WishescaterersRecensioni 

Reiss made several false promises to me before my wedding, assuring me not to stress and that everything would be fine on the day. Unfortunately, the food was a complete disaster—overcooked and disappointing. My entire family complained, including relatives who traveled long distances, even from Scotland. For the amount I paid, it’s unacceptable for a catering company to act as though they’re professional when they clearly are not. That was my hard-earned money wasted.

I’m currently in dispute with my bank, as I’ve received no support, compensation, or proper explanation. The only excuse I was given was that the head chef passed away on the wedding day, and an inexperienced replacement was brought in. While I sympathize with the situation, this is highly unprofessional. You only get one wedding day in your life, and mistakes of this scale are unforgivable. Companies that operate like this should not exist.

We paid a £500 refundable deposit for a tasting with Wishes Catering, after being told clearly in writing that the refund depended on whether we chose to move forward or not. After the tasting, we thanked them and later let them know we’d decided not to go ahead. At that point, they refused to return the deposit, suddenly adding a condition that we had to say we didn’t like the food immediately — something that was never mentioned before.

We ended up having to raise the issue with our bank, who looked into the case and agreed that we’d been misled. The money was refunded.

This whole experience caused us a lot of stress at an already busy time, and we felt really let down. We’re sharing this so others know to be careful and get everything in writing.

I had a first initial call with a representative of the company and it was a distasteful conversation. The person was rude and did not sound welcoming at all. On top of the poor manners, their quotes are extortionate and unreasonable. You cannot be charging such prices when we’re not provided with good service. I also didn’t like the fact that the person took the conversation negatively when negotiating was mentioned. I would definitely not recommend to any brides and grooms out there - save your time, money and mental health, stay blessed!

Excellent Service, excellent everything, great communication.