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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Spoke to James Rock and he was pleasant, but his price was very very unrealistically low. So, I said no deal, but he wanted to know other dealer prices and kept badgering me. Very tough sales pro... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

“Dealing with James was a pleasant experience. He listened to what I had for sale, Motorhome Plus Citroen Tow car, sent me a quotation, based on inspection of both vehicles. Appointment arranged, vehi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

“James is very polite and courteous and communication is excellent. He pointed out that I could probably achieve a higher selling price if I sold privately. I was aware of this but with work commitmen... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Rivenditore di veicoli a motore

Scritti dall'azienda

We are the UK Number 1 Motorhome buyer and our service is totally hassle free. We give you a free and fast motorhome valuation via our website or over the phone and guarantee the price with an offer to purchase based on the information you give us. There are absolutely no fees involved and we arrange everything including settling any outstanding finance, arrange FREE UK mainland collection and the agreed cash offer is paid instantly into your bank account before we leave.


Informazioni di contatto

2,6

Scarso

TrustScore 2.5 su 5

23 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Rang the advertised number and gave…

Rang the advertised number and gave James details of the Motorhome I wished to sell . Based on my description I was offered an amount that seemed reasonable. He agreed to send someone round to view at a mutually convenient time two days later. At the time my initial thought was here we go. This will be like the experience I had with that shower Philip Schofield advertises. I am pleased to say the engineers / valuers arrived , looked round it, reported back to James and the money was in my bank before they drove away with it. I can wholeheartedly recommend the procedure and the company. Andy Bagley , Sheffield

26 agosto 2022
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Risposta di We Buy Used Motorhomes

Dear Mr. Bagley,

Thank you so much for taking the time to award We Buy Used Motorhomes a 5 Star review and for your recommendation, I am really pleased to learn that you were happy with the sale of your Motorhome and with the service we provided, it was our pleasure. Wishing you all the very best. James Rock - Managing Director

Valutata 5 stelle su 5

In a nutshell… Very happy!

I must admit I dreaded ringing these kind of sites. James put me at ease straight away. The price was good, better than I hoped. The sales pitch not pushy (I was surprised at this!)
So in a nutshell, I was happy (and a little relieved) that our lovely motorhome wasn't being insulted by a rubbish price🙂

16 febbraio 2022
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Risposta di We Buy Used Motorhomes

Dear Mr. Singleton,

I am so pleased we made the sale of your much loved Motorhome as painless and possible and that you were happy with the service we provided, it was our pleasure. Thank you for taking the time to award us a 5 Star review, very much appreciated by all. Wishing you all the very best for the future. James Rock - Managing Director

Valutata 1 stelle su 5

Tough Sales Calls

Spoke to James Rock and he was pleasant, but his price was very very unrealistically low. So, I said no deal, but he wanted to know other dealer prices and kept badgering me. Very tough sales process and if I'd known this then I would never have given him my details.

Update after reply below.

Following on James' reply. I can confirm that it was James Rock of Rock Associates. It can be easy for you to get confused when speaking go customers when you don't listen to them. I find your reply offensive and derogatory.

22 marzo 2021
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Risposta di We Buy Used Motorhomes

Hi Mark, Can you please help us please by identifying yourself. This isnt a practise we adopt, so we are assuming you are confusinmg us with another company. We have to date several hundred testimonials over numerous platforms, all with an average score of 4.9. So we must be doing something right. Unfortunately there are a number of companies out there with similar sounding names, and its quite easy to get confused with who you have or indeed havent, spoken too.

Sorry to learn you received a poor experience from another company, should you wish to get intouch we would be more than happy to provide you with a accurate current market valuation.

Regards

James


Dear Mark????? Can you please let yourself known to our company. We have no record of you on our datatbase.

Valutata 5 stelle su 5

“Great service. Highly recommended

“Great service. From the initial telephone offer through to waving goodbye to the motorhome took just a few days. The offer was very fair and the process was very simple. The money was transferred into my account literally within minutes of the sale being agreed. The chaps who came to check and collect the motorhome (the two Peter's) were very polite and friendly. All in all a good experience. I would recommend this company to anyone wanting to sell a motorhome.”

