I had been researching climbing frames for quite some time when I came across Wickey. Their customer reviews were fab, the website was so easy to use and a fantastic sale on making superb quality clim... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I had been researching climbing frames for quite some time when I came across Wickey. Their customer reviews were fab, the website was so easy to use and a fantastic sale on making superb quality clim... Leggi di più
L'azienda ha risposto
I did lots of research on which company to go for and loved Wickey, their colour options and designs were gorgeous. However, we were sent the wrong colour accessories, when I messaged them they then s... Leggi di più
The website was easy to navigate and once I'd worked out how to log in, I liked that you could select products onto a wishlist to compare them. Because the monkey bars are a big financial outlay, this... Leggi di più
L'azienda ha risposto
There was clear communication from ordering to delivery. Emails were answered within hours. Delivery was great, packaged really well. The wood is thick and of a high standard quality. Instructions wer... Leggi di più
Enchant your children with a Wickey climbing frame for happy outdoor moments ☀ Slide ✓ Swing ✓ Sandbox ✓ 10-year warranty • Free shipping ➤ Order now!
Franz-Savels-Straße 69, 52538, Gangelt, Germania
Ha risposto al 12% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Arrived sodden wet.
Instructions completely soaked.
Oversized pallet meant it couldn't be delivered to the house.
We bought the storm flyer , and its brilliant. Really strong well made product. Very communication from the seller , shipped so quick . Would definitely buy more from them .

Risposta di Wickey GmbH & Co. KG
I did lots of research on which company to go for and loved Wickey, their colour options and designs were gorgeous. However, we were sent the wrong colour accessories, when I messaged them they then sent the wrong ones again, I messaged another time and they finally sent the right colours but then when unwrapping the slide we discovered it was badly damaged and unsafe to fit and play with, we are also missing some wood pieces and no ones answering my messages. Our climbing frame and slide are too dangerous to use and we have a massive box of parts and a broken slide waiting to be collected. I’ve called twice but the line breaks two seconds after connecting my call and no one’s responding to my emails. I’m shocked at how they’re running this company.
I think the options and visuals were really easy to use for peace of mind
Payment options also super for parents!!
Nice
Free delivery too!

Risposta di Wickey GmbH & Co. KG
Ordering was simple and easy, sale price was reasonable. Let’s hope we get the same once the product arrives. Two very excited boys.

Risposta di Wickey GmbH & Co. KG
I had been researching climbing frames for quite some time when I came across Wickey. Their customer reviews were fab, the website was so easy to use and a fantastic sale on making superb quality climbing frames even better prices. Ordering was really easy and they even sent a discount code on sign up. Would definitely recommend Wickey if your looking for a climbing frame from a reputable business.

Risposta di Wickey GmbH & Co. KG
I have just ordered the Wickey Smart Hero for my child’s 3rd birthday party. Ordering and selecting the frame was very easy. However I would have liked a more detailed measurement picture for each frame to help me work out which fits into my garden the best

Risposta di Wickey GmbH & Co. KG
It was easy to use the web site for signing up, choosing and ordering. The different ways to pay was a great help and if I needed to know anything, the FAQ, was very helpful.

Risposta di Wickey GmbH & Co. KG
Easy to order and clear pictures.
Easy to add on additional parts.

Risposta di Wickey GmbH & Co. KG
Great product selection on Wickey! Easy to navigate and place the order.

Risposta di Wickey GmbH & Co. KG
Easy to navigate, good options to pay at point of purchase

Risposta di Wickey GmbH & Co. KG
Easy to use website, great choice of configurations and clear add-ons. Also great that the teenagers can use the products!

Risposta di Wickey GmbH & Co. KG

Risposta di Wickey GmbH & Co. KG
Fantastic website, I feel confident about buying products off this website as the descriptions and guarantees are amazing and fill me with trust when buying items for my children. Thank you

Risposta di Wickey GmbH & Co. KG
I had numerous promo code via email and unfortunately none of them worked, which is deceiving
Easy to understand and use the website. Clear options and multiple choices available. This is the second climbing frame I’ve bought and I highly recommend this company.

Risposta di Wickey GmbH & Co. KG
The website was easy to navigate and once I'd worked out how to log in, I liked that you could select products onto a wishlist to compare them. Because the monkey bars are a big financial outlay, this helped so I could come back and think about it carefully. Once I'd made my decision, buying the product itself was simple and intuitive, easy to follow.

Risposta di Wickey GmbH & Co. KG
Really easy clear to navigate website. Have bought from them before and was also a very easy transaction. Really pleased with high quality goods

Risposta di Wickey GmbH & Co. KG
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