Wonderbox USA Recensioni 204

TrustScore 3.5 su 5

3,5

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

We received two Wonderbox Regal (movie tickets plus "snack pack") as gifts and despite the photo on the packaging showing a large bucket of popcorn, when we got to the theater, we were told the "snack... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Purchased an amazing gift for my husband who has always dreamed off doing a parachute jump (I would be too scared myself but he has always had a great sense of adventure). You should have seen his fac... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had a great experience with wonderbox. It’s such a cool idea for a gift, my company gifted us amc and customer service helped me do an exchange since no amc locations are near me. I love the easy ex... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was skeptical with Wonderbox at first since it seemed as though I was jumping through various hoops and never quite landing on what I needed. However, I was able to contact customer service and work... Leggi di più


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

204 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 83% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 2 stelle su 5

Neat idea

Neat idea , however there needs to be cheaper options and more restaurants to go to in more areas. Also maybe cinemark theaters would be nice .

1 giugno 2025
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Risposta di Wonderbox USA

Thank you for your feedback. We're glad you like the idea and appreciate your suggestions. We're continuously working on expanding our selection and making experiences available in more areas.

Valutata 3 stelle su 5

Gift boxes

Should provide the option for a gift box for dinner vouchers

19 maggio 2025
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Risposta di Wonderbox USA

Thank you for your feedback. We're continually expanding our range of experiences and are excited to be launching new gastronomic experiences this upcoming summer. We appreciate your suggestion and are always looking for ways to enhance the gifting experience.

Valutata 5 stelle su 5

I had a really good time!!

I had a really good time, I was able to relax and everything was taken care of for me. I recommend This company because they are handling things perfectly and they know what they are doing!

14 settembre 2024
Non scritta su invito
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Risposta di Wonderbox USA

Thanks for sharing your experience! We’re so glad you could relax and everything went smoothly. Your recommendation means a lot to us!

Valutata 4 stelle su 5

Good website

Good website. No issues.

3 maggio 2025
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Risposta di Wonderbox USA

We’re happy to hear everything went smoothly. Enjoy your Wonderbox experience!

Valutata 5 stelle su 5

I appreciate the prompt response time…

I appreciate the prompt response time and very helpful representative. Thank you Bloom!

30 aprile 2025
Non scritta su invito
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Risposta di Wonderbox USA

Thank you for your feedback! We're glad to hear you had a great experience with our team!

Valutata 1 stelle su 5

they would not accept my tickets

they would not accept my tickets, they were unfamiliar with the 3rd party seller of the tickets

18 aprile 2025
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Risposta di Wonderbox USA

Thank you for your feedback.
We’d like to clarify that the tickets were not properly booked through the required process. As explained in the redemption instructions, you must first contact us to schedule your activity before attending. Since this step was not completed, the location was unable to recognize or accept your tickets.
We’re happy to assist with any future bookings when the correct procedure is followed.

Valutata 1 stelle su 5

The website was not allowing me to…

The website was not allowing me to choose the Broadway tickets I wanted. The customer service number is only open for 3 hours. Can’t get complete answers on how to choose and use my experience. Very frustrating.

15 aprile 2025
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Risposta di Wonderbox USA

Thank you for your feedback. We’re sorry to hear you had trouble selecting your Broadway tickets. Our team is here to help, and while our phone support has limited hours, you can always reach us by email for further assistance.

Valutata 5 stelle su 5

Lifesaver

I couldn't find my tickets in my email and was starting to panic. Customer service was able to look for them with my email address and resent the tickets. I am extremely grateful!

4 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Easy to Use, Flexible, Stress Free

Honestly had a great time; I was gifted 2 Regal tickets and a snackpack a little while back. This was fully a new concept to me. All I had to do is create an account, and register the gift, then I got my QR codes for each ticket and snack pack. I forgot, to book my seat online in advance, but when I arrived to the theatre that wasn't a problem, they just scanned the QR code, I picked my movie and got my snack pack, which btw the snack pack was REALLY nice. i was surprised. Wish I could add a picture here

1 febbraio 2025
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Risposta di Wonderbox USA

Thanks so much for your review! We’re happy to hear that everything went smoothly and that you enjoyed the experience.
We appreciate you taking the time to share your feedback.

Valutata 5 stelle su 5

Good expérience with Wonderbox

Appointment scheduled 1 hour in advance for a tasting and presentation of a gourmet gift box. Very friendly welcome. Very professional explanation, relaxed atmosphere. We are very satisfied with this experience.

10 gennaio 2025
Non scritta su invito
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Risposta di Wonderbox USA

Thank you for your review. We’re pleased to hear the experience met your expectations and that you enjoyed the service and atmosphere.

Valutata 5 stelle su 5

Great deal

Very good experience. Fast and convenient, many choices. I recommend

1 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Buyer Beware!

Beware! This company is a scam. They say they're having an internet issue but going on day 4 of not being able to use my box at all. Do not buy! Their customer service always says it's closed so you can't actually talk to anyone and it takes them forever to reply to emails. If I could give 0 stars I would.

8 febbraio 2025
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Risposta di Wonderbox USA

We apologize for the inconvenience you experienced. We responded to your inquiry on the following business day and want to reassure you that the issue has now been resolved. Your tickets are available in your account. If you need any further assistance, please feel free to reach out to us.

Valutata 1 stelle su 5

Every single time i try to redeem my…

Every single time i try to redeem my voucher code it give me an error code and says “try again later” but proceeds to still send the error code. I even exchanged it for another voucher and im still facing the same problem.

11 febbraio 2025
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Risposta di Wonderbox USA

We apologize for the inconvenience. We have updated you on the ticket issue, and they are now accessible. If you need any further assistance, please feel free to reach out to us.

Valutata 1 stelle su 5

It's definitely a scam

It's definitely a scam. I got AMC tickets and they won't work. Every time I go through the steps, it gives me a red error and won't process. There is no customer service number at all. Very scummy and this site should be investigated.

10 febbraio 2025
Non scritta su invito
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Risposta di Wonderbox USA

We understand your frustration and appreciate your patience. The issue with your tickets has been resolved, and we have responded to all your emails to reassure you. If you need any further assistance, please don’t hesitate to reach out to us at customerservice@wonderbox.com

Valutata 1 stelle su 5
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Risposta di Wonderbox USA

We apologize for the inconvenience. The issue has now been resolved, and your tickets are accessible in your account. Please let us know if you need any further assistance!

Valutata 1 stelle su 5

Movie theatre

It was very difficult to purchase, and after I got the voucher, I could not get my tickets. and I Still could not get it. Very frustrating.

6 febbraio 2025
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Risposta di Wonderbox USA

We apologize for any difficulty you experienced during the purchase process. Upon reviewing our records, we did not find any prior communication regarding this issue. However, we are pleased to inform you that the matter has now been resolved, and your tickets are accessible. Should you require any further assistance, please do not hesitate to contact us.

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