3rd time dealing with webuycycle, first buy, i asked if they could swap some components from a similar bike they were selling, it was done no problem and at no extra cost to me. I went to the unit t... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Just bought a whyte e160s, Brilliant service and arrived in 2 days, the bike is perfect I'm so pleased with it would highly recommend this company. Thank you.
L'azienda ha risposto
Brilliant service from Webuycycle. Initially got a valuation of a road bike whilst wating arrival for a new one. Paul still offered my original quote pretty much matching what I would've received thro... Leggi di più
I recently bought a road bike after keeping an eye on the website for a while. Paul was super helpful - answering lots of questions and helping me to get the bike that would suit me and my needs best.... Leggi di più
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Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Webuycyle has been formed by a small group of local cyclists and friends who love cycling. We have been riding bicycles for years and compete locally, nationally and even internationally at triathlon and time-trialling. We are a genuine company run by genuine people with actual city-centre premises. After some time of buying and building bikes, we realise that selling them on is not always straightforward and that not everybody enjoys the potential hassle associated with using auction sites. We wanted to offer a way of selling a bike that will be more immediate, more dependable and more personal for the seller and that is why webuycycle was formed. We will treat your quotation request with respect and offer a fair market price for your bike.
Informazioni di contatto
34 Full Street, DE1 3AF, Derby, Regno Unito
- 01332 314007
- contact@webuycycle@.co.uk
- webuycycle.co.uk
4,7
Eccellente
166 recensioni
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Excellent service from start to finish
Excellent service from start to finish, would highly recommend! The guys started by giving a fair quote, then the process was extremely smooth, with payment being received the same day that the bike arrived with them.
24 ottobre 2023
Non scritta su invito
Excellent service all round
Prompt communication and service throughout - a fair price offered and faster than expected payment. Would recommend using this company for selling your bike.
23 ottobre 2023
Non scritta su invito
Canondale Topstone Carbon 5
Bought my Canondale Topstone Carbon 5 from webuycycle the other day.
What a fantastic bike! Unboxed it with a bike technician friend. It
was like new and perfectly set up. Have been out for a couple of rides
and I'm really chuffed I found this website. Thanks so much for this
beautiful bike.
14 ottobre 2023
Non scritta su invito
Risposta di Webuycycle
Many thanks for the positive review, Robin. We do try to sell some top quality pre-owned stock and I’m glad to hear that the Cannondale Topstone lived up to that billing. Enjoy the bike.
Fantastic experience.
Fantastic experience with these guys. Great communication and no messing about or haggling. Would definitely use them again or recommend them to anyone
7 ottobre 2023
Non scritta su invito
Risposta di Webuycycle
Many thanks for the positive review. We do endeavour to make it a straightforward process of buying a bike from sellers, so we’re pleased to hear that this mirrored your experience.
Just sold my bike to WeBuyCycle
Just sold my bike to WeBuyCycle. Good price, minimal fuss. Highly recommend!!!!
3 ottobre 2023
Non scritta su invito
Risposta di Webuycycle
Many thanks for the review, Stephen. Good to hear that the process went smoothly from your experience.
Good price offered
Good price offered. Really friendly service and prompt payment. Highly recommended.
20 settembre 2023
Non scritta su invito
Risposta di Webuycycle
Many thanks for the positive review. Good to hear that you experienced a straightforward transaction.
Pinarello purchase
Found a second hand Pinarello on this website that was just what I was looking for and decided to buy it. This was backed up quickly by confirmation of purchase, invoice etc and further communication of delivery. This made me feel very comfortable with a site I had never used before and the bike arrived as projected in the confirmation. The bike was boxed with every tube covered and protected that could not be in my view any better.
From my initial experience I would definitely use this company again. Great experience.
23 agosto 2023
Non scritta su invito
Risposta di Webuycycle
Many thanks for this positive review. Lovely bike that Pinarello and glad to hear it arrived in the same fantastic condition that it left our store. Enjoy.
