Wefitanyfurniture Recensioni 

460
•
TrustScore 3.5 su 5

3,3

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

We first used Mr Bobby to design our bedroom wardrobes and were so impressed that we chose him again for our living room and under-stairs storage. He is professional, reliable and really takes the tim... Leggi di più

Valutata 5 stelle su 5

Bobby came to do the design for our two bedrooms. He was very thorough in explaining the design, taking measurements and making sure we were happy with the details and decisions made. Once we finalise... Leggi di più

Valutata 2 stelle su 5

Had designer here then 2 weeks later surveyor came and had to tweak designer plans as he didn't take into account radiator or curtain rod.waste of time having the designer. Fitters arrived on 24.1.202... Leggi di più

Valutata 1 stelle su 5

Very poor customer service. We had fitted cupboards put in and had problems with access as gap between the cupboard and wall in front is so small that a normal sized person could not access them. No r... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

3,3

Nella media

TrustScore 3.5 su 5

460 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 20% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,3

Tutte le recensioni

(460)

12 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Brilliant

From start to finish the team Jason Firmin, Daniel (the fitter) and Chris (in the office) were very professional and courteous, we had a bit of an issue regarding one wardrobe and it was sorted out quickly, my wife and I would like to say a big thanks to all the team for an excellent job we are very pleased with the workmanship and the end results we recommend this company to anyone

6 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Bedroom Furniture

The whole of your team from start to completion have done an excellent job with my bedroom furniture I love it.
The quality , customer satisfaction, workmanship, and commitment has been seamless , brilliant and simply the best.
Thanks so much
Bev and Gary

23 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Feeling Ripped off. I paid £880.00 to have wardrobes…

I paid £880.00 deposit to have wardrobes installed also £84 was paid to designer. There were payments for fitter £663.00 and remaining balance for fitting on completion of project to be paid.
The fitter Kevin attended to install. He did not install the furniture to the designer’s specifications. He created a toxic work relationship by arguing with us and telling us that the designer had not designed it correctly and he had fitted how he thought would be best. However on rechecking the designer’s specifications with the surveyor the specifications were correct. They told us that it would be corrected and sent the fitters fee £663.00 to pay Kevin as we refused to part with any more money. This was paid to Kevin. Instead of correcting the issue he continued installing the side tables to the wall creating damage to our walls. Furthermore we could not access the plugs from the hole in the top as the drawers prevented access. These side table should have been free standing. When we highlighted this he then proceed to tell us we could pull out the drawers to access the plug. We advised this was not the agreement plus the drawers were not simple to remove and when the drawers were filled this would make it even more difficult.
We again call the surveyor who agreed for the wardrobes to be removed and refund my money as I would not be home and the installation would not be completed in time for our planned rental.
On returning attempts to telephone the company for refund was not possible as I could only get a recording. I then called my credit card company to get the refund. Whilst on the call we fit contacted me. They eventually told me I had to email the company’s customer service via the email they provided and they would acknowledge my email and respond. I have emailed them twice and have still almost 2 months later not had an acknowledgment of my emails much less a response.
I would avoid this company like the plague.
The installation, and customer services was dismal and I definitely would not recommend them.

On top of this the mess and damage they left to my perfect walls I have still to redo. I also had to buy some more paint costing me an extra £20 not to mention the delay and lost income as I was not able to rent out the room.
Kevin also at the beginning of the installation unloaded all the materials outside during pouring rain without utilising the protective covering given by the company to cover the materials resulting in the materials getting wet. He only covered them when I challenged it as the company had informed me that the material would be covered and they had provided tarpaulin for this.
He was also very unprofessional to my visitor who on viewing the installation advised him this was not to specification and he had a loud argument with her whilst I was on the phone with We Fit about the issue and I am sure this should have been captured on the call.
I have not had a response from We Fit to date and I am still trying to get a refund through my credit card provider.

Footnote
As this was a second bedroom being done I opted not to go with Sharps due to costs as I did for the first bedroom but in hindsight I should have stuck with Sharps as my whole installation experience was perfect with Sharps from being to end.
Avoid We Fit Any Furniture Company at all cost. It was a totally fiasco and not one to be repeated ever.

9 ottobre 2023
Non scritta su invito
Valutata 1 stelle su 5

Disappointing Install

Installers did damage to my laminate floor by cutting through Antinox protective flooring and installation manager throws up a variety of non-sensical T&Cs to make out it's my fault. Then wants me to sign an NDA before they'll pay a measly half of the £300 it's going to cost to repair. I'll say no more, other than steer clear of this company aka myfittedbedroom.

