Will is well-intentioned, but his instructions lack canine psychology knowledge
Will is well-intentioned, I believe that, but his teachings do not reflect evidence-based canine psychology or development. My experience with his puppy course was genuinely traumatic, and I feel a responsibility to share it so others with new puppies steer clear and choose science-aligned, compassionate guidance.
I found Will through social media and trusted him because his claim of holding a master’s degree in canine behavior or psychology. After reaching my dream of getting a puppy after 20 years, I chose his expensive course specifically for evidence-based guidance and followed it closely.
The course itself was wordy, lengthy (mainly camera talk/lecture) and for me, anxiety-inducing, with little practical demonstration with puppies, beyond his own unusually placid, mellow puppy, Reggie. I felt pressured and afraid of missing critical developmental windows when mine wasn't as calm as Reggie, the only comparison.
My most SERIOUS concern is his guidance for 8-week-old puppies. After later extensive study (which the failing course propelled me into) in canine development , learning theory, attachment theory, and veterinary behavioral science, I learned that many of his methods are developmentally inappropriate and misaligned with evidence.
One example that still haunts me: the course instructs owners to bang on the crate and say “SH” when an 8-week-old puppy cry inside of it.
This crying is a completely natural and involuntary distress response (like a baby crying) after separation from the mother and litter and alone, in a new environment. Suppressing it through intimidation/noise is harmful to an immature, forming nervous system that needs safety.
On my puppy’s first night home, I followed this advice despite my instincts screaming otherwise. When it didn’t work, I escalated, as instructed in the course "to increase level". My puppy became more terrified and cried all night. I sat beside the crate crying, too. It remains one of the most painful nights of my life, and I still carry deep regret for causing harm when my puppy was simply afraid and needed to feel safe.
The next day, after frantic research in evidence based canine development,I learned this is not how you crate train an 8-week-old puppy. I followed what I newly learned and immediately shifted to warmth, safety, proximity, and connection—and the 2nd night, my puppy slept peacefully. So did I.
That contrast was devastating.
What should have been a gentle, soft introduction into his new home / first night away from all that he's known, became a traumatic nightmare because I trusted someone who presented as an expert in canine psychology but demonstrated a lack of understanding of early canine development.
I’m sharing this to protect other puppies and their owners.
I learned late that his methods are not suited to undeveloped canine nervous systems. Treating an 8-week-old puppy this way is comparable to shaking a crying human infant—deeply inappropriate and ineffective.
I can’t erase that first week, nor those memories, but I hope sharing this prevents someone else from living it.
19 gennaio 2026
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