Cashout for 46 changed from approved to processing while I was at work. No email, no account message, just the same reference opening an empty details box. The issue stayed unresolved in the history
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
ticket 58204, raised because a verified account was asked to verify again. first reply said routine. second said a new device login. third said random. fourth said the first three should not have spec... Leggi di più
The issue was not about losing money. It was that new games disappeared from the lobby, which made the process feel unreliable.
Played Jammin' Jars on my tea break and it froze mid-round. Reopened, the spin was there but the balance took a while to catch up. Sorted itself out eventually, but it put my heart in my mouth.
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The time-out feature ended hours…
The time-out feature ended hours earlier than I selected.
the mobile layout blocked the main…
the mobile layout blocked the main button; the account page gave no useful explanation.
agent quoted a clause that doesnt…
agent quoted a clause that doesnt exist. clause 12 covers SELF EXCLUSION, not bonuses.
Chat closed while I was typing.
ticket 58204
ticket 58204, raised because a verified account was asked to verify again. first reply said routine. second said a new device login. third said random. fourth said the first three should not have speculated. the cashout is still frozen.
Withdrawal fee appeared late
Even after logging back in,
Even after logging back in,, the history page stopped loading.
Live chat gave me the same answer three…
Live chat gave me the same answer three times, useless.
opened a slot in a hospital waiting…
opened a slot in a hospital waiting room, which is not the fastest wifi in the world, and the game loaded fine
the cashier, on the same connection two minutes later, would not load at all
tried it four times before giving up
I checked before an early shift and…
I checked before an early shift and favourites vanished after I changed device. I asked support and got a vague wait message — made no sense.
I expected a normal casino account…
I expected a normal casino account page. Then once a payout stuck, every page told another story. not a disaster, but not a smooth casino experience either. I checked again later and the wording still had not changed.
After switching from laptop to phone
After switching from laptop to phone, my favourites emptied and recently played showed games I had never opened.
The issue was not about losing money
The issue was not about losing money. It was that new games disappeared from the lobby, which made the process feel unreliable.
The email said my payout was approved
The email said my payout was approved, but the site still showed pending. Support told me to wait 24 hours, then ended the chat.
Pokies froze on 4G.
who do i chase about wagering
Slots bevriezen midden in de…
Slots bevriezen midden in de bonusronde, echt irritant.
Live Blackjack appeared in search
Live Blackjack appeared in search, then opened as unavailable — made no sense.
Played Jammin' Jars on my tea break and…
Played Jammin' Jars on my tea break and it froze mid-round. Reopened, the spin was there but the balance took a while to catch up. Sorted itself out eventually, but it put my heart in my mouth.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