6 novembre 2019
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Risposta di We Buy Used Motorhomes

A really lovely testimonial Mrs Neal, thank you so much. I'm glad you found everybody you dealt with to be courteous and friendly.

Kind regards

James Rock (Managing Director)

Valutata 5 stelle su 5

A totally hassle free experience from…

A totally hassle free experience from start to finish. Prompt payment and a very fair price. I would have no hesitation whatsoever in recommending

30 ottobre 2019
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Risposta di We Buy Used Motorhomes

Thank You Mr Sherriff for your testimonial, in so glad you had a hassle-free sale of your motorhome.

All the very best

James Rock (Managing Director)

Valutata 5 stelle su 5

Highly recommended

“James is very polite and courteous and communication is excellent. He pointed out that I could probably achieve a higher selling price if I sold privately. I was aware of this but with work commitments and a change in personal circumstances, I didn't have the time. He made a fair offer which we were able to agree on and a date was organised to inspect the motorhome. On the agreed date, his driver was delayed due to traffic and I was informed accordingly. The viewing went well and within 10mins, the agreed sum was deposited in my bank. The whole process was a model of efficiency and I'd have no hesitation in recommending We Buy Used Motorhomes”

27 ottobre 2019
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Risposta di We Buy Used Motorhomes

Hi Mr Kinnersley, Glad to hear you had an enjoyable experience. Thank you so much for your kind words. Also remember, if you recommend us to a friend and we purchase their motorhome or caravan, we will send you £50 introductory fee.

Valutata 5 stelle su 5

“Customer service second to none

“Customer service second to none, step by step procedure went very smoothly, arrived on time, inspection carried out sale agreed, money paid into my account promptly.
Nice friendly approach

I would have no hesitation recommending this company to anyone

thank you for making this difficult decision painless”

5 ottobre 2019
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Risposta di We Buy Used Motorhomes

Evening Mr. Hughes, I'm glad to hear you are keeping well and many thanks for your kind words, it means a lot.

Regards

James Rock (Managing Director)

Valutata 5 stelle su 5

“Dealing with James was a pleasant…

“Dealing with James was a pleasant experience. He listened to what I had for sale, Motorhome Plus Citroen Tow car, sent me a quotation, based on inspection of both vehicles. Appointment arranged, vehicles inspected, full amount paid, no hassle. Money paid directly to my account there and then, phone call from James advising me transaction had gone through, and asked me to check whilst he was still on the telephone the money was in my account. James could not have made it any easier. I would have no hesitation in recommending WBUM, they offer a good deal and deliver a high level of personnel service.”

4 ottobre 2019
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Risposta di We Buy Used Motorhomes

Evening Mr. Oakes, What can I say, but thank you for taking the time to put pen to paper and write such a lovely testimonial. Many many thanks, and all the best for the future.

James Rock (Managing Director)

Valutata 5 stelle su 5

Great service

Great service. The guys turned up at the agreed time, carried out the inspection and the pre agreed price was transferred to our account, all within the hour. Very efficient service, and would not hesitate to use them again if we are ever in a position to do so. Worth giving them a call.”

3 ottobre 2019
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Risposta di We Buy Used Motorhomes

Hi Mrs. Young, Thanks again for such a glowing testimonial, it really does mean a lot to us. Our business relies so much on our customers receiving an honest hassle-free experience and then, of course, spreading the word!!!

Thank You

James Rock (Managing Director)

Valutata 5 stelle su 5

Very Good Experience

“Had found the Company on Google and submitted details of my motorhome online. I was contacted by Roy who checked all the details and agreed to contact me as soon as possible with a price. This was a Friday afternoon and Roy called me back on the Monday with an offer to purchase. I confirmed the offer as being acceptable and the collection of the motorhome was arranged for the Thursday of that week. The collection was completed on the arranged day with Danny organising the money being paid into my bank account prior to the motorhome being driven off my drive. All in all a perfectly executed transaction without any dramas whatsoever. Would recommend this company to anyone wishing to sell a motorhome.”

