Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

You get what you pay for , and with Wilderness motorhomes , it’s quality and service. Great staff, professional and welcoming Great motorhome equipped with everything you needed. Great spec... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A high end company which lives up to its reputation for personalised service and good communications. I was particularly impressed by the pre-holiday experience . I had quite a lot of queries and all... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The flexibility of a motorhome is a great advantage compared to renting a car and stays at hotels. We did rent a Wilderness „double“ camper that was well equipped and accompanied us well over a total... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Wir waren 100% zufrieden! Wilderness bietet perfekten Service in allen Belangen. Ob bei der Vorbereitung auf die Reise, alles rund um die Buchung, Abholung vom Flughafen, Übernahme des Campers... es... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di noleggio camper e roulotte
  2. Agenzia viaggi
  3. Noleggio vacanze

Scritti dall'azienda

Holidays are unique opportunities to build memories for a lifetime. At Wilderness, our business is all about helping you collect remarkable moments with those you love. Our premium German motorhomes are a cut above the average rental vehicle because we want you to explore New Zealand in luxury - just as the many discerning Kiwis who own their own German motorhomes are used to. When you travel with us, we’ll help you get off-the -beaten-track with our ‘no road restrictions’ policy. Plus, you’ll get exclusive access to our curated collection of secret camp spots around NZ. Our 4.9 out of 5 rating from more than 500 Google reviews is testament to the fact we keep delivering an extraordinary experience time after time.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

178 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

What a Fabulous Experience

What can we say? Using Wilderness was a great experience. We picked up the van in Auckland and dropped it off in Christchurch. Both sites had lovely friendly staff. This was easy process. We chose the VIP package for peace of mind. Wi fi worked a treat in all places but one. The easy-to-connect CarPlay was great, so we could use our Spotify to play our music. The van was comfortable and clean. After getting used to the mechanics, it was awesome. I lost count of how many times I rang them when we could not work out how to use something, but they were very accommodating and answered the questions in a friendly manner. Travelling in a motor home for the first time, we enjoyed it immensely. We are in our seventies and thought we would give it a try. So easy to drive, park and manage. We did not run into any trouble finding a park. I did book some caravan parks in the busy places like Milford and Christchurch. We did find getting out of the van a little high, so we used the side door with the steps to enter and exit. The Bed was a little high, and we both had a few bruises on our legs. After a week, we managed, and it became more familiar. We purchased a long-handled broom from a cheap shop and this made sweeping much easier. We had a little hiccup with the van. But the company organised for us to be towed to a caravan park. By morning, a new van had arrived from Christchurch, and we were on our way. A motorhome is definitely one heck of a way to see New Zealand. The motor home was so easy to drive and had all you could need. A gift of sand fly spray, which was greatly appreciated, as the West Coast has some biting, itchy little pests to contend with. A nice block of New Zealand finest chocky to nibble on and some very lovely coffee to drink. The mattress and pillows were super comfortable. We free camped using the campermate app and stayed in some caravan parks. (Joined the top 10 caravan park membership) This gave us discounts on the parks and activities during our trip. New Zealand is breathtakingly beautiful. Photos do not do these amazing landscapes justice. Five weeks travelling in a very comfortable van and there is still so much to see and do. New Zealanders are such friendly, welcoming people. Happy to have a chat and share places to visit. We had a lot of laughs along the way. A professional company to deal with that makes customers feel satisfied. We noticed many wilderness vans while travelling, but feel they need to be identified with a colourful wrap as the company is well worth being seen on the highways. Thanks, if we come back, we will surely be using Wilderness again Susie and Dave Piper

15 aprile 2026
Non scritta su invito
Logo di Wilderness Motorhomes

Risposta di Wilderness Motorhomes

Kia Ora Susie and Dave,
Thank you so much for sharing such a detailed and thoughtful review. It’s wonderful to hear that your five-week journey across New Zealand was such a memorable experience, and that your first time travelling by motorhome worked out so well for you both.
We’re really pleased that you found the process easy from Auckland to Christchurch, and that our teams along the way were friendly and supportive whenever you needed help. It’s great to hear the VIP package, WiFi, CarPlay, and all the little extras helped make your trip more comfortable and enjoyable.
We also appreciate you sharing the practical parts of your journey, from learning the setup and getting used to the bed height, to making use of apps, campsites, and free camping. It sounds like you really embraced the adventure and made the most of everything New Zealand has to offer.
We’re glad we could help quickly when you had the breakdown, and get you back on the road with minimal disruption. That’s exactly the kind of support we aim for.
Thank you also for your lovely comments about the small touches like the welcome pack, it’s great to know they were appreciated.
Most of all, we’re happy to hear how much you enjoyed exploring New Zealand and connecting with the people along the way. We’d love to welcome you back if you decide to return for more adventures.

