Webrick.com Recensioni 26

TrustScore 3 su 5

2,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

I had a very large order of bricks, which was supposed to ship in two parts. The first part was sent out after just over a week, and arrived around 2 weeks from the order date. They forgot to send ou... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I've been shopping at Webrick for years and they never fail to impress me. The quality of their products is always top-notch, and their customer service is even better. Whenever I have any questions o... Leggi di più

Valutata 1 stelle su 5

I purchased this