Western Container Sales & Rentals Recensioni 189

TrustScore 4.5 su 5

4,4

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Container delivered to grassy lot. They had to reschedule several times due to rain. Will was helpful, checking the weather forecast for our area. When we finally got a dry day, delivery guy worked... Leggi di più

Valutata 5 stelle su 5

They were not only diligent about when to drop off the container and making sure there was enough room, but also even the weather conditions! Part of our driveway is gravel and they checked the weathe... Leggi di più

Valutata 5 stelle su 5

I checked with multiple storage container suppliers and opted to go with you because you were "slightly cheaper" than most other options. Now, out of the blue you are raising the prices which defe... Leggi di più

Valutata 3 stelle su 5

I liked that everything was easy, calling ahead of time , having everything ready by the time I got there. DISLIKED that after I did inspection , I found one of door hindges broken side wall bent and... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di container

Scritti dall'azienda

We help people buy and rent used shipping containers across the US and Canada. Founded in 2015, Western Container Sales is one of the largest purchasers of used shipping containers in North America. We work with global intermodal companies to sell their used intermodal cargo containers to storage customers. Leverage our international relationships to buy used shipping containers at wholesale prices online. Every container we sell comes with a 3 year warranty covering structural integrity (doors that seal, floors strong enough to drive a forklift on, and no leaks). Our online buying experience makes the process of buying or renting a shipping container easy. Learn more at WesternContainerSales.com

3 Year Warranty

No leaks, guaranteed

Every container we sell is covered by our 3 year structural integrity warranty. Doors are guaranteed to seal, floors are strong enough to drive a forklift on, and the roof is guaranteed not to leak. Fewer than 1% of customers ever need to utilize their warranty and our goal is to get you the right container from the beginning so your warranty is just for peace of mind...

Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

189 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 83% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

We're thrilled with our 40-foot container!

We're thrilled with our 40-foot container! It was delivered quickly and arrived flawlessly. The driver was outstanding—very professional and friendly, ensuring the container was placed exactly where we needed it. Professional & outstanding service. A definite 5-star experience.

26 giugno 2025
Valutata 5 stelle su 5

Quality Service

The container was delivered on-time, and placed exactly as I wished. The driver was courteous and helpful. The condition of the container exceeded my expectations. I would certainly purchase from this company again.

19 luglio 2024
Valutata 4 stelle su 5

Keep in touch

Just wanted to say there was a few days lapse in our date of purchase and date of delivery.
Thinking since I had not done business with you before I needed to stay in the loop sorta like the shipping people do , it's being pulled , it's being sent to delivery, it's on its way . Type thing .
You were very true to your word and I have recommended you to others .
It is a lot of $ to most folk now to send and be wondering where your product is . So I had some trepidation. But you are people of your word . I appreciate that .

1 luglio 2024
Valutata 5 stelle su 5

Great customer service and communication

Great customer service. We called ahead of delivery because our drive on our property is less than ideal. They said if 40ft was a no go even if it came to is and then denied that they would bring a 20ft. No charge for additional shipping and even a refund of the difference between 40 and 20ft. They looked at satellite and thought okay, forwarded to the carrier and after approved it was here in a couple days. we have had it over a month now. Could not be happier.
Western container was very communicative and fast to reply. They were 100% up front about every step of the process.

11 settembre 2024
Valutata 5 stelle su 5

Great Prices, Fast and Friendly Service

I needed temporary storage for new doors, windows and walk-in tub for my new house build. 20’ was just the right size. Brought it out quickly, very reasonable delivery/pickup price and monthly rate was reasonable. I highly recommend this company. Clean, nice container.

11 settembre 2024
Valutata 1 stelle su 5

Who's a criminal?

I wish that I could give them a -10. I was treated like a criminal and accused of trying to fraud them after they received my entire $5000+ paid in full. I ordered 2) 40 high cube containers. I told the saleslady that they were for my butterfly preserve. It was a red flag to me that her email address had another company name in it. When I called them back I spoke with the owner who said that was the former name. I told him about my purchase and what it was for he assured me that they were a legitimate company and that I had nothing to worry about. I called my saleslady back and placed my order and paid the invoice in full. About an hour later after the payment had gone through the owner called me back and said that he was investigating me for fraud and he would need to know who owned the land, see the deed and research it. I asked him how could I be committing fraud to him if he already had all of MY MONEY paid in full. He said that people order them and send them to vacant lots and then cancel payment saying that they didn't receive them. I asked him how could I make that claim if I had to be there to sign for and receive it? He had no real answer for me. Mind you none of these questions and concerns came up until after he had MY MONEY PAID IN FULL. He told me that I could just cancel my order. He was very rude, nasty, unprofessional and condescending towards me. I couldn't believe that I was speaking with the owner. He ruined a chance to do business with someone who is going to be purchasing more containers in the future. It all started to feel like a scam to me because he couldn't tell me how long it would be to get my money back. I cancelled my order and placed a stop payment on the funds. Thank God I got all of my money back. The experience with them was horrible and I would not recommend them.
It turned out to be a blessing in disguise because I found another company that gave me an even better deal and quality containers (Syncube Containers).
I hope that he reads this review, learns from it and never treats another customer like this. Everyone is not a criminal and does not deserve to be treated like that and disrespected.

7 giugno 2024
Non scritta su invito
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Risposta di Western Container Sales & Rentals

We're sorry you were frustrated with our verification process after your order was flagged in our system for potential fraud. We didn't intend for you to feel like it was an accusation of any kind. Per your request we refunded your order in full within a few hours of it being placed. Apologies again for the inconvenience and we're happy to hear you were able to find containers that met your needs from another supplier.

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