Ngā mihi,
The Wilderness Team

Valutata 5 stelle su 5

A high end company which lives up to its reputation

A high end company which lives up to its reputation for personalised service and good communications. I was particularly impressed by the pre-holiday experience . I had quite a lot of queries and all were answered promptly and carefully. Thank you. The motrohome and equipment were high quality and covered all eventualities. it was not Wilderness's fault that the inter-island ferry broke downa nd we had to do a major change of plan, but we got it sorted together.

3 marzo 2026
Non scritta su invito
Logo di Wilderness Motorhomes

Risposta di Wilderness Motorhomes

Kia Ora Barbara,
Thank you for your kind and detailed feedback. We’re really pleased to hear that you experienced a high level of personalised service and clear communication, especially during your pre-holiday planning and all the questions you had along the way.
It’s great to know the motorhome and equipment met your expectations and gave you everything you needed for your trip. We also appreciate your understanding around the unexpected ferry disruption and are glad our team could work with you to adjust plans and keep things moving.

We hope to welcome you back for another adventure in the future.

Ngā mihi,
The Wilderness Team

Valutata 5 stelle su 5

Many thanks Wilderness Motorhaomes.

Wilderness Motorhomes have handled the question of our reimbursement in a very professional manner and the money reached our bank account within the week. I would have no hesitation in recommending Wilderness Motorhomes to anybody who is seeking adventure in NZ.

9 aprile 2026
Non scritta su invito
Logo di Wilderness Motorhomes

Risposta di Wilderness Motorhomes

Kia ora Phillip,
Thank you for your kind feedback. We’re glad to hear the reimbursement process was handled smoothly and efficiently, and that everything was resolved promptly for you.
We really appreciate your recommendation and hope to welcome you back for another New Zealand adventure in the future.

Ngā mihi,
The Wilderness Team

Valutata 5 stelle su 5

You get what you pay for !

You get what you pay for , and with Wilderness motorhomes , it’s quality and service.
Great staff, professional and welcoming
Great motorhome equipped with everything you needed.
Great spec and high reliability.
Collection and Drop off were superb.

Thanks guys, you made our lifetime trip an unforgettable experience.

Cheers

28 febbraio 2026
Non scritta su invito
Logo di Wilderness Motorhomes

Risposta di Wilderness Motorhomes

Kia Ora Steve,
Thank you for your wonderful feedback. We’re so pleased to hear you felt the quality of both our motorhomes and service made a real difference to your trip. It’s great to know the vehicle met your expectations and that pickup and drop-off were smooth and easy.
Most of all, we’re glad we could be part of such a special lifetime trip for you.

Ngā mihi,
The Wilderness Team

Valutata 5 stelle su 5

The flexibility of a motorhome is a big plus!

The flexibility of a motorhome is a great advantage compared to renting a car and stays at hotels. We did rent a Wilderness „double“ camper that was well equipped and accompanied us well over a total distance of 1.875km in 10 rental days. We had a battery failure that was fixed by the road service within 2 hours. Wilderness reacted to questions very fast. What we would suggest is to produce short digital tutorials to each technical issue of the van and provide these tutorials a week before the rental commences.

12 marzo 2026
Non scritta su invito
Logo di Wilderness Motorhomes

Risposta di Wilderness Motorhomes

Kia Ora Peter,
Thank you for sharing your experience. We’re glad to hear you enjoyed the flexibility of travelling by motorhome and that the Double worked well for your journey across 1,875 km. It’s also great to know our road support team was able to assist quickly with the battery issue and that you found our responses helpful and fast.
We really appreciate your suggestion about short digital tutorials for the vehicle features ahead of pick-up. Feedback like this is very valuable and helps us continue improving the experience for future guests.
We hope to welcome you back for another adventure in New Zealand in the future.

Ngā mihi,
The Wilderness Team

Valutata 5 stelle su 5

From booking to drop off

From booking, collecting, using the Motorhome, to drop off, all went smoothly and overall a very pleasant experience.

18 marzo 2026
Non scritta su invito
Logo di Wilderness Motorhomes

Risposta di Wilderness Motorhomes

Kia Ora Barry,
Thank you for your feedback. We’re glad to hear that everything from booking and collection to using the motorhome and drop-off went smoothly, and that you had a pleasant overall experience.
We hope to welcome you back for another New Zealand adventure in the future.