2nd time using Webuycycle, Amazing support and service!
This is my 2nd time using Webuycycle to sell a bike. And it is really good to know that the service is really too notch and easy and reliable. I recommend them without hesitation.
29 agosto 2023
Non scritta su invito
I purchased an Orbea Orca from…
I purchased an Orbea Orca from webuycycles on 2nd August 2023. Dealing with the guys was a pleasure, honest open and trustworthy information throughout the process. I received the bike bang on time promised and the bike is exactly as described. I've done 3 rides, 190 miles total and the bike is brilliant. Buying a nearly new bike saved me 1000s compared to off the shelf new one. I would 100% recommend webuycycles if you're looking for a great deal on a bike.
Thanks guys. Regards Tom McGill
2 agosto 2023
Non scritta su invito
Risposta di Webuycycle
Thank you for the kind words, Tom. It was a very nice bike that Orbea Orca (barely used, which is how we like our stock to be!) Great to hear that you are enjoying riding it. Enjoy
⭐️⭐️⭐️⭐️⭐️ Selling a bike to these guys….
After following the simple instructions to send a few photo’s through for a valuation to delivering the bike to their unit the transaction couldn’t have been simpler
1) A fair valuation received on the same day
2) Payment received on the same day as dropping the bike off
Faultless - thank you guys 👍
14 agosto 2023
Non scritta su invito
Risposta di Webuycycle
Thank you for the positive review, Andrew. Glad to hear that the sale of your bike went smoothly from your perspective.
Absolutely dreadful experience.
Absolutely dreadful experience.
Issues with delivery.
Battery literally stopped working, after 1 20mg ride.
Attitude of Paul ‘owner’, was completely customer blaming.
Wouldn’t show last battery data, simply stating we return it-easier said than done, when you are disabled (bike very heavy!).
No apology for huge inconvenience caused or loss of money, replacing pedals that didn’t fit, missed weekend away, as bike was broken.
Plus side….Jono was helpful and did actually apologise-id find a nicer company to work for-you’re wasted with an owner like that.
31 luglio 2023
Non scritta su invito
Risposta di Webuycycle
To be honest, it was a nightmare experience for us too. Tracking details provided on shipping & customer not there for delivery (it was then all our fault of course). Customer expectations re: delivery are unrealistic when using National couriers - no they will not deliver at a specified hour in your day! When bike was reportedly problematic, we immediately offered a full refund and were rightfully willing to pay for the return shipping - customer was then awkward & making excuses for not being able to return the bike! To be honest throughout the whole transaction, you gave the impression that you were looking to be offered refunds. Full refund paid on return of bike and glad to be able to move on from your ‘custom’!
Anyway all done now & I’m happy to walk away from your unreasonable demands and expectations of financial recompense.
You do seem to have a bit of a track record of blaming companies for delivery issues it seems, when in our case, you were the problem! You’ve left lots of 1* reviews, which probably says as much about you as the companies you are dissatisfied with.
Maybe you are a 1* customer
Sold my bike to WeBuyCycle
Sold my bike to WeBuyCycle. They were quick to quote and efficient with communication and payment. Hassle free. Strongly recommend.
31 luglio 2023
Non scritta su invito
Risposta di Webuycycle
Many thanks for the review. Good to hear that the process went smoothly at your end.
Fantastic helpful and friendly team
Fantastic helpful and friendly team. Purchased my old bike from me and I upgraded from their own stock. The team went out of their way to find me something to fit my budget and even asked what spec I would like on parts that were being upgraded / replaced. Would happily recommend.
19 luglio 2023
Non scritta su invito
Risposta di Webuycycle
Many thanks for the positive review. Great to hear the team’s efforts being acknowledged. Hope you enjoy the BMC - a nice bike that one!
