I had the usual comprehensive eye test with Willis, which included an X-ray. This set my mind at ease that my eyes are healthy and no follow up was required. The care and attention from all the staff... Leggi di più
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Jack was just very good at his job.Immediately put me at ease and reassured me that I had done the right thing by coming in about my concern re my operates eye.Had been worried about it but after a th... Leggi di più
Very good experience at my visit. Cathie makes you feel at ease and explains all that is happening.
From the first phone call the staff could not have been any nicer. All the staff are friendly, knowledgeable and professional. My little girl was made to feel so comfortable by both of the opticians... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Established family run optometrists and jewellers delivering first-class eye care and customer service tailored to our clients needs. Over 60 years experience we are a leading independent vision care specialist, dedicated to delivering the highest standards of eye care and eyewear to all our patients, using advanced technology, in a friendly and a professional environment Family focused- from our staff to our customers we want everyone who comes into our practices to feel welcomed and looked after.
Informazioni di contatto
3 college way, g82 1lq, dumbarton, Regno Unito
- 01389762112
- sianwilkie@wilkierider.co.uk
- wilkierider.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
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Very professional and friendly service
Very professional and friendly service. Would highly recommend
Friendly & professional optometrist
From entering the practice to leaving after an appointment I am always dealt with in a friendly professional manner.
The ladies on reception are always pleasant, welcoming and helpful.
Willis explains things as we go through the appointment and I always feel that my eyecare is in good hands.
Working properly as a team from start…
Working properly as a team from start to finish
The staff are always pleasant and…
The staff are always pleasant and helpful -would not go anywhere else.
Wilkie’s Opticians
I have used Wilkie optician’s for 46 years now. It’s a family business and they are now on the 3rd generation of optometrist’s. The care and service they provide is excellent and all staff are very helpful.
I had a problem with my eye, phoned them, and was seen promptly and given the correct medication antibiotic to fix it. It helps greatly if you have confidence in the person who is looking after your eyes.
Phoned concerning acute eye irritation
I phoned seeking advice about an acute eye irritation. Reception triaged then phoned back with an appointment for only a couple of hours later.
I saw an optometrist who conducted a thorough examination. She diagnosed the problem areas, detailed a course of self treatment and care, and prescribed appropriate medication - and removed my concern and anxiety.
I consider this to be a remarkable service. It just goes to reinforce the opinion I have gathered of Wilkies; I have been using them for the past thirty-five years and would never go anywhere else!
Very professional and friendly service.
Service with a smile
When I arrived the receptionist greeted with a smile and was attentive. The optician I saw today was Laura she was very friendly and attentive gave me a thorough examination and explained everything and put me at ease
Friendly
Friendly, helpful staff and I felt well informed and listened to during my eye test.
Staff were very helpful when I was trying new frames
Genuinely kind and helpful staff
Genuinely kind and helpful staff. The optometrists will take extra time to explain things and address any concerns or questions that you may have. Really knowledgeable and helpful when it came to picking out new frames as well. They may cost more than other opticians but the level of service and genuine care justifies that cost every time, wouldn't go anywhere else.
All round professional.
Taken on time.
Staff are very pleasant.
Doctor Wilkie very informative and a thorough examination.
I have a macular hole in my right eye…
I have a macular hole in my right eye and macular fluid in my left eye which will require an operation, I would never have discovered this without my eye test.
Thank you so much.
Wedding ring resized
Had my wedding ring resized as a previous jeweller cut and removed some gold when it was slightly out of shape when I fell off my MTB.
Sharon at the jewellers side of the shop gave first class customer service by keeping me informed about costings and when to collect.
Ring came back gleaming and now I can wear it everyday without using clasps.
Great service from all in the shop as I also get my annual eye check up there.
The team was amazing
The team was amazing from making my daughter feel welcome to the quick and efficient eye test to picking out her first frames! Definitely made the whole process look easy, good range of frames too!
I recently had my wedding ring repaired…
I recently had my wedding ring repaired and Im very pleased with the experience. The staff provided excellent customer service, friendly and professional. I was very impressed with the quality of the repair, my wedding looks like brand new. I would highly recommend.
Pleasant reception staff and the…
Pleasant reception staff and the ophthalmologist was very thorough and informative whilst still making me feel at ease
Looking after your best interests
From the ladies at the reception to the optician himself my wife and I were treated with all due care and attention. During the eye test itself we were both made to feel very comfortable and at ease. Any questions we asked were answered in great detail. Overall we were both very happy with the way the experience worked out. Can't praise everyone enough. Thank you.
Professional and thorough as well as…
Professional and thorough as well as making you feel at ease.
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