I ordered a paper cutter from Whitaker Brothers. The staff emailed shortly after asking specifics on shipping and tge company where the equipment would be delivered. All in all I have received 3/4 ema... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We purchased the the HSM Profipack C400 Cardboard Shredder for our e-commerce business to start using our old cardboard as filler material instead of purchasing paper and foam. It was shipped quick o... Leggi di più
Customer service was initially great; however, when I emailed and called to follow up regarding an order I placed there was confusion and lack of communication. My order was shipped via ground without... Leggi di più
The folding machine we ordered arrived very quickly and seems to be working well so far. We were supposed to receive a free cleaning kit with our purchase. The manufacturer stopped sending them ap... Leggi di più
Dettagli dell'azienda
- Grossista di attrezzature per la distruzione dei dati
- Servizi per le imprese
- Produttore
- Negozio di forniture per uffici
- Servizio di riparazione attrezzature per l'ufficio
- Fornitore di attrezzature per l'ufficio
Scritti dall'azienda
Established in 1945, Whitaker Brothers is a trusted supplier of data destruction solutions, paper handling & print finishing machines, and mailroom essentials. Their product range spans shredders, degaussers, disintegrators, paper folding machines, paper cutters & trimmers, and paper joggers, and cater to government agencies, military installations and commercial entities of all sizes. Based in the Washington, D.C. metro area, and veteran-owned, Whitaker Brothers offers competitive prices, excellent service from their tenured and knowledgeable staff, and advice from their experienced product experts that surpasses any of their competitors. They pride ourselves on their ability to provide steadfast customer support long after the initial sale.
Informazioni di contatto
3 Taft Court, 20850, Rockville, Stati Uniti
- 800-243-9226
- satisfaction@whitakerbrothers.com
- whitakerbrothers.com
4,2
Molto buono
873 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Easy to locate items needed
Easy to locate items needed. Quick process to order on the website. Highly recommended. Five Stars!!!!
14 gennaio 2021
They made it seem like I was wasting…
They made it seem like I was wasting their time. I purchased a $2,000 shredder. After I paid them they said because I wanted to pick up at the ups freight terminal that it was fraud. I personally do this with any freight I get. It's easier for me to pickup. I had to tell them to cancel it, I am still waiting on a refund. I wouldn't recommend. I went with who had the cheapest price, lesson learned. I am now buying the same machine from staples. Will take 2 weeks for them to get in and I'll pick it up there.
8 gennaio 2021
Awesome service and speediness
speedy service & delivery of a machine we needed quickly!
highly recommend - great prices & service.
Thanks!
Yann
28 dicembre 2020
Online service was very efficient
Online service was very efficient. Search for product was fast. Delivery was excellent.
Thanks, again
21 dicembre 2020
Would highly recommend this company!
Would highly recommend this company!! I ordered online and received an email from a company rep asking if we had any questions and if that machine was for sure the right fit for our needs. Also product was received within 2 days of ordering.
21 dicembre 2020
We needed a paper folder ASAP
We needed a paper folder ASAP. Our old one broke and we had a massive mailing. I called and informed your sales department of our desperation and was told I needed to order right away in order to get it in time. After two days of waiting for confirmation of it shipping out, I called in and was told it was on backorder. So we had to cancel our order and pay a lot more to have something overnighted as a bandaid.
18 dicembre 2020
Risposta di Whitaker Brothers
We're sorry that your old folder broke in the middle of a job. That had to be very frustrating.
Not to be indelicate, but it's also not our fault.
We're also sorry that we're not able to control our manufacturer's inventory, we can only sell the machines they have available. Somebody bought the last available one before your order went in, which is why it was back-ordered.
In the interests of fairness, we're hoping that you'll reconsider your review.
Excellent service and followup.
14 dicembre 2020
Timely and complete order
The order process was simple and was confirmed immediately. Shipping was timely and the package arrived in perfect condition. All listed materials were included.
11 dicembre 2020
My first order with Whitaker Brothers
My first order with Whitaker Brothers, but I was amazed how quick they were. Best price and unbelievably fast delivery. I'll definitely be using them in the future.
4 dicembre 2020
I was happy to find the same timecards…
I was happy to find the same timecards using the product code from a previous invoice. Also, we received the timecards very quick.
3 dicembre 2020
Excellent service
17 novembre 2020
Great to do business with
Great to do business with. Fast shipping and the best quality parts. Thank you.
16 novembre 2020
Ordering was easy and the product came…
Ordering was easy and the product came in quick.
13 novembre 2020
I accidentally bought the wrong item…
I accidentally bought the wrong item and they refused to return it. I did some checking and saw that mybinding.com has the same item for about half price. Don't buy from this company.
10 novembre 2020
EXCELLENT service
EXCELLENT service! We needed some urgent help as we were up against an important deadline (election day) and needed some equipment overnight. Whitaker Brothers came through for us AND had the best prices! Without Whitaker's help, counting votes in our county would have been delayed. You all are heroes for democracy!
31 ottobre 2020
Great product better than anything I…
Great product better than anything I saw on Amazon, and half the price. Works like a charm, fast, quiet, etc. as promised.
28 ottobre 2020
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.