Brilliant service from Webuycycle
Brilliant service from Webuycycle. Initially got a valuation of a road bike whilst wating arrival for a new one. Paul still offered my original quote pretty much matching what I would've received through ebay with 10x less effort. Collected by Paisley, inspected and funds cleared within 24 hours. Definitely recommend and will use again when I inevitably see a new gadget
12 luglio 2023
Non scritta su invito
4.9/5 - Excellent Service
Reasonable price. Quick delivery(came before it said it would, courier supplied accurate delivery slot and updates)
Bike came boxed better than it would if it was new! Assembly was easy and overall super impressed with the service.
But, I do have one simple suggestion, would be ideal if there were more images on the site and if they were of higher quality to really be able to zoom in and see any cosmetic damage.
Overall, excellent service - will definitely use again. Thanks!
5 luglio 2023
Non scritta su invito
Risposta di Webuycycle
Many thanks for the review Liam. We are conscious that some people find that our images are not easy to supersize for inspection, without losing some definition. Rest assured, as it was in the case of your bike purchase, if we felt that there were any marks/cosmetic defects worthy of photographing/describing, then we would have done so. We understand buyers' concerns about condition if they are buying at distance from us, but the vast majority of our customers are extremely happy with the condition of bikes that they receive (glad to see that we could include you in these numbers) and in fact our bikes often exceed buyer expectations when they arrive.
5 Star Service
I was offered the best price by far out of all the high end used bike sellers and without doubt Webuycycle is the best out there in terms of fairness, customer service and advice. Thanks very much Paul and all at Webuycycle for the outstanding service.
6 luglio 2023
Non scritta su invito
Excellent Company
Have recently sold my Roadbike and Ebike MTB to We buy Cycle
Excellent service
Fair price paid for both bikes
Takes all the hassle out of selling your bikes privately for a few quid more !
Would not hesitate to recommend this company and would definitely use them again
23 giugno 2023
Non scritta su invito
Risposta di Webuycycle
Many thanks for the positive review, Barry. Glad to hear that both transactions went smoothly from your perspective.
Near new bike for half price
Hi there
I have to say that the 2020 Creo you just sold me is amazing. Were it not for the evidence of a paint scrape on the inside of the rear stays, you would swear that this bike was new. Everything is present and in perfect nick. The bike box was new and the bike packing within it was exemplary. Even the handbook has no evidence of being read. I am absolutely delighted and cannot imagine how this bike came to be in such a wonderful state.
Many thanks, Julian Cox
13 giugno 2023
Non scritta su invito
Risposta di Webuycycle
Many thanks for the positive review, Julian. Great to hear that the bike arrived safely and that you were pleased with the condition of the bike (it's fair to say that we do not always receive the original handbooks). Enjoy
Hassle-free and honest
A very easy process, a fair price and a great support service made selling my bike to WeBuyCycles straightforward. Excellent communication from the team and very helpful advice. Would certainly use WeBuyCycles again and highly recommend.
12 giugno 2023
Non scritta su invito
Risposta di Webuycycle
Many thanks for the review, Tim. Glad to hear that everything went smoothly from your perspective
only disc brake bikes - horrible site dont use
I wanted to sell my wonderful Crabon Frame, Shimano Ultegra 8000 bike, which weighs just 8KG and goes like a rocket, but the team refused the sale, claiming that the market is only for bikes with disc brakes!!! It's ridiculous...apparently they exclusively buy disc brake bikes! What a pity...
Are Carbon Ceramic brakes standard on all Porsches? man, please close this site
16 maggio 2023
Non scritta su invito
Risposta di Webuycycle
Thank you for the review.
There’s little point in us buying lemons (rim brake models) if buyers prefer oranges (disc brake bikes)
8kg on a carbon rim brake is nothing to get carried away by in all fairness either.
You’ll find a buyer but the likelihood is that it will not meet our target resale figure of £750+ net, which is clearly stated on our website and judging by your response, you will be expecting far more.
I’m afraid that in many markets, fashions & desirability change & we have to go along with this (despite the fact that we may still have rim brake bikes in our own personal stock).
We are not WebuyANYcycle, so no need to sound so bitter really.
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