I just started playing & within minutes I was up to $145, while waiting for approval of verification, for some reason this always happens to me, that I play while waiting & always end up loosing all t... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I just started playing & within minutes I was up to $145, while waiting for approval of verification, for some reason this always happens to me, that I play while waiting & always end up loosing all t... Leggi di più
L'azienda ha risposto
The platform is welcoming and easy to navigate. Since joining a few days ago it had worked well with the exception of a few hours yesterday (4/16). Games kept timing out and freezing. At one point I h... Leggi di più
L'azienda ha risposto
I see others saying they have issues with the verification process. I have to say that being stalled for verification while waiting to redeem a larger amount is an absolute breach of ethical business... Leggi di più
L'azienda ha risposto
It takes for ever for them to verify your account, request for redemption, accept actual redemption and deposit winnings..... Now I have the issue of it not accepting my location so it won't let me de... Leggi di più
L'azienda ha risposto
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I have been trying to get verified for three days now. They keep requesting additional documentation. For example - They want a tax bill within the last three months… where I live, taxes are billed ANNUALLY. My last tax bill was in November. I sent it anyway. I do not have anything to cash out, so I am not sure what the issue is. My driver’s license and bank statement both have the same address, which is my current address, and matches the utility bill that I submitted, and I am assuming was rejected. They didnt give me a reason, just asked for additional documentation. I am verified on 20+ other sites, and havent had an issue like this. This is the last bit of documentation I am submitting. If they do not accept it, then I won’t play on their site. There are plenty of others.
Website needs to work on their redemptions, been over a week and I am still waiting for verification
Their own terms and conditions do not list Indiana as a restricted state. They allowed me to purchase packages knowing I am in Indiana. Then upon verification time they tell me that I can only use gold coins since I am in Indiana. They refuse to refund me even though their T&C don’t list Indiana as restricted. None of the other Zula sister sites restrict Indiana. Poor customer service and bad policies. Don’t trust them.
I see others saying they have issues with the verification process. I have to say that being stalled for verification while waiting to redeem a larger amount is an absolute breach of ethical business practices, and I hope that is not what is truly happening on this platform. All I can speak about is my experience. I deposited, sent in for verification, won (a smaller amount), was verified (with proof of residence change), and requested redemption, all in 2 days. To me, that is impressive.
I can't give 5 stars because some items are undone. At this moment, I would recommend them.

Risposta di Winbonanza
It was a great experience I first time I played there I cashed out $170 bucks I could have cashed out $230 but I chose to play it out but the process was very simple cashing out was amazing I still haven't received the funds but I was approved and they have been processed so that is a Time issue but it's not anything to do with winBonanza they are great.. and I will be utilizing their services first time playing cashed out on their money it was a $5 free chip for signing up and I cashed out never spent a dime

Risposta di Winbonanza
Very exciting new up-to-date games that you can win on I did have a problem with the bonus on one of the games but customer service fixed it and within like 10 minutes they had credit in my account $20 so I'm very glad of that I definitely give them five stars

Risposta di Winbonanza
BEWARE, ACCOUNT VERIFICATION IN PROGRESS.
LEGITIMATE SITES VERIFICATIONS ARE INSTANT. THE PROCESS THEY USE IS THE WORST.
It's been over a week and they still haven't verified my account! Iv never had any issues with any other casinos but them!! Wish they would do what they promised!!
Been playing for a few days and honestly I could have won almost every time I played but of course this what it is and me being me I lost it all but overall odds are pretty good so far in my opinion finally cashed out and cashed out a good chunk I like it so far now just wondering how long for the redemption but either way I recommend this site 100 percent

Risposta di Winbonanza
The platform is welcoming and easy to navigate. Since joining a few days ago it had worked well with the exception of a few hours yesterday (4/16). Games kept timing out and freezing. At one point I hit a bonus and the game timed out several times and I had to keep reloading it. Eventually the bonus ended and I had a win of 103 SC which did not get added to my balance. I contacted support and they were communicative and helpful, they even gave me a 20 SC credit while it was looked into. However, they did not find the 103 SC win and it was not credited to my account. Lesson learned, take screenshots when in doubt. I will still continue using it if the games continue to be reliable!

Risposta di Winbonanza
Within 5 hours of my redemption my request was approved and payment is now pushed through to my bank

Risposta di Winbonanza
By far one of if not the best!
Easy fast redemption and top notch customer support
My new favorite

Risposta di Winbonanza
Great site so far! I was lucky with my 5$ sign on bonus!

Risposta di Winbonanza
****UPDATE*** I got my $700 ALREADY!! Quick run down, I opened the account 04/14 & submitted KYC documents...then on 04/15 I spent $9.99 and got my $25 sc welcome bonus and later that night early hours of 04/16 I played & won $299 within the first few bucks then immediately after hit for $500...then at 6a.m. on 04/16 my submitted a redeem request for $700...at 8:52 a.m..on 04/16 my KYC documents was approved ..then by 2 p.m. my redeem request was approved...today 04/17 at 3:47 a.m. my $700 has already hit my account..This site is AMAZING! THANK YOU SO MUCH WIN BONANZA...you have no clue how much I needed this...i hope you continue to do business this way...if you do your site will be #1 in no time! Guys give this site a go...irs all around the best freaking site I've ever played by far!!
Okay so I've been debating on creating a trust pilot account to do reviews for a long time considering I ALWAYS check gambling sites here before I ever put any money on them but what made me finally do it was this site! Win Bonanza! This site is awesome! I've been gambling for years and this site has been the quickest and awesome RTP rates to top it off. I created my account with them Tuesday April 14th,. I submitted my documents for KYC and it says they are receiving a high number of request so give them 3-7 business days to process. Then on Wednesday the 15th I put $9.99 on there which got me $25.00 in SC and I didn't get it below $17.00 before I hit $299 and then shortly after hit for $500!! So I submitted a cash out request for $700 at 6:27 am on April 16th and by 8:57 a.m
My documents had been approved and then by 2 p.m. my redemption request was approved and payment was sent to my bank! I mean the most easiest quickest and honest site . I play all their sister sites and I love them..I once won $3,000 on sportzino on my daily bonus of 0.75 cents and cashed it out and had it within 12 hours in my bank account.. zula.. hits all the dang time.. the other ones I've not had the best of luck but I'm telling you this site for right now just starting out is handling things so well and makes it all around what we look for when we come to these sites... A good time with no bullshit and somewhere we can trust to put our money that isnt full of greed and ran by money hungry bastards.. so thank you win bonanza!!

Risposta di Winbonanza

Risposta di Winbonanza
Edit: woke up and money was in my account.
Sign up was easy, welcome Package was nice. A large variety of providers and games. I went ahead and verified account early and was glad I did. Had problems verifying address had to cheap , sending the same bill in over and over. Support Was right there on it to help. Definitely will play again.
Will come back and give five stars when my money hits the bank.

Risposta di Winbonanza
I just started playing & within minutes I was up to $145, while waiting for approval of verification, for some reason this always happens to me, that I play while waiting & always end up loosing all the money right before getting the approval email. Well in this case, it happened AGAIN! But what made me like this platform so much more than the rest.. I was able to jump right back to $120 minutes later...

Risposta di Winbonanza
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.