Western Container Sales & Rentals Recensioni 189

TrustScore 4.5 su 5

4,4

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Valutata 5 stelle su 5

Container delivered to grassy lot. They had to reschedule several times due to rain. Will was helpful, checking the weather forecast for our area. When we finally got a dry day, delivery guy worked... Leggi di più

Valutata 5 stelle su 5

They were not only diligent about when to drop off the container and making sure there was enough room, but also even the weather conditions! Part of our driveway is gravel and they checked the weathe... Leggi di più

Valutata 5 stelle su 5

I checked with multiple storage container suppliers and opted to go with you because you were "slightly cheaper" than most other options. Now, out of the blue you are raising the prices which defe... Leggi di più

Valutata 3 stelle su 5

I liked that everything was easy, calling ahead of time , having everything ready by the time I got there. DISLIKED that after I did inspection , I found one of door hindges broken side wall bent and... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di container

Scritti dall'azienda

We help people buy and rent used shipping containers across the US and Canada. Founded in 2015, Western Container Sales is one of the largest purchasers of used shipping containers in North America. We work with global intermodal companies to sell their used intermodal cargo containers to storage customers. Leverage our international relationships to buy used shipping containers at wholesale prices online. Every container we sell comes with a 3 year warranty covering structural integrity (doors that seal, floors strong enough to drive a forklift on, and no leaks). Our online buying experience makes the process of buying or renting a shipping container easy. Learn more at WesternContainerSales.com

3 Year Warranty

No leaks, guaranteed

Every container we sell is covered by our 3 year structural integrity warranty. Doors are guaranteed to seal, floors are strong enough to drive a forklift on, and the roof is guaranteed not to leak. Fewer than 1% of customers ever need to utilize their warranty and our goal is to get you the right container from the beginning so your warranty is just for peace of mind...

Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

189 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 83% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

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Valutata 4 stelle su 5

This was a fairly smooth experience

This was a fairly smooth experience. The problem I have is that they say it takes 2-3 days to get a release and then 15 days to pickup but when I purchased mine I got a release email instantly and then that email said I only had 10 days to get my containers. I ordered earlier than I needed them thinking I would have to wait to get them but then I had to completely change my plans because the timing I was expecting was not right. The folks at West Gulf were great and pickup was smooth.

9 marzo 2023
Valutata 1 stelle su 5

Pita… plain and simple

Pita… plain and simple. Container is extremely rough looking inside and out. Is it wind and water tight? Time will tell but the whole process was harder than buying a house. If you have to deal with fraud, good luck. He doesn't return phone calls and you play email tag with him. I think it is very unprofessional. They did end up working with me after they read this review. They ended up refunding me some money for the container.

1 marzo 2023
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Risposta di Western Container Sales & Rentals

We're very sorry that your order required secondary review and the delivery was delayed, but more so we apologize that our communication was lacking in that process and we compounded the problem. We appreciate you taking some time to discuss the issues with your order on the phone recently. Please know that we're working to address them internally. Apologies again for an experience that was below our normal service standard.

While we did offer a partial refund due to the extreme circumstances of this order, we did not make the refund contingent on updating this review and initiated it ten days ago (prior to this review being updated).

We apologize again for a service experience that was not up to our normal standards as well as for the communication issues with your order.

Valutata 3 stelle su 5

Bent Door!!!

One of the doors on my shipping container has a bent hindge so it makes the door really hard to close especially since I am a 5'2"... 110 lb woman. Not cool at all. The one door swings just fine and the other door is bent to crap. I'm not happy especially paying as much as we did and having to wait so long. 😕

13 ottobre 2022
Logo di Western Container Sales & Rentals

Risposta di Western Container Sales & Rentals

We're sorry to hear about the issue with your door, that's definitely not how the container should have been delivered. Apologies also for the delivery being delayed a day from the scheduled delivery date due to an issue with the hauler (which probably made it even more frustrating to have an issue on a container that was delivered late).

We reached out to you to work to resolve the issue, but it sounds like you may have already resolved the problem with the bent locking rod on one of the doors. Please feel free to reach out to our office directly if there's anything else we can do to help make it right. Thanks for your business and we hope the container is working out well otherwise.

Valutata 5 stelle su 5

Great company, great experience.

My family have bought containers before for storage and other construction related concerns. This was the easiest process I've found to date. The price was affordable. Delivery was fast. If all of their deliveries were made by the quality of gentleman named Tye that they had sent, the world would be a better place. I needed the container dropped within six inches of center and he dropped it clean, first try. He also showed up early to beat Dallas traffic (like 6 in the morning) all according to the delivery instructions I gave. The customer service was top notch. I had an issue with a door not closing properly. Customer service immediately connected me with a knowledgable tech and the issue was fixed within ten minutes. Only company I'll use from now on.

10 novembre 2022
Valutata 5 stelle su 5

A prefect team

Will stayed right on top of everything, Tammy was able to fix the curves and bumps. Kyle the transporter was a Rockstar. Made this a much smoother and easier process then I was expecting. Thank you all

28 dicembre 2022
Valutata 5 stelle su 5

Camp Sun Splash…

Our summer day camp needed a storage container for the items we use for 10 weeks. We partnered with a church to pay and conduct the administrative work to order the container. The storage space we gained was well worth the investment.

31 dicembre 2021
Valutata 5 stelle su 5

Out of the blue rate increase

I checked with multiple storage container suppliers and opted to go with you because you were "slightly cheaper" than most other options. Now, out of the blue you are raising the prices which defeats the purpose of me choosing you.
I honestly would not raise rates on existing rentals until it hit the year mark (12 months), then make an adjustment. But what do I know. I own rental properties and have not raised rates on any of my tenants because I enjoy having "long term" rental income and less turnover.

***UPDATE*** Mike reached out to me about my issue with the price increase and he understood and corrected the issue for me. He made it right which I really appreciate. I have in turn adjusted my star rating to reflect.

1 dicembre 2022
Valutata 5 stelle su 5

I ordered a 20 ft

I ordered a 20 ft. Connex box on 12/7/2022. The lady who I spoke with was extremely friendly and helpful. The box was supposed to be delivered on Thursday but a driver had called in sick, so the box was delivered on Monday 12/19/2022
The driver was very friendly and knowledgeable placings the box exactly where I wanted it. The box appeared in great condition.

19 dicembre 2022
Valutata 5 stelle su 5

Great experience!!

The gentleman that delivered the container was very personable and helpful. He set the container exactly where I wanted it and it was very difficult for him to get into there but he pretty much did it on the first try. The container itself, I was very impressed with the condition.

9 novembre 2022

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