Wilson Storage - Knoxfield Recensioni 

The staff are excellent. Helpful and courteous. Liam was very informative about options and did a courtesy call follow up.

I don’t normally give compliments, unless the services provided were above expectations.
With Fiona and Liam, their customer service delivery was always above expectation. They were always looking for ways to be as helpful, and improve our experience with every interaction.

helpful and honest people at knoxfield storage very helpful with getting the unit required there not pushy about getting you to take a unit

I was suggested to go there by my real estate agent. As soon as I walked in the door I was welcomed and every need as far is storage is concerned was addressed by the young man. I think Liam is his name.He is an excellent communicator and very supportive and helpful.

The staff were very helpful and clear with the hire proceedings and usage directions.
Really good people to deal with. Thanks

Great staff, very supportive and friendly couldn’t be more happier
Thank you

Clean and easy access, plus amiable staff.

The emails notifying us of a payment due, long day access times, trolleys available so you don’t have to bring your own, toilets onsite and automated lighting

Very helpful and well priced.
Staff are friendly and easy to deal with.

Very easy procedure, good knowledgeable staff.

Courteous and helpful staff.
Great facilities and easy access to the storage unit with the trolleys provided on site.
Use of the van was provided as part of the service.

Great service & facility.

The staff are so friendly. Like a family business. Fiona & Liam were so kind to show me around and get me and my stuff sorted. The team go the extra mile.

Having to vacate my rented home of 12+ years is daunting to say the least but having not found anywhere affordable to move to in the 60 days notice is highly stressful, I've never been homeless in my life. The manager Fiona and staff at Knoxfield showed genuine compassion and were super helpful. The facility and how it works was easy to negotiate with their help.
The only downside was learning about the 28 days notice required upon departure after I had started moving things in. If I was told about it, it didn't register until I saw the sign when exiting the facility. I would argue that it is extreme and would like to hear how it's justified. If and when I find my next home, it's highly unlikely there would be a 28 day delay in moving in so either I sit in an empty unit while notice is served or I pay for a storage unit that I have vacated. Chances are the unit will get rented in that time so Wilson Storage get 2 rents paid for the 1 unit.
As this is the first time I've used a storage unit, I don't know if 28 days notice is approved standard practice. I guess I should look into it.

Everything was explained well and made easy

Attitude and friendliness of staff. Facility also excellent.

Smooth, trouble free admin and courteous staff,

Liam was friendly, knowledgeable and nothing was too much trouble. Thank you Liam 10/10