This is a brilliant company. Great for gifts. I ordered a gift yesterday evening in a rush put wrong delivery address. I emailed immediately and again this morning. Rory emailed straight back saying a... Leggi di più
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I’ve ordered from Williams Hand Baked for a number of years now and they’re consistently excellent. Great customer service, beautifully fresh products, and everything tastes amazing. I’ve also sent it... Leggi di più
L'azienda ha risposto
We absolutely love Williams products! They make wonderful presents (if we don’t eat them first). They are nicely packaged, and the packaging is eco friendly. Communication is always good and th... Leggi di più
L'azienda ha risposto
I have ordered twice now and intend to do so immediately after sending this email. My reason for doing so is the responsive feedback from the friends and professionals who have been so supportive sin... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Williams is a family bakery based in the heart of Lancashire. Famous for our luxury biscuits, Eccles cakes, gooey flapjack and scrumptious traybakes, you can find our products in garden centres, delis and farm shops as well as on our website!
Informazioni di contatto
Unit B5, Anchorage Business Park, Chain Caul Way, PR2 2YL, Preston, Regno Unito
- 01772 724 888
- online@williamshandbaked.co.uk
- williamshandbaked.co.uk
4,8
Eccellente
751 recensioni
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It was delivered fine but I did not get…
It was delivered fine but I did not get any messages saying it was on way or even delivered. I had to ask my friend to tell me.
27 novembre 2024
Risposta di Williams Handbaked
Hi Sara,
I'm really sorry to hear you weren't updated regarding your delivery.
We send two automated emails, one when an order is placed, and another when an order is being packed. You should then receive further emails from Royal Mail regarding the status of your delivery—there is a possibility those emails have gone to your junk folder.
Once again, I'm sorry you didn't receive these notifications, but I hope your friend enjoyed their gift.
—Rory
Risposta di Williams Handbaked
Thank you!
Good company to deal with
was a pleasure to deal with this company everything was so straight forward and I found the staff extremely helpful. this is my second purchase from this company and would use again.
28 ottobre 2024
Risposta di Williams Handbaked
Thank you for your lovely review, Antony—we're glad to hear you were happy with your purchases!
Great customer service
Great customer service, delicious biscuits, everyone I’ve bought these for wants more.
28 ottobre 2024
Risposta di Williams Handbaked
Thanks Julie, that's wonderful to hear!
Excellent service
Excellent service, delivered as per the schedule and of course delicious cakes and biscuits
28 ottobre 2024
Risposta di Williams Handbaked
Thank you Sue, we really appreciate it!
We absolutely love Williams products
We absolutely love Williams products! They make wonderful presents (if we don’t eat them first). They are nicely packaged, and the packaging is eco friendly.
Communication is always good and the orders are always on time.
Any chance of some gluten free biscuits?
Thanks to Williams, my Christmas shopping is well under way.
Judith
28 ottobre 2024
Risposta di Williams Handbaked
Hi Judith, we're very glad to hear you've chosen us as part of your Christmas shopping, and we're very grateful for your kind review. Whilst we're unable to produce gluten free products at the moment, it's something we'll be exploring in the future!
Fantastic present
As expected from this lovely company everything arrived on time, was well packaged and looked scrumptious.
Sadly for me - as this is a present - I will not be enjoying the contents .
However the recipient will love this
28 ottobre 2024
Risposta di Williams Handbaked
Thanks for your lovely review Joan. Sorry you can't enjoy them yourself this time, but we do hope your recipient does!
Your toffee fudge cake is the nicest…
Your toffee fudge cake is the nicest cake I have ever tasted,and I’ve tasted quite a few .
6 ottobre 2024
Non scritta su invito
Risposta di Williams Handbaked
Thank you Kathleen, that's great to hear!
Fabulous company ⭐️Highly recommend
Fabulous company ⭐️Highly recommend ! Delighted with the hamper would use again without hesitation ⭐️⭐️⭐️⭐️⭐️
2 ottobre 2024
Risposta di Williams Handbaked
Thank you for a lovely review Claire, and thank you for ordering with us!
Excellent biscuits 👌 no damage
Excellent biscuits 👌 no damage
in packaging packaging fantastic buttery taste value for money
2 ottobre 2024
Risposta di Williams Handbaked
Thank you John, that's very much appreciated!
Risposta di Williams Handbaked
Thank you Dot, that's very kind!
AMAZING
The products and the way it was packed it was a gift and they were delighted. Very impressed by the size of the slices etc.
30 settembre 2024
Risposta di Williams Handbaked
Thank you for your kind review, Susan!
Great service and superb product
Great service and superb product. Great fun as a gift
27 settembre 2024
Risposta di Williams Handbaked
Thank you Ian!
The perfect experience
The perfect experience, the website was easy to use and the choice exactly what I wanted. It was easy to add a gift message. Delivery was prompt and reliable. The packaging was lovely and the treats themselves tasted amazing. On top the customer service was something else. So personable and kind. Would definitely recommend and I will be ordering again!
27 agosto 2024
Risposta di Williams Handbaked
Hi Lindy, thank you for such a wonderful review. We're glad to hear that you found our website easy to use, but more importantly that you enjoyed our bakes!
The Best
Delicious. Most probably the best biscuit I've ever tasted. I'm having to hide them from my husband because they are so moreish. We bought the Milk Chocolate Oat Biscuits from Summerseat Garden Centre and I will be going back for more. Proud that they are made here in Lancashire!
10 settembre 2024
Non scritta su invito
Risposta di Williams Handbaked
Jackie, thank you for your kind review. We're so glad to hear how much you've enjoyed our Oat Biscuits—and I hope your husband hasn't found your secret stash!
—Rory
The best biscuits in the world!
The best biscuits in the world!
A great company to deal with.
30 agosto 2024
Risposta di Williams Handbaked
Thank you Gordon, that's very generous of you!
Always taste yummy but even yummier…
Always taste yummy but even yummier with free delivery!!!
30 agosto 2024
Risposta di Williams Handbaked
We're glad you took advantage of our free delivery weekend Kim!
Great for a little treat or a gift
Great for a little treat or a gift, brilliant service
30 agosto 2024
Risposta di Williams Handbaked
Thank you Ames!
Risposta di Williams Handbaked
Thank you Phiippa!
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