I have returned 2 pairs of boots. It took weeks and several reminders to get a refund. Than, the refund was based on new (lower) prices on the website, not on what I paid. Now again, several weeks d... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Bought some size 9 wide fit sandals, through Debenhams website. Took a while to arrive and sent them straight back as were nowhere near that size and super narrow. Returned on 6th May and finally h... Leggi di più
I sent a return via evri drop -off on the 18th of February and I am yet to get any confirmation of receipt of the items /refund. I have tried tracking the package but it's limited since Evri has re... Leggi di più
Arrived 2 days after ordering.ordered size 5 shoe and find them true to size. Well packaged and nice quality. A lot of negative comments on here which mostly seem to be about returns which I haven't e... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Fashion Designer
Informazioni di contatto
New Bailey Street , M3 5FS, Manchester, Regno Unito
- support@wheresthatfrom.com
- wheresthatfrom.com
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
NOT PAYING MY REFUND BEAWARE FAKES!
I feel like this company is very dishonest and doesn’t want to refund my money!
Firstly most of these reviews are from them emailing straight after your purchase with “you have 24 hours to enter our competition to earn your money back for your shoes by leaving us a review”
So people think they have a chance of having there shoes for free and leave a good review just for the sake of winning, bearing in mind they haven’t even been posted yet!
Secondly I ordered size 7 boots , they came and were too small so I packed them back in the box and filled out the sheet of paper for an exchange to a size 8.
They received the boots and issued me a refund straight away (apparently) on the 21st of October and it’s now the 26th
I have had no refund in my account, they keep writing one word emails with English like a 5 year old is writing it
Very unprofessional and seem very conniving.
Very angry and upset and it’s the principle of them lying to me and not answering my worries professionally gives me the instinct they are trying to steal my money.
I even left a good review hoping to win there competition but I will be finding it and removing it as it’s a bribery way to up sell your business and it’s fake!
Lovely shoes
Lovely shoes. They look gorgeous. Can't wait to try them out
Website was very slow
Website was very slow. I haven't received my order yet although the shoes I've ordered were considerably cheaper than on other sites. I'm hopeful they look as good when they arrive as they did on screen🤞
Fast service
Easy web site fast process great choice
swift postage but the boots were so…
swift postage but the boots were so narrow which is a pity as Iv had to return them !
Lovely boots fast dispatch great…
Lovely boots fast dispatch great quality would recommend and would use this website again
Amazing service
perfect heel size for dancing
perfect heel size for dancing, very comfortable, never tried the brand before and glad i did
I have placed my order sat
I have placed my order sat, and on Sunday, the royal mail delivered my boots, which I couldn't believe how quickly they arrived. Should receive the rest Tuesday now,very happy with the items already received.
Easy shopping experience and was able…
Easy shopping experience and was able to use a discount code thank you!
Quick easy service to use
Easy to use the site no faff
They are true to size
Loved my experience with Where’s that from I bought 3 pairs slippers and was happy with all of them they were good quality and true to size delivery was on point too I’ve ordered 3 more pairs and can’t wait to get them
Really easy to order my shoes and fast…
Really easy to order my shoes and fast processing. I am very pleased with my experience with Debenhams and where’s that from
Purchased after reading great reviews
Purchased after reading great reviews . Look beautiful and can’t wait to wear .
Easy purchase
Easy purchase, packed well and arrived really quickly. Would have preferred more of a 360° picture online.
So easy to access what I wanted on the…
So easy to access what I wanted on the website and love the shoes
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