3 ottobre 2019
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Risposta di We Buy Used Motorhomes

Evening Mr Purdie, It was a pleasure doing business with you. I'm so glad you received real care and attention from all our staff!!!

Valutata 5 stelle su 5

Good service

I received good service, exactly as described on the website. The sale proceeded promptly following a courteous and professional inspection of my vehicle. Thanks very much.

3 ottobre 2019
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Risposta di We Buy Used Motorhomes

Evening Mr Twitchett, Thanks for your kind words, I'm glad you found the whole process a pleasant experience.

Regards

James Rock (Managing Director)

Valutata 5 stelle su 5

motorhome sale

“Very easy to sort out sale of my motorhome - Came on time , paid into my bank very good service, I would recommend them
10/10 thanks”

3 ottobre 2019
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Risposta di We Buy Used Motorhomes

Morning Martin, Thank you so much for our 10/10 score, it means alot!!!

Regards

James Rock (Managing Director)

Valutata 5 stelle su 5

Fair price with quick service

Called WBUM on Friday agreed a price motorhome picked up on Tuesday money in my bank before motorhome taken away.
Excellent service polite staff on phone and collection drivers. Highly recommended

1 ottobre 2019
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Risposta di We Buy Used Motorhomes

Morning Mr Roberts, I do hope you are keeping well. Many thanks for your kind words. I'm glad you enjoyed the experience.

Regards

James Rock (Managing Director)

Valutata 5 stelle su 5

An excellent company to deal with

An excellent company to deal with. Communication was good, but not intrusive, everything concerning the transaction was made very clear while things were in progress. Staff were helpful and cooperative”

1 ottobre 2019
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Risposta di We Buy Used Motorhomes

Good evening John, thankyou so much for your kind words, it means alot! We are so pleased you were happy with the service we provided.

All the very best!

James Rock (Managing Director)

Valutata 5 stelle su 5

deb Happy customer

We were very pleased with the service we received from WBUM on the selling of our Motorhomes. Very friendly and courteous
Absolutely no complaints throughout

1 ottobre 2019
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Risposta di We Buy Used Motorhomes

Hello Mrs Evans, We are so pleased you were happy with the service. Your Autotrail Comanche was a credit to you . All the very best for the future.

James Rock (Managing Director)

Valutata 5 stelle su 5

Simple straightforward transaction

Simple straightforward transaction with each member of the team I spoke to being very accommodating”.

1 ottobre 2019
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Risposta di We Buy Used Motorhomes

Evening Mr Bradley, We aim to please! I will pass on your kind words to the rest of the team. Thanks once again.

James Rock (Managing Director)

Valutata 5 stelle su 5

“An excellent company to deal with…

“An excellent company to deal with amazingly we sold our motor-home to them including discussions, inspection, payment and collection in 4 days! Communication with James and his engineer who was responsible for checking our vehicle was always courteous, prompt and reliable. I would highly recommend " We Buy Your Motor-home"

1 ottobre 2019
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Risposta di We Buy Used Motorhomes

A lovely testimonial, Thank you so much. Its always nice to hear when customers are completely satisfied with the service we offer, and ofcourse are happy with the price we pay! Thanks again Mr Edwards.

Regards

James Rock (Managing Director)

Valutata 5 stelle su 5

First Class Service

The sale of our motorhome was agreed by email and telephone at an honest price. On collection day two gentlemen came and examined the vehicle, they were both charming and efficient. The transfer of the agreed price into my account was almost instantaneously and the whole process very professional. I have no hesitation in strongly recommending We Buy Used Motorhomes.

1 ottobre 2019
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Risposta di We Buy Used Motorhomes

Hi Mr Rogers, Thank you for your glowing testimonial, I'm glad you found the people you dealt with both courteous and efficient. We pride ourselves on being open and honest throughout the whole process, which ultimately results in a smooth, no nonsense transaction. Thanks again!

James Rock (Managing Director)

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