Willowhair Recensioni 

181
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

At Willow - they look after you. The people are fun and attentive. They don't make you feel judged or embarrassed about the state of your hair (even when maybe they should!) and they fix the probl... Leggi di più

Valutata 5 stelle su 5

Having thick curly unruly hair, I've never had a style that has retained a smartness or shape as it grows out, but my cut at Willow from Jason has completely changed the way I feel about my hair. Ge... Leggi di più

Valutata 5 stelle su 5

This is a top notch salon in the area, and my stylist is extremely good. I've got difficult curly hair to deal with, and had no idea what was needed, but Jason has been consistent and allowed my hair... Leggi di più

Valutata 5 stelle su 5

A very pleasant experience both from the person who washed and treated my hair together with Sarah who did an excellent cut and blow dry and was extremely friendly

Dettagli dell'azienda

  1. Parrucchiere
  2. Centro estetico
  3. Esperto di extension per capelli
  4. Negozio di prodotti per capelli
  5. Parrucchiere a domicilio
  6. Salone da parrucchiere

Informazioni fornite da varie fonti esterne

Hair salon in Highgate, London specialising in hair extensions, colour services and technical styling


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

181 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(181)

39 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Had a lovely morning

Jason is a very knowledgeable and experienced stylist and I am delighted with my new haircut. Look forward to my next visit, the place was spacious and relaxing. Reception and assistants all very attentive and helpful too.

25 agosto 2021
Non scritta su invito
Valutata 5 stelle su 5

The best salon in London.

I have been going to Willow as long as I can remember. That is, in itself, is testament to how good I think it is. The best salon in London at an affordable price. Well done Sarah and her team.

17 agosto 2021
Non scritta su invito
Valutata 5 stelle su 5

Willow - my trusted friendly local salon!

I have been coming to Willow as a client of Sarah's for many years - it is my trusted friendly local salon. The atmosphere is relaxed, and you always get excellent advice, and my hair looks fantastic again after a year of lockdown and neglect!!!

26 luglio 2021
Non scritta su invito
Valutata 5 stelle su 5

Superb Hairdressing

I have had my hair done at Willow for years....my present stylist is Sarah....She does my colour, my cut and regularly gives me a blow dry. In all these different areas of hair dressing she is superb and deeply experienced. I now trust her to advise me on style, length and colour variation. I know I am in the best hands and value her skill enormously....I unconditionally recommend her.

22 luglio 2021
Non scritta su invito
Valutata 5 stelle su 5

Great!

I came to Willow for help with a failed haircut. Sarah asked great questions, quickly sorted what I was looking for, and got right to it. The shampoo was marvellous and Sarah was friendly and warm throughout the trim. When I had to dash, she accommodated by expediting the blow-dry and payment process. My hair looks great, lots of compliments, and I'm confident Sarah will effortlessly handle future hair requests. I'll be back.

18 giugno 2021
Non scritta su invito
Valutata 1 stelle su 5

I went here to get rid of some brassy…

I went here to get rid of some brassy orange tones from a bad home box dye, left with the same colour !, hair looks no different but that privilege cost me £198,
Did call them the day after to explain I was not happy and to find out why it was so expensive, was informed I had a toner and I also had a T section done, well I had 3 foils put on either side of my head and apparently that was it!!!!! Nothing on top. Did ask for a callback from the manager who never called, would not recommend.

26 maggio 2021
Non scritta su invito
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Risposta di Willowhair

Hi Sarah,
I would like to apologise again that you aren't entirely happy with your hair, and whilst we appreciate your review, I would like to address a few things, as we feel it's missing some relevant information. You mention you were charged £198 for a Toner and a T-section (6 foils) when in fact that charge was for 18 foils, 3 toners applied on your head to cover the different bands of colour plus a hair cut and a blow dry. What you had with us is in fact called a colour correction, and we charged very reasonably given you were with us for 3 and a half hours in total.
You did receive a call back from your stylist within an hour of you informing us you weren't happy, who then informed myself (manager) and offered for you to come back in for us to rectify any issues you had immediately. Before allowing even 12 hours for me to consult in depth with your stylist and get back to you, you had written this review. I have prior to writing this reply spoken to you and again offered for you to come back in, which you have refused.