22 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Lovely sales Lady Diane Moore really…

Lovely sales Lady Diane Moore really helpful and lovely design. would recommend

8 aprile 2024
Non scritta su invito
Logo di Wefitanyfurniture

Risposta di Wefitanyfurniture

Hello,

Thank you for taking the time to leave us a review.
We are delighted to hear your design consultation with Diane went well.
We would love to hear your feedback after fitting.
Thank you for choosing MyFittedBedroom.
Kind regards,
Kayleigh

Valutata 5 stelle su 5

Great Service and product

B231887

We contacted we fit any furniture and Keeshak came out to see us more than once and was brilliant both times. Couldn’t spend enough time with us and gave us great ideas for what would work best. We went with nearly all of his ideas. Surveyor came and confirmed/tweaked all designs and everything fit perfectly. Everything was on time which was great as we had a tight schedule with other trades working around. Only slight downside was the attitude of our fitter which wasn’t the most professional and we had a couple issues during the fitting however these have since been rectified and the workman ship in every room is excellent. In the end we have ended up with a great product and we hope the good service continues should we need their after care in the future.

4 luglio 2023
Non scritta su invito
Logo di Wefitanyfurniture

Risposta di Wefitanyfurniture

Hello,

Thank you for taking the time to leave us a review.
Fantastic to hear everything went well with your bedroom installation.
We apologise for any issues at fit but are pleased to hear they have since been rectified.
If you need anything in the future, please don't hesitate to give us a call.
Thank you again for choosing MyFittedBedroom.
Kind regards,
Kayleigh

Valutata 1 stelle su 5

Worse company ever

This is for anyone trying to fit their bedrooms with this company. I did three bedrooms with them after covid was over and I was told I have 10 years guarantee. Now, most of the doors and the drawers came out and broke. When I phoned the company I was told that I need to pay over £250 as their staff are self employed and to pay for item replacement . I was not told about this before I signed up in doing my bedrooms. The payment of the staff should be the companies problem and not my own. I have been trying to get in contact with them for several weeks after my initial phone call I was told someone will get back to me however I am now getting ignored and no one has phoned or responded to my email. Please spend some more money and go to a different company, this company will scam you out of your own pocket.By the way they keep changing their company name.

18 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Fitted wardrobe

Just had wardrobe fitted today I have to say the quality and craftsmanship are second to none.

The whole process from design to fitting has been flawless special mention to the fitters Paul Owens and his work mate craftsmanship at its best.

Anyone looking for a new wardrobe I would definitely recommend this company on price quality and standard of fitting and how easy the process was from start to finish.

So I big thank you from me very happy and worth every penny

13 aprile 2023
Non scritta su invito
Logo di Wefitanyfurniture

Risposta di Wefitanyfurniture

Hello,

Thank you for your 5* review. We are thrilled to hear how happy you are with the finished product.
Just a reminder, we pay £150 for any friend or family member you recommend!
Thank you again for choosing We Fit Any Furniture.
Kind regards,
Kayleigh

Valutata 5 stelle su 5

We had fitted wardrobes completed in…

We had fitted wardrobes completed in two bedrooms, all work was completed on time and to a very high standard. Fitters Name Andy.

6 aprile 2023
Non scritta su invito
Logo di Wefitanyfurniture

Risposta di Wefitanyfurniture

Hello,

Thank you for taking the time to leave us a review.
Thrilled to hear the work undertaken was completed on time and that you are happy with the result.
Thank you again for choosing We Fit Any Furniture
Kind regards,
Kayleigh

Valutata 5 stelle su 5

So far so good

Have only gone through the design and order process so far, but very pleased with the willingness to make sure I am getting what I want. Paul the designer has be superb!

30 marzo 2023
Non scritta su invito
Logo di Wefitanyfurniture

Risposta di Wefitanyfurniture

Hello,

Fantastic to hear your consultation with Paul went well, I shall make sure he receives a copy of your review.
We would love to hear your feedback after fitting.
Thank you again for choosing We Fit Any Furniture
Kind regards,
Kayleigh