Ngā mihi,
The Wilderness Team

Valutata 5 stelle su 5

Really good customer service throughout…

Really good customer service throughout the holiday. Modern clean and well equipped motorhome. Highly recommended

15 marzo 2026
Non scritta su invito
Logo di Wilderness Motorhomes

Risposta di Wilderness Motorhomes

Kia Ora Ian,
Thank you for your kind feedback. We’re pleased to hear you enjoyed great customer service and found the motorhome modern, clean, and well equipped.
We hope to welcome you back for another adventure in the future.

Ngā mihi,
The Wilderness Team

Valutata 5 stelle su 5

Incredible experience

Incredible experience! This is the second time in as many years that we have used this company because they are amazing. Nothing was too much trouble - communication is timely and always helpful. All staff we communicated with where fantastic and amazing. I cannot recommend this exprerience highly enough. Wonderful.

11 febbraio 2026
Non scritta su invito
Logo di Wilderness Motorhomes

Risposta di Wilderness Motorhomes

Kia Ora Isobel,
Thank you for sharing your experience! We’re so happy to hear that you returned to us and enjoyed another trip with Wilderness. It’s great to know our team made everything easy with timely and helpful communication, and that you had a fantastic experience throughout.
We hope to welcome you back for another adventure in the future.

Ngā mihi,
The Wilderness Team

Valutata 5 stelle su 5

Wir waren 100% zufrieden!

Wir waren 100% zufrieden!
Wilderness bietet perfekten Service in allen Belangen. Ob bei der Vorbereitung auf die Reise, alles rund um die Buchung, Abholung vom Flughafen, Übernahme des Campers... es war alles perfekt! Auch der telefonische Kontakt und die Hilfestellung während des Trips aufgrund eines kleinen Schadens hätte nicht besser sein können. Und nicht zuletzt ein sehr gut ausgestatteter und gepflegter Camper. Wir würden uns immer wieder für Wilderness entscheiden. Dankeschön!

11 gennaio 2026
Non scritta su invito
Logo di Wilderness Motorhomes

Risposta di Wilderness Motorhomes

Kia Ora Elke,
Vielen Dank für Ihr großartiges Feedback! Wir freuen uns, dass Sie mit unserem Service rundum zufrieden waren. Von der Vorbereitung und Buchung über die Abholung bis hin zur Unterstützung während Ihres Trips. Es ist schön zu hören, dass der Camper gut ausgestattet und gepflegt war.
Wir würden uns freuen, Sie bei einer zukünftigen Reise wieder bei Wilderness begrüßen zu dürfen.

Ngā mihi,
The Wilderness Team

Valutata 5 stelle su 5

We hired a two plus motorhome

We hired a two plus motorhome, it was in excellent condition and provided all the comfort for a three week experience and easy to drive

30 dicembre 2025
Non scritta su invito
Logo di Wilderness Motorhomes

Risposta di Wilderness Motorhomes

Kia ora Harry,
Thank you for your feedback! We’re glad to hear the Two Plus motorhome was in excellent condition, comfortable for your three-week adventure, and easy to drive.
We hope to welcome you back for another trip in the future.

Ngā mihi,
The Wilderness Team

Valutata 5 stelle su 5

Staff exceptionally helpful

Staff exceptionally helpful, knowledgeable and friendly. Vehicle was perfect in every way.

5 gennaio 2026
Non scritta su invito
Logo di Wilderness Motorhomes

Risposta di Wilderness Motorhomes

Kia Ora Carl,
Thank you for your wonderful feedback! We’re glad our staff were helpful, knowledgeable, and friendly, and that the motorhome met all your expectations.
We hope to welcome you back for another trip in the future.

Ngā mihi,
The Wilderness Team

Valutata 5 stelle su 5

Wonderful experience

Starting with the booking and the support in that process, to taking over our camper with detailed and helpful instructions and the easy return of our vehicle made our trip absolutely seamless.
Although “Wilderness Motorhomes” is rather in the upper price range, it is well worth the money. The vehicles are well maintained, clean and of a high standard.
We enjoyed a wonderful road trip trough New Zealand and felt comfortably at home in our home on wheels.

16 dicembre 2025
Non scritta su invito
Logo di Wilderness Motorhomes

Risposta di Wilderness Motorhomes

Kia Ora Beat,
Thanks for the lovely review. It’s great to hear everything felt easy from booking through to return, and that the motorhome suited your road trip so well. We’re glad you enjoyed your time exploring New Zealand.
We hope to welcome you back in the future.
Ngā mihi,
The Wilderness Team

Valutata 5 stelle su 5

Excellent motor home, excellent company

We had a Double for 2, which was perfectly set up for a couple. The website was very informative with lots of useful guidance and weblinks. The reviews were all good and mine is too. The Wilderness staff in Christchurch were excellent at handover and return, being both friendly and knowledgeable. Over 2 weeks, we did 2100km with no issues at all. The Fiat based van coped with all road conditions and was easy to drive and manoeuvre. We took the VIP package, which whilst not cheap, provided a lot of peace of mind. Also the WiFi on board was super reliable, especially for using the Carplay/Android auto in the van for navigation.

3 dicembre 2025
Non scritta su invito
Logo di Wilderness Motorhomes

Risposta di Wilderness Motorhomes

Kia ora Mick,
thank you so much for your detailed feedback. It’s great to hear the Double worked perfectly for your trip and that the handover and return in Christchurch went smoothly. We’re happy our motorhome handled all road conditions and that the VIP package gave you peace of mind, along with reliable WiFi for navigation. We hope to see you back in the future.

Ngā mihi,
The Wilderness Team

Valutata 5 stelle su 5

Great experience/highly recommend

Great experience. We rented a motorhome for 3 weeks in October 2025. Wilderness were great. We picked up the motorhome in Auckland and worked our way down the north and south islands dropping it off at Christchurch. Support before our trip, arrival, pickup, support during the trip and drop-off were all first class and we enjoyed the motorhome itself. Fantastic holiday!

19 ottobre 2025
Non scritta su invito
Logo di Wilderness Motorhomes

Risposta di Wilderness Motorhomes

Kia ora John,
thank you so much for sharing this. It’s wonderful to hear you had such a great experience travelling from Auckland to Christchurch and that everything, from the support before your trip to the drop-off, felt first class. We’re happy you enjoyed the motorhome and had a fantastic holiday. We hope to see you back in the future.

Ngā mihi,
The Wilderness Team

Valutata 5 stelle su 5

Amazing from start to finish

Amazing from start to finish. Would definitely recommend. We planned our NZ adventure from UK. Wilderness service was excey

17 novembre 2025
Non scritta su invito
Logo di Wilderness Motorhomes

Risposta di Wilderness Motorhomes

Kia ora,
thank you so much for your lovely feedback. It’s great to hear your NZ adventure was amazing from start to finish, especially planning everything all the way from the UK. We’re happy the service felt smooth for you throughout your journey. We hope to see you back in the future.

Ngā mihi,
The Wilderness Team

Valutata 5 stelle su 5

Reliable, friendly and supportive

Renting with Wilderness was the best thing we could have done for our trip through NZ. During booking, picking up, traveling and upon returning, Wilderness has shown great customer service. This company is reliable, friendly and their customers are on number 1. We’d run into some issues and it got solved right away, without any complaints. Cars are either brand new or with a very limited amount of km’s. We traveled for 2 months with 2 little children (2 and 4) and our motorhome was great. We rented the double 4 and especially enjoyed the fixed bed in the rear that is possible to close off from the front with a door, so we could have our evenings in the car without bothering the kids (or the other way around 😉). We had the best time of our life and that’s also because of this great company. Highly recommended.

9 novembre 2025
Non scritta su invito
Logo di Wilderness Motorhomes

Risposta di Wilderness Motorhomes

Kia ora,
thank you so much for sharing such a thoughtful review. It’s wonderful to hear your two-month journey through Aotearoa went so well and that the Double 4 layout worked perfectly for your family. We’re happy our team could support you along the way and help resolve any issues quickly so you could focus on enjoying your travels. Hearing that your trip became one of the best times of your life truly means a lot to us. We hope to see you back in the future.

Ngā mihi,
The Wilderness Team

Valutata 5 stelle su 5

We just finished a 10 day hire driving…

We just finished a 10 day hire driving the South Island with our 2 kids. What an amazing experience. The staff were fantastic and went through everything, we didn’t have any plans for the start of our trip so they recommended a route for us to take and this was a highlight of our trip. Would definitely recommend Wilderness, one of our best family holidays so far.

10 ottobre 2025
Non scritta su invito
Logo di Wilderness Motorhomes

Risposta di Wilderness Motorhomes

Kia ora Amy,
thank you so much for sharing this! It’s wonderful to hear you had such an amazing South Island adventure with your kids. Our team will be so happy to know their route recommendation helped make the start of your trip a highlight. It really means a lot to hear it was one of your best family holidays so far. We hope to see you back in the future.

Ngā mihi,
The Wilderness Team

Valutata 5 stelle su 5

Wilderness motorhome tour

Great experience for the second time very professional company stress free from start to finish perfect🙂🙂

23 settembre 2025
Non scritta su invito
Logo di Wilderness Motorhomes

Risposta di Wilderness Motorhomes

Kia Ora,

Thank you for your review! We are thrilled to hear about your great experience with Wilderness for the second time. It's wonderful that you found our company professional and your trip stress-free from start to finish. We appreciate your continued business and loyalty, and would love to welcome you back for your next New Zealand adventure!

Ngā mihi,
Team Wilderness

Valutata 5 stelle su 5

If you’re thinking about exploring New Zealand, do it this way.

Traveling through New Zealand in a Wilderness Motorhome was one of the most incredible experiences of my life. From the very beginning, the staff made everything feel seamless, they were kind, thorough, and patient in walking us through every feature of the motorhome so we felt completely prepared before hitting the road. Their warmth and attention to detail made it clear that they cared about more than just renting us something, they wanted us to have the adventure of a lifetime, and we truly did!!
The motorhome itself was spotless, beautifully designed, and surprisingly very spacious, even with 4 of us. It had everything we needed to feel at home, but the biggest game-changer was the WiFi. (INCREDIBLE) My friends and I were still balancing work while traveling, and having reliable internet made it all possible, from sending emails in the middle of the mountains to rerouting where we were trying to head on the fly was really nice to have. It was that perfect balance of adventure and comfort, and it honestly felt like the best of both worlds.
What made this trip extra special, though, was the experience of traveling in our 20s with close friends. Having the RV door wide open to mountain views, pulling over at random roadside fruit stands, and ending nights around the little kitchen table in the Motorhome was so perfect and set up nicely. These are the kinds of memories you never forget! the kind you talk about for years. Wilderness gave us the freedom to see what we needed and beyond, and it honestly was easy to drive (even through snow!).
From the pick up in Christchurch to drop off, everything with Wilderness was smooth and stress free, which made it so easy to just focus on enjoying the adventure. I can’t recommend this company enough. If you’re thinking about exploring New Zealand, do it this way. Traveling by motorhome gave us the chance to slow down and see literally everything and more.

13 luglio 2025
Non scritta su invito
Logo di Wilderness Motorhomes

Risposta di Wilderness Motorhomes

Kia Ora Marissa,

Thank you for your review! It is wonderful to hear that your experience with Wilderness was one of the most incredible of your life. We are thrilled that our team members at the Christchurch base were able to provide a seamless and thorough pick up process, ensuring you felt completely prepared for your adventure.

It sounds like you truly found that perfect balance of adventure and comfort. We hope those beautiful memories of mountains, roadside stands, and time spent with friends around the kitchen table will last for many years to come.

We'd love to welcome you back whenever you're ready to leave ordinary behind for your next New Zealand adventure.

Ngā mihi nui | Kind regards
Team Wilderness

Valutata 5 stelle su 5

Always a pleasure travelling with Wilderness!

I've been lucky enough to travel with Wilderness four times over the past seven years in different models, and each time has been a dream! Wilderness is a step above in quality and service from any other NZ motorhome company - their motorhomes are incredibly well thought out in terms of space and design, with awesome features that make life easy - we rented the King/Twin for 4 this time and loved the large garage for storage, having a twin bed setup (as I travelled with a friend), separate toilet and shower and Apple Carplay for navigation and music on the road. Renting in the height of winter with sub-zero temperatures overnight, you need to be able to rely on staying warm and comfortable and the gas heating is super effective! The team at Wilderness really take care of you through the whole process too - we felt like valued customers from beginning to end.

18 luglio 2025
Non scritta su invito
Logo di Wilderness Motorhomes

Risposta di Wilderness Motorhomes

Kia Ora Meghan,

Thank you for your 5-star review! We are so pleased to hear that your fourth trip with Wilderness was another dream experience. It is wonderful to know that you found the motorhome well-designed, especially with the large garage, twin bed setup, separate toilet and shower, and Apple CarPlay.

We appreciate you highlighting our team’s care and making you feel like a valued guest. We hope to welcome you back again for your fifth New Zealand adventure whenever you are ready!

Ngā mihi,
Team Wilderness

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più