Due to box dyes and various other colour applications over time, not only was the colour of your hair many tones of brassy oranges and yellow it was also in pretty poor condition and therefore we were limited on what we could do to it without further damaging your hair.
We discussed in depth with you what the plan was to be, you said you were happy and so we went ahead. You complimented our work at the end and tipped your stylist, so we feel a little confused as to why you have written such a review. Either way it is always our priority to make sure our clients leave happy with their hair, so our offer still stands for you to come back to see us or to contact me offline to discuss this further.

Kind regards,
Sarah

Valutata 5 stelle su 5

Just excellent

Only my second visit today but I know I'll return for years to come. A lovely salon, friendly staff and excellent hair styling.

26 maggio 2021
Non scritta su invito
Valutata 5 stelle su 5

What a treat today!

What a treat today to have my hair cut and coloured by the lovely Michelle! Willow hair is a clean and safe environment with skilled, professional and friendly staff.
Highly recommended.
Pauline C

26 maggio 2021
Non scritta su invito
Valutata 5 stelle su 5

Natalie-amazing

I saw Natalie and she was great. Did my beautiful colour and cut. Wonderful experience. Thank you

24 maggio 2021
Non scritta su invito
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Risposta di Willowhair

Hi, So glad you're happy with your hair. Thank you for reviewing us and being such a wonderful client.
Best, Kate.

Valutata 5 stelle su 5

Felt right at home from the off

Felt right at home from the off! Thank you Kate and Natalie!

24 maggio 2021
Non scritta su invito
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Risposta di Willowhair

Hi Justin, thanks for taking the time to review us. Was lovely meeting you, hopefully see you again soon! Best, Kate.

Valutata 5 stelle su 5

Can't recommend enough - great salon!

Super friendly and efficient salon. My family and I are loyal customers and have been so for over 20 years! I would recommend all the stylists here, especially Sarah, the owner.

15 maggio 2021
Non scritta su invito
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Risposta di Willowhair

Thank you for taking the time to review us :) Best, Kate

Valutata 5 stelle su 5

Fantastic!

I went to Willow Hair today for the first time. Natalie did my hair and I have never been happier. The colour and cut are amazing. Very nice vibe there too, relaxed and they make you feel very comfortable. Think I’ve finally found my hairdresser!

14 maggio 2021
Non scritta su invito
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Risposta di Willowhair

Hi Rita,

Thank you for such a lovely review, we are very glad you are pleased with your hair and enjoyed your experience with us, we look forward to welcoming you back soon :)

Best, Kate

Valutata 5 stelle su 5

The best

Great salon, lovely friendly and welcoming environment. Michelle has been cutting my hair for years and is brilliant.

12 maggio 2021
Non scritta su invito
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Risposta di Willowhair

Thank you for your review Deborah!

Valutata 5 stelle su 5

Been visiting for nearly 10 years now and still absolutely love coming here!!

Absolutely lovely and welcoming staff, the colour of my hair is always perfect (no matter what colour or style I ask for) and it's cut exactly as I like it each time (no matter who is cutting it). The salon is always clean, uses great products - and finally, the partnership with the Italian restaurant next door to get great coffees brought over is an added bonus!!

11 maggio 2021
Non scritta su invito
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Risposta di Willowhair

Thank you for your review Kirsi :) We look forward to seeing you again soon, coffee in hand. Best, Kate

Valutata 5 stelle su 5

Relaxing experience and great hair cut

It was great to get back to the calm and relaxing atmosphere of the Willow salon. Sarah gave me a great haircut and a fantastic colour, it really lifted my spirits. Just what I needed after "lockdown hair" I also enjoyed a relaxing head massage when the conditioner was applied. Others have complemented me on my hair, I couldn't ask for anything more!

10 maggio 2021
Non scritta su invito
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Risposta di Willowhair

Thank you so much for your review. Very glad you enjoyed your experience and got a lift from your new hair :) exactly what we like to hear. All the best, Kate

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