6 meter run i’ve two walls in one room

Risposta di WoodUpp - United Kingdom
From the point I placed my order, every detail was excellent.
I was kept up to date on my order, I even called a couple of times with various requests and the customer service was brilliant.
to finish it all off, the quality of the product is ten out of ten.
I would highly recommend this company and I will be back to purchase more panels and accessories from them.
Charlie Sharpe

Risposta di WoodUpp - United Kingdom
I recently purchased these lovely room transforming English Oak panels for my Boot Room. When I telephoned for help checking the number of panels I would need the team were super helpful. I ordered on the Weds and they were delivered on the Friday. The instructions to help install these were very helpful whether you're going to use glue or nails. I had a query after my installation and once again the service was superb. I wouldn't hesitate recommending this company or their products. Thank you.

Risposta di WoodUpp - United Kingdom
Fast delivery, excellent customer service response, and the panels we purchased are lovely. They are easy to install and work with, and well made with good quality materials.

Risposta di WoodUpp - United Kingdom
I have only orded two free samples for now but the service has been quick, great communication and totally free of charge. Will definitely be ordering a whole wall full and some of the LED lights too.
Nice little touch with 10% off first order, sadly only for 14 days and not sure I will be ordering by then, but will be definitely be ordering!

Risposta di WoodUpp - United Kingdom
Easy ordering, very easy to put up the shelves with good instructions.
Delivery was quick too. I’ve already recommended and will absolutely use again.

Risposta di WoodUpp - United Kingdom
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