Really appreciated being able to order a replacement part 10+ years after buying the initial product. That's what sustainability looks like! It was easy to determine which part fit on my trailer, and... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I accidently ordered the wrong size wheel to repair my 20 year old bike trailer. Staff was great helping me measure the old wheel correctly, issue a shipping return tag, and get the correct product r... Leggi di più
Product took 4 months to show up even though it was supposed to ship in 7-10 days. Communication through email is almost impossible and calling by telephone gets you nowhere. If this wasn't the only... Leggi di più
My son loves riding in the Wike trailer. Now, we can go biking as a family. We found the Wike trailer easy to put together and well made. I had a great experience with customer service answering a few... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Discover Unrivaled Safety and Innovation with Wike Bike Trailers. At Wike Bike Trailers, we blend cutting-edge innovation with an unwavering commitment to safety, ensuring your biking experience is unparalleled. Picture this: a bike trailer collides and rolls over, a parent's nightmare. Meet John, a father who faced this exact scenario but found solace in the outstanding safety features of the Wike Bike Trailer. Here's his story: "I was cycling with my daughter when a car collided with our bike trailer. Despite the terrifying impact, the Wike Bike Trailer's egg-shaped frame design kept it stable, shielding my daughter from harm. I highly recommend it to every parent seeking a safe and reliable trailer." Safety is not just a feature at Wike; it's a commitment. Our trailers boast a Stainless Steel Tow Bar, ensuring optimal strength and security during your biking adventures. Traverse various terrains with confidence, knowing your trailer is securely attached. Convenience meets quality with our Easy Fold and Stow Away design. Whether you're heading to the park, embarking on a family vacation, or seeking a seamless storage solution, our trailer effortlessly folds down for easy transport and storage. Space and headroom are paramount in our classic trailer design. Ample room for your little ones or gear, coupled with increased headroom, provides additional safety in the event of a rollover. Travel worry-free, knowing your loved ones have plenty of space and protection within the Wike Bike Trailer. Our innovative Egg-Shaped Roll Cage sets us apart. Enhancing strength and stability, this design allows for optimal weight distribution and impact resistance, minimizing the risk of tipping or rolling over during unexpected situations. Discover the versatility of Wike Bike Trailers with our diverse product range. Whether you're looking for Child products, Cargo solutions, or Special Needs products for both kids and adults, we have you covered. Each product is crafted with the same dedication to safety and innovation that defines Wike. Safety is our priority at Wike. With a keen focus on providing a secure and reliable experience, our bike trailers ensure peace of mind during your outdoor adventures. Choose Wike Bike Trailers – where safety and innovation converge for your family's biking enjoyment.
Informazioni di contatto
5067 Whitelaw Road, N1E 6J4, Guelph, Canada
- 5198243869
- customerservice@wikeinc.com
- wikeinc.com
4,5
Eccellente
137 recensioni
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Le persone hanno visualizzato anche
Great product
Great product. Customer service is the best I have ever experienced. When an order got cancelled through a secondary website I called the company to see if we could get a special needs trailer before Christmas. The person I talked to was kind, and was able to get a trailer shipped immediately so my daughter could indeed get the trailer in time Christmas. Then she even called back to fill me in on why the previous one has been canceled.
Great experience!!
18 dicembre 2023
Sent exactly what I needed
Sent exactly what I needed. Glad the part was still available.
15 dicembre 2023
This is the second Wike we bought
This is the second Wike we bought. The first one is still in daily use for the last 4 years. This is the biggest, strongest and most compact stroller-trailer. Durability and quality is superb, although I noticed that cabin and cargo space material on our new one is a bit thinner. Hope it won't matter and affect performance and it will serve just as good as the first one. Our autistic kids love riding in them. The only "weak" part is swivel wheel. We buy a new one every year or so. But we use it hard and take it on trails and such. When we needed the second one we did not hesitate to choose Wike. You can't beat quality price ratio. Shipping was free and quick. Also we enjoyed 100 dollars off on holiday sale. Because we bought it directly from their website. (The first one we bought through Amazon didn't get any discounts).
5 dicembre 2023
Great product
27 novembre 2023
The fast shipping is great
23 novembre 2023
Great customer service
Although my purchase is not here yet, should arrive tomorrow, your company has been so helpful to me. Madison especially has been so helpful and nice. I had an issue with the address the item was to be shipped to and Madison was able to change that for me with UPS. She helped calm my nerves over the mistake. I now wait for tomorrow with my cart hopefully coming to the correct address. Your customer service so far has been up and beyond expectations.
23 novembre 2023
Great product.
13 ottobre 2023
Excellent company to deal with my…
Excellent company to deal with my trailer had some minor problems wike made it right I would highly recommend then if your looking for a work trailer or any bike trailer
21 novembre 2023
Great and fast experience
Great and fast experience. I cant wait to put my son on his nice carrier and ride ride!!
6 novembre 2023
Phone call with your customer service manager made all the difference.
Thank you for taking my phone call. I don't remember the name of the customer service manager I spoke to (1-866-584-9452) but this made all the difference in selecting the correct product for my needs. I would have likely not ordered from you otherwise because there had been an error in the product description on your website.
We have not used our new boat cart yet because it is winter time now, but the product arrived promptly and was easy to assemble with clear instructions.
30 ottobre 2023
Trailer saved my business
Trailer saved my business...my old landscape trailer was way too small and this is perfect.
17 novembre 2023
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