White Label Juice Co. Recensioni 1.385

Honestly I'm starting to really dislike this company Ive bought multiple bottles from them and they keep opening and spilling out everywhere while I try to use them to drip into my vape. What a waste of money. Their shipping is also annoying. It says creating label for days and then never updates until its already delivered or you pay for 2 day shipping even though it ends up arriving a full week late. Taking my business elsewhere.

Alright I used to really love this company but that being said so much has changed. They take forever to ship your order. It took over a month for me to receive 2 bottles of juice from them back in December. I want to remind everyone there is a federal vape mail ban. Most other companies have responded on their websites with how they plan on moving forward. White Label has not done this and as far as I can see are still accepting order on the very very very limited amount of juice they have in stock. Please save your money and order somewhere else or visit a local shop.

I've been a loyal customer since 2016. I even visited the business in Vista, in 2018. I was always satisfied with the level of service I received, but lately, the quality of customer service has plummeted. My emails and phone calls go unanswered and the shipping has become slower and slower with every order I've made within the past year. What has happened to this once great juice company? Communication makes a massive difference. Informing customers why orders are not being shipped on time alleviates concerns that the customer isn't being scammed out of their hard earned money.
I made an order on March 26 and on April 7th, it still hadn't shipped, but on whitelabel's website, they said the order was "fulfilled", although it hadn't even shipped. Tracking supported the fact that it wasn't shipped. After finding the number to the owner's personal cell phone and speaking with him, he shipped it out.

I've been ordering the lemon cheesecake for a couple of years now and have never been disappointed..until the 3 bottles I received yesterday..the juice is dark orange and taste old and has a terrible smell when vaping..only 1 btl has been opened..the juice taste and smells just like cigarette tobacco..terrible! Can I return for a refund?

They were really great at one time and would have been 5 stars. I was a long time customer and only bought their juice since 2013. Their product was good and the shipping to match. I don't know what happened, but Im sure the excuse is C0\/1D or Newsome. However, you can't use that excuse forever. Their shipping has been terrible and slow, if at all. And now their products has simply dwindled down to nothing. They have not restocked since December or given any updates. They could at least inform their loyal customers if they're even still in business, however, they have to still be in business because I just received a package from them last week. Such a shame for a great brand. Come on White Label, give us an update on your website!!.

Some of the juice shipped needs to be steeped longer to get the full flavor. But others are good to go right out of the box.

I've been ordering juice from this company off of their site for years now. No problems and anytime I did have any issue like them sending the wrong nic level they fixed it ASAP. That is until 2020 hit. I had one big order in the middle of 2020 that they insisted that they shipped and made me wait about 2 weeks before finally sending my order out. But my most recent order placed Dec 1st had a shipping label made on Dec 7th and here I am Jan 14. I have sent the company multiple e-mails trying to resolve the issue and now am in the process of trying to get my money back from CC company. Its a shame after having such steady and consistent business with them that you just get ghosted like this. UPDATE: Jan 24th after have already filed a dispute with my credit card company and have already received my money back my order came. no change to how white label dealt with the problem they never responded back to any of the emails or phone calls from me. My guess is that once I filed a dispute with my credit card is when white label finally contacted the post office.

Awesome service, vape juice and fast service!!

Ordered juice on dec.7th and shipping label was printed same day. Juice never shipped. It's been a month and all emails have been ignored. Sent messages via social media accounts and those remained unanswered as well. Filed complaint with BBB on Sunday requesting website be shut down. I want to know where my money has gone since juice never shipped and apparently I am one of many that this has happened to recently. Don't waste your money on them. I've been ordering from them for 5 years and never had an issue that wasn't resolved quickly. Such a shame.

I used to love this comapny, but lately, they seem to have tanked. I ordered $99.98 worth of juice a month ago, and they sent me a shipping notification on the 7th of Dec. Here it is the 4th of January, still no juice. The tracking number shows the order was never dropped off at the post office. I have emailed them 4 times, and called them twice. Nobody answers either method of contact, nobody has called me back or contacted me in any way. Apparently, I am now out $100, because it's become apparent nobody at this company cares about customer satisfaction. I am wondering if they are even shipping anything at all anymore. Very sad, because it was once an outstanding company to buy from. Now..save your money, and go elsewhere.

No customer service and you don't even see them on social media no more. It is sad because I really enjoyed their Juice but they seem to not be the same company they once were where they use to show care. I do not recommend them anyone. Ordered Juice from a month ago and still nothing

I give 2 stars due to good past experience. Current experience is different. Placed order 4 weeks ago, and it hasn't shipped. I have gotten no responses from contacting the company. Not sure they're still in business.

Do not place your order from now on, find a different website. I ordered 2 bottles on 10/11 and haven't received any information about the shipment. I tried to contact them via mail, website, and Facebook but no one replied. I guess this will end my journey with White Label after years.

Package arrived with broken bottles, 3 days later, white label juice company still has not even responded to my inquiry. I would not spend money here. There are too many e juice places to have to deal with this nonsense. Good riddance.

FYI, I had to give one star in order to write a review. 0n 9/23 I ordered two bottles of juice. A week later, got an email about policy updates beginning 10/5 that seemingly will delay shipment until after 10/12. I say seemingly because they won’t answer my questions via email or my phone call. So far, I’M NOT IMPRESSED. Very disappointing; hoped I’d found my new supplier. Guess I’ll keep looking...

Juices are great but customer service is COMPLETE CRAP!

They've sent me the incorrect products on more than one occasion, and lately they've been ghosting my emails and just not responding after messing up a fairly large order! I will be getting my juice elsewhere from now on.

Best dessert juice EVER! I hope they stick around for a long time. I have a wide recommendation of flavors: custardscotch, caramel cheesecake, caramel custard and butterscotch caramel cake. Vanilla custard and strawberry custard are amazing too. I like that they have a package deal for them. I had a sample of Tigersblood and it was pretty great. For my next order, I'm going to step out of my comfort zone and order Tigers Blood and Peaches and Cream.
They have a generous reward program offering points for when you buy products. You can earn up to $20 your purchase and I'm sure you can save up more. They often have bundles, for example they had buy 3 for 2 during the summer.
I like that they have free shipping. I dislike that they do not have a military discount. I also dislike that they are very hard to get ahold of via phone & email. I understand that they have a staffing problem, however I am sure they can hire someone as a secretary to take care of calls and customer service. It is the biggest complaint I have seen on here, and it is the biggest problem I have for myself. Luckily I live nearby so I just drive down to headquarters and handle any issue I have myself.

Great customer service big variety of e-juices amazing quality

Great juice quick shipping a+ will shop here again

Shipping time was fine. Quality of the liquid is terrible. The liquid is ultra thin and leaks immediately out of my tank, and does NOT taste like ANYTHING. Pretty disappointing, I was so excited for this only to be drastically let down.