Anna from Enfield branch done excellent job, always helpful with finding best product and price
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Excellent quality bags, of great size for the price. Perfect for larger yields for less cost. Customer service is excellent. I had one bag that developed trich (out of many bags this has only hap... Leggi di più
DO NOT USE THIS COMPANY! We are first-time buyers and were completely left in the dark throughout the process. Communication was extremely poor — weeks/months went by with no updates, desp... Leggi di più
Service was a bit on the slow side - although this was likely due to issues with covid mentioned in their communication. One of the growth kits developed mold. I work very carefully and sterile so hav... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We offer a wide range of mushroom growing supplies including sterilised grain spawn, pasteurised substrate, additives, lab supplies and much more! Family run business based in the UK.
Informazioni di contatto
Regno Unito
- williamscosupplies.com
3,6
Nella media
46 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Returning Customer
Top notch customer service, products great too. Thanks for helping with my mushroom journey. Keep me up!
12 maggio 2022
Non scritta su invito
Went above and beyond
Nice company, polite staff and very reasonable prices. Initial shipment came out contaminated, but they promptly offered to replace. Then when that shipment was delayed, they more than made up for it with some additional items. I will be shopping with them again.
10 maggio 2022
Non scritta su invito
Excellent customer service
I had an issue with my first order
They were apologetic, quick to reply and offered a replacement would recommend this company
3 maggio 2022
Non scritta su invito
Do not order from this company
Edit.. problem has been rectified and a new replacement has been sent out
28 febbraio 2022
Non scritta su invito
Very disappointing
Quite a premium price to pay for something that didn’t work. I would expect instructions to be printed clearly on a separate sheet and not on a label roll.
23 febbraio 2022
Great a little bit long on shipping…
Great a little bit long on shipping which could be because postman and other reasons other than that amazing
16 febbraio 2022
Decent
Service was a bit on the slow side - although this was likely due to issues with covid mentioned in their communication. One of the growth kits developed mold. I work very carefully and sterile so have a suspicion the bag may not have been properly pasteurised. No further complaints though my mushrooms grow nicely using their kids.
13 febbraio 2022
no product but great customer service.
I never received my package so can't comment.
I got in touch after 2 weeks and asked for a refund. They responded fast and issued the refund straight away. If the product is as good as their customer service then a 5* company!
28 gennaio 2022
Non scritta su invito
Have not received my package
Have not received my package, emailed to ask where it was and had no response so far will update if/when I hear back
***updated I have received everything fine was just very slow to be sent off
13 gennaio 2022
Non scritta su invito
best around.
14 dicembre 2021
Great customer service
Fast delivery, great customer service, would definitely reccomend!
23 novembre 2021
Non scritta su invito
I had a hiccup on my order by customer…
I had a hiccup on my order by customer support went above and beyond to sort things out! Communication and shipping was better than expected!
15 ottobre 2021
Non scritta su invito
Amazing service. Good products.
Amazing service. Ordered and was delivered swiftly and safely packaged. Product was exactly as specified. I had a small problem with one of the grain products, after contacting customer services received a reply quickly and the problem was solved.
Would highly recommend.
9 settembre 2021
Non scritta su invito
No complaints
Placed order, few days later received email explaining part of my not in stock and was on back order. Cancelled order via email and received refund. Great communication and will definitely try ordering again in the future.
4 settembre 2021
Good customer service, quality of product lacking
The first time they sent over the all-in one grow packs I ordered they were damaged, possibly from the couriers. I messaged them and they immediately sent over a second set. However, just by feeling the packs it seemed like they weren't as well prepared as other similar packs I've purchased elsewhere, and seemed to be leaking quite a bit of air. Sure enough the two packs eventually got contaminated, while another pack I inoculated at the same time from another place was fine. In short, customer service is great but product quality possibly not so much.
15 agosto 2021
Very good product
4 agosto 2021
Fantastic Service
Great product and great customer service, had a small issue that was quickly fixed by Chris, he was incredibly understanding and sorted my issue straight away.
Will definitely use them again!
3 agosto 2021
Non scritta su invito
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