Widestep Recensioni 

The initial thought I had when I saw the fact they cater to wider feet was I would be able to order shoes in a more realistic size, meaning not having to compensate for my wide feet by getting a larger size. I placed my order, then found out they ship from China (strike 1). They advertise they ship in 7 to 14 days, so when I didn't see my product yet, I reached out. It seems like their customer service is all AI, no live people (strike 2). They assured me my order was in transit. I finally got my order (1 day shy of 1 month later) and saw the shoes, which the toe box didn't look any different than other shoes I've purchased. When I tried them on, they were SUPER TIGHT and too small. When I reached out asking for an exchange to get my correct size (at first by calling the phone number on their website, only to hear a pre-recorded message saying you HAD to send an email), instead of offering that option they said they would give me an 80% off discount code to use. My original order was Buy 1 pair, Get 1 pair free and there was a free gift in addition. So when I went to place the order with the discount code, the Buy 1 Get 1 offer disappeared and I would have paid for the free gift. So I tried to have them correct this, and got no satisfaction (strike 3). I finally asked them to send me a shipping label so I could send them their products back and I would eat the initial cost of the order. They said I would have to pay for shipping, and gave me an address in the UK (to ship there would cost MORE than the cost of the order). They said to ship it to them and when they got it, they would refund me. I wasn't about to pay that amount for shipping, so asked them what would happen if I did NOT send them the items back. They said they would give a 30% refund, so that's what I did and I WILL NEVER DEAL WITH THIS COMPANY EVER AGAIN.

Do not buy these shoes! For a few reasons
They are not wide!
If you go to return them. It says free returns but you have to pay for the shipping to the Uk. You’re going to spend as much on returning as it was buying them. The ad looks like they are in NY they are not!!! Returns have to be sent to UK. When I emailed and complained. They gave me a 10% off. Still not close to what I payed but was better than the shipping cost to the UK! Now I stuck with 2 pairs of shoes I can’t wear. Might as well throw them and my money away

Shoes are too small and of poor quality. Cost to return them to England is $119….$40 more than the shoes. I am sorry I did not see these awful reviews before I ordered them. Such a scam site!

WideStep review - You are a fraudulent and dishonest company. You deceive, give false and inaccurate information and take unfair advantage of the buyers. You should be ashamed for your deceitful selling practices. Buyers beware!

If I could give a negative review I would. I also wish I had searched for reviews before purchasing. I bought 2 pairs of the Widestep buckle shoes and the insoles. The toe box was definitely NOT as advertised - it was squared off and very narrow. No room for my toes. In order to receive my refund I had to send the shoes back to the UK! Needless to say, it was very expensive (over half what I spent for the shoes). Just sent them off today so I don't know how long it will take to receive my refund. Lesson learned - look for reviews!

Buyers BEWARE!! This is actually a zero star review. The 2 pairs of MaryJane shoes ironically advertised to accommodate wide feet are cheaply made and extra NARROW. The return procedure is unstated until you make email contact. Phones don't work. Then you are instructed to return them to Leicester, England at your expense, not the alleged New York address of their website. Fraudulent product and advertising and once you buy you will not be refunded for return of unused shoes.

This company advertises that the flat goes up to 12-12.5. They only go up to 11.5 however. When you try to return them, you have to send them internationally to London England which costs more the the cost of the shoes. Don't get stuck like I did.

Shoes are not wide, neither are they true to size.. I ordered a size.larger than I usually wear and they are at least 2 sizes too small. Company refuses to give a valid return address and will soon be outside the return window for refund. THIS IS A TOTAL SCAM!

Same as other reviews here. Promised wide widths, arch support and adjustable straps. They are at least two sizes too small and terrible quality! Believe me I will warn everyone I know. I own a caregiving company and at least I can warn my clients!!!

The shoes do not have a wide toe box. They are not as advertised.
I ordered 2 pairs of Mary Jane’s on a BOGO offer, and could barely get them on my feet.
To return the shoes for a refund, you have to sent them to England. The company does not cover the cost of shipping.
If you truly need a wide toe box, do NOT BUY these shoes.

Sad! Buyer beware! Buy one, get one free! Not worth it. Waited over 3 weeks for shoes to arrive. Too small and NOT Wide at all. To return I would have to send to the United Kingdom which costs about the price I paid for the shoes. They are sorry I am unsatisfied and will give be 20% off the original price! If I CANT wear them... what good is that. REPEAT- DO NOT BUY!

I ordered these shoes because of money back guarantee. The quality of these shoes are so poor that I wanted to return it and get my full refund as they claim. If you want to return, you have to pay for shipping to Leicester, UK yourself which is the cost of the shoes. This is such a scam. I am very unhappy with their response.

Do not order from this company if you don’t want to be spammed! I ordered 2 pairs of shoes thinking I would receive what they are advertising. I ordered the Mary Jane style and yes received the colors I ordered but the style was nothing like what they are advertising…..what I received was a very ugly, cheap version of the Mary Jane style shoe. It has a squared off toe, is very narrow not wide and the strap goes diagonal across one’s foot not across the top of the foot! It’s uncomfortable to wear. If you order, you will not get the shoe as advertised but this cheap, uncomfortable knock off! Do not buy from this company! I contacted them and have not heard back. The phone number for service is not working and the NY address is not the company but an arts supply store! Beware!

The shoes are not wide at all...I wear a 6 WW but these are much too narrow. Their return policy is a joke...you pay back to UK to return...horrible company to buy direct from. Never again!!!

My order took longer than expected. When I finally got my order, the shoes did not fit and were very uncomfortable. I assumed free returns meant free returns, however since the shoes were not defective, I would have to pay the postage to return. To make matters worse, the return shipping address is in the United Kingdom! That would be prohibitively expensive. The address used to contact them is in NYC - I surely did not expect to have to send a return overseas when a US address is used in all their correspondence. This is very deceptive and I am stuck with shoes that I can not wear. Do not buy unless you are absolutely sure the shoes will fit!

For those who had issues with the return, start a dispute with your card provider. It will very likely resolve in your favor. I was burned once and now never order from an unknown company without checking on TrustPilot first!

Pennington's has been going down hill for a while now. I find their clothes to be very outdated and just plain ugly.
I did find some jeans I love, they fit perfectly, but the second pair I ordered stink. They smell like they were stored in a sewer. I took the tags off thinking the smell would dissipate but it has not. Customer service is less than useless and rude. When they finally got back to me they told me they do not sell that product and will not refund as adefective item. Excuse me?? They most certainly do as you can still order them.
I am cancelling my account and will shop elsewhere from now on.

Terrible shoes. I purchased these online as they were advertised as wide fit and looked nice. I thought they were a decent price until I was charged and realised they were in US$ (I’m in Australia). They took about 3 weeks before they even left the warehouse in China, and arrived in plastic bags, not a box. They smell like plastic and glue. And they are definitely not wide fit. They are very snug fit for my feet. They may stretch over time, but will likely hurt my feet in the meantime. I should have read the reviews here before purchasing. Very disappointing. I doubt I’ll contact the company for a refund since they came from China and will likely cost more the return than is worth the time, but I would definitely not purchase from them again.

Ads talk about the wide tomboy and these shoes are very narrow. The only wide part of the toe box is that they are pointed toes with the end cut off.

Beware of you don't like or want the shoes. The only way to return the shoes is sending to an address in England! Nothing in their ads say this. What a joke :-(

Got my order finally today. I am extremely disappointed. Not only do these not have a wide toe box, they are in no way a wide shoe. They are comfortable enough to try on, but I sure wouldn't want to feel what they are like after you've been on your feet for very long.
Also, unlike the pictures on the website, the strap does not go straight across your foot. It is on a diagonal. Very deceptive.
I will not try to return these, so you guys win again. I hear that you offer some silly discount on another pair as compensation. No thanks. It also appears that it costs a ridiculous amount to return them.
This is definitely live and learn for me.
Also, it takes a long time for shipping and the tracking is the worst. Warning: they are shipped out of China. That says it all