Valutata 1 stelle su 5

B215681

B215681, I used this company to fit my bedroom furniture. The surveyor made a mistake with his measurements. I didn’t get what was designed at the design visit. I had checked the measurements at the design point, it never occurred to me to check them again after the surveyor had been seeing as he didnt advise me he had lowered the height. When I complained by email to customer services that I had a load of wasted blocked off space above the wardrobe a guy called me and laughed and said 2 people can’t have got the measurements wrong, to which I replied they didn’t the design guy got it right, the surveyor changed it and didn’t tell me, I’ve checked the paperwork which proves what I am saying, he then stuttered about usable height and how my ceilings are particularly high (which they are not) I ended up putting the phone down on him as he was just talking rubbish. The hole point is it’s meant to be bespoke and to maximise space! The Covinish trim at the top doesn’t match the white wardrobes as it looks yellow and mucky looking and doesn’t look right. I didn’t get the handles I ordered I had to make do with something else at the final hour. I tried to request an extra bedside cabinet as I was told wardrobe door wouldn’t open with a bedside cabinet either side of the bed but it would have and looks odd with just one but they never replied to me when I emailed and asked for a price for another one. I complained again by email about the whole terrible experience but they never responded yet again. It’s a shame because the guys who fitted the wardrobes were brilliant but the customer services were horrendous so I wouldn’t use the company again knowing when something so clearly has gone wrong they just ghost you and won’t admit any fault even when you have all the proof in front of you.

23 marzo 2022
Non scritta su invito
Valutata 1 stelle su 5

Damage to House on Delivery

The designer and fitter were first class! Completely understood what we were after, and gave fantastic service BUT I have to seriously knock down stars for delivery. It should have been a two man team, but for some reason only one person turned up. He took all of the materials to the bedroom where the fitting was due to take place, said nothing then left. Only afterwards we spotted that he'd chipped painted skirting and scraped wallpaper off the wall - he never said a thing!! That is shocking! Then to make matters worse, I received a phonemail from the designer to ensure that everything went well - I told him what had happened he said it would be fixed to our satisfaction..... unfortunately not the case. I had a call from another "manager" who advised me to get it fixed at my cost and send him the invoice, they would then refund me. That is not to my satisfaction at all - I would need to fork out initially for a problem that wasn't of my making, but down to poor delivery organisation. This has still not been fixed - I have found the wallpaper (which I also need to buy) but I can't remember the batch number that we used when the house was decorated around 18 months ago. I'm so upset, everything else was great but this has made me not want to use this company again. And we have a few more rooms we wanted done.

15 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

No complaints.

After reading some of the reviews I must admit I was a bit worried how our wardrobe installation would go. Everything arrived on time, the fitting was carried out in 1 day instead of the planned 2 . Everything was perfect, a few small issues were resolved the same day - couldn’t fault the overall service.

7 dicembre 2022
Non scritta su invito
Logo di Wefitanyfurniture

Risposta di Wefitanyfurniture

Hello,
Thank you for your kind words, fantastic to hear you are so pleased with your new bedroom furniture!
Just a reminder, should you recommend us to family or friends we will pay up to £150 for every order!
Thank you for choosing MyFittedBedroom
Kind regards,
Kayleigh

Valutata 4 stelle su 5

Quality fitted wardrobes

Firstly we are so very pleased with our fitted wardrobes in our bedroom. Craig the fitter started at 8am and was with us right up until 5pm working solidly. The reason we have given 4 and not 5 stars is that right at the beginning of the morning, Craig pointed out that our original wardrobe design (in our alcove) would have meant that we would have struggled to close the wardrobe doors with clothes in them on hangers because the depth was too short. This wasnt highlighted by the original designer.
What essentially happened is that Craig had to redesign on the spot to bring the wardrobe design forward (slightly out of the alcove) for a perfect fit. The quality of his workmanship is out of this world. So talented. He was on his own and he just cracked on confidently. Once finished he tidied and ensured the room was left clean. We are extremely lucky that Craig was our fitter.
Great quality wardrobes.

25 novembre 2022
Non scritta su invito
Logo di Wefitanyfurniture

Risposta di Wefitanyfurniture

Hello,

Thank you for taking the time to leave a review.
Great to hear how pleased you are with your new bedroom furniture, apologies for the hiccups at design.
I will share your comments with Craig, who no doubt will be very happy to read them.
Thank you for choosing WeFit!
Kind regards
Kayleigh

Valutata 5 stelle su 5

Our wardrobes were fitted yesterday and…

Our wardrobes were fitted yesterday and we are very pleased with the look and the quality of the product. Special mention for Saj and Aaron whose sound and practical advice was very helpful. All of the members of staff right down to the delivery lads were pleasant and respectful to deal with. Our fitter Dean Walden was friendly, efficient and a tidy worker who did an excellent job. I would not hesitate to recommend your company to anyone.
Many thanks

B228297. 28/09/22

28 settembre 2022
Non scritta su invito
Logo di Wefitanyfurniture

Risposta di Wefitanyfurniture

Hello
It sounds like the entire team gave you a 5* service during your recent project! Thank you for taking the time to share your comments, I will provide everyone with a copy!
Just a reminder, should you recommend us to family or friends we will pay up to £150 for every order!
Thank you for choosing MyFittedBedroom!
Kind regards,
Kayleigh

Valutata 5 stelle su 5

Bedroom wardrobes review

Bedroom wardrobes review
Starting with Keeshak Dawnie, the design and advice were very good. The communication from the office team was excellent all the way along. Delivery was efficient.
The fitter, Ian (Maurice), was excellent, hard-working and professional. When he'd finished he tidied up at the end of the job. Very pleased.

19 agosto 2022
Non scritta su invito
Logo di Wefitanyfurniture

Risposta di Wefitanyfurniture

Hello,
It sounds like the entire team gave you a 5* service during your recent project! Thank you for taking the time to share your comments.
Just a reminder, should you recommend us to family or friends we will pay up to £150 for every order!
Thank you for choosing MyFittedBedroom!
Kind regards,
Kayleigh

Valutata 1 stelle su 5

Absolutely appauled with the quality…

Absolutely appauled with the quality and service. Cheap material used with damages. Stay away from these of I were you. No customer service not even willing to acknowledge the concern. Very very upset and disappointed after the amount of money and time spent.

3 agosto 2022
Non scritta su invito
Logo di Wefitanyfurniture

Risposta di Wefitanyfurniture

Hello,
I'm sorry to read about your disappointment. Please accept my sincere apologies for your experience to date, we strive to give our customers the best possible service and in most cases succeed but regrettably in your case those standards appear to have fallen below those you expect and more importantly deserve.
Would you be so kind as to reply with your B number or full postcode and I will look in to the matter for you?
Kind regards,
Kayleigh

Valutata 1 stelle su 5

I would never use this company again…

I would never use this company again the reception lady is very rude, I was work from when the reception lady call, I have to hold when she cut the phone off, when I try to call back, she refused to answer my 8phone calls until I used a different phone number. Very unprofessional. The designer, an India man also was very rude and ignorant, I was try to arrange a fitting day after taking most of my payment for 4 months and they will not tell me when my wardrobe will be fitted. I have called the designer to see if he can help me arrange a date for my fitting and during the conversation it just suddenly cut me off and shut down he phone and even block my phone so I couldn't call him back. Even the fitters that came to fit the wardrobe eventually, they too were not friendly people and all they care about was trying to make more money even though the fitting of the wardrobe have not been completed. The fiters very rude and try to make more money by buried all the electrical cables and up today, my electrician had trouble locating where the cables were buried. My experience with this company was that of a very nasty one with every one of them that I have contact with. Everyone the campany they are so unprofessional and very illiterate in the customers services experience. I will not be using them again and I will not be advising anybody to use them.

29 luglio 2022
Non scritta su invito
Logo di Wefitanyfurniture

Risposta di Wefitanyfurniture

Firstly, please accept my sincere apologies for the level of service you have experienced during this process.
We take all feedback very seriously and would like to assure you that all comments are addressed.
Could you please reply with your B number or full post code so I can look in to this for you?
Kind regards,
Kayleigh

Valutata 5 stelle su 5

B226977

Thank you for our New Bedroom which has exceeded our expectations.

Particular thanks to Diane who designed the bedroom. Simon for his advise during the survey and Ian for the quality of the installation. Not forgetting the delivery drivers who were courteous and careful.

27 luglio 2022
Non scritta su invito
Logo di Wefitanyfurniture

Risposta di Wefitanyfurniture

Hello,
Thank you for your kind words, fantastic to hear you are so pleased with your new bedroom furniture! I will share your comments with everyone involved.
Just a reminder, should you recommend us to family or friends we will pay up to £150 for every order!
Thank you for choosing MyFittedBedroom
Kind regards,
Kayleigh

Valutata 1 stelle su 5

Sadly the same experience as with…

Sadly the same experience as with others here, poor materials used and a lot of wasted space, they look like an Ikea hack job at best. Def not worth the price tag for MDF products. Looks cheap. A real shame. Wasted £6.5k there.

21 giugno 2022
Non scritta su invito
Logo di Wefitanyfurniture

Risposta di Wefitanyfurniture

Hello,
Firstly I would like to apologise that you are unhappy with the end result. I can assure you that we source and manufacture only quality materials that are rigorously tested.
If we can offer any further assistance please don't hesitate to contact us.
Kind regards,
Kayleigh

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più