Fatima at the help desk was wonderful to converse with. Knowledgeable and willing to go above and beyond for your customers. Ordering, Shipping and installation was fast and easy. Will recommend to a... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I just received my wiper blades in the mail, which by the way arrived in 3 days which was 1 full day earlier than originally scheduled, and the installation was so easy. The rear window wiper was a l... Leggi di più
During the wiper instillation process I broke a needed part. I left a phone message asking if the broken part could be replaced. The next business day I received an email from an actual person askin... Leggi di più
Wow I feel like such a doofus I bought the wrong wiper blades ... thanks for responding so quickly I didn’t even know there was a thing called just a “cherokee” as opposed to a grand Cherokee 🤦🏼♀️... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We make it easy for you to Drive Clear with fresh wiper blades on your vehicle every 12-18 months. - Great brand wipers - Great pricing - Easy to find the exact wipers for your vehicle - Step-by-step instructions for your vehicle with videos - Guaranteed to work on your car or you money back
Informazioni di contatto
2050 E 5th St, 27101, Winston-salem, Stati Uniti
- 888-880-8031
- info@wiperbladesusa.com
- wiperbladesusa.com
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Customer Service you can count on.
Fatima at the help desk was wonderful to converse with. Knowledgeable and willing to go above and beyond for your customers. Ordering, Shipping and installation was fast and easy. Will recommend to all
I just received my wiper blades in the…
I just received my wiper blades in the mail, which by the way arrived in 3 days which was 1 full day earlier than originally scheduled, and the installation was so easy. The rear window wiper was a little more difficult to install due to a slight design difference between the original Lexus rear window wiper blade, but once I put a little extra pressure on it, it just snapped into place. The two front blades slipped into place in less than 2 minutes. Each time I replace the wiper blades, I will be purchasing from this place.
The wiper blades were shipped in a…
The wiper blades were shipped in a reasonable time. The installation was easy with the instructions provided. I did reach out to customer service with a couple of questions. The person that assisted me, Fatimah, did an excellent job answering my questions and following up to make sure I was satisfied. Highly recommend
I rescinded my previous review of…
I rescinded my previous review of WiperBladesUSA.com. I stated that I sent them 3 emails and never received a response. However, I used the form on their Contact Us webpage to send the emails. I was notified by Christopher from WiperbladesUSA.com that that form is used solely for non-time sensitive matters and is not regularly monitored. Christopher called me within an hour and sent me an email after posting the negative response about the email confusion. I sent him an email describing my issue and he replied back the next day (on a Saturday) to explain to me that UPS damaged one the of boxes in my delivery and it is now being resent via USPS. I did receive a notification from the USPS about the shipment. Given all of this, I must give WiperBladesUSA.com an A for customer service. If I have a criticism at all it would be that they explain more clearly on the Contact Us webpage what the form should be used for. It does say the best way to contact them is via the email address listing on the Contact Us webpage but it isn't, at least to me, intuitively obvious that the form doesn't send the message to that email address.
I had a hard time installing the wipers…
I had a hard time installing the wipers recommended by WiperBladesUSA. I assumed it was their fault and sent an angry email, accusing them of sending the wrong blades. I got a nice response immediately, asking questions and giving advice, incuding a video. To my astonishment, the video was easy and I got them installed! I apologized for my initial crabby email and they were really gracious.
I've never posted a business review but my recent wiper experience has promopted me to get off my proverbial lazy butt and give kudos to a great job! I am very impressed with their customer service staff and will recommend them to my friends and family!
Outstanding Service
Ordering was easy. Delivery time was quick and the instructions that came with the wipers are the best instructions I've ever received with anything I've purchased. And I've had to build a lot of stuff! Lol. Despite the awesome instructions, I still managed to screw something up. It was entirely my fault, and I reached out to customer service to order a new replacement wiper, admitting that this was my mistake, and within 20 minutes of sending the customer service email, I received a response back that a new one was on the way - on the house! Amazing support and service! So happy with my experience.
Terrific Customer Service
I ordered wiper blades from the site, but the ones it recommended for my car didn't fit. I was initially annoyed, but had an excellent customer service experience where Arieanna and Fatimah helped to get me blades that would fit at no additional charge- and I didn't even have to send back the old blades! The customer service experience really turned my opinion around and I will order from them again in the future.
great customer service
great customer service. I made a mistake and they fixed it with a great attitude.
Awesome service
Awesome service. Sending me adapters for my wiper blades.
I appreciate the top notch customer…
I appreciate the top notch customer service. My part damaged in shipping will be replaced free of charge!
Excellent customer service
Excellent customer service. When changing my rear blade,I noticed it was a bit shorter than the original one. I reached out to WiperBladesUSA and I had no trouble getting a swift solution to my dilemma. The representative was very helpful. I would definitely be buying again from this company in the future.
Comprehensive website with many options…
Comprehensive website with many options for wiper blades. Great prices too. I had an issue regarding the rear wiper blade for my car, and they remedied the situation in a timely and professional manner. Highly recommend them!!
Wasn't quite sure what to expect by…
Wasn't quite sure what to expect by using their online help desk but turned out really quick very helpful. Great company when they have humans answering! Couldn't ask for better!
fatimah was great addressing my problem…
fatimah was great addressing my problem and helped me fix it
I purchased wiper blades Excellent Customer Service & Support!from…
I purchased wiper blades from [WiperBladesUSA but wasn’t sure how to install them. I reached out via email, and their customer service was fantastic! They responded quickly with clear, step-by-step instructions, making the process so easy. I really appreciate their helpfulness and great support—highly recommend shopping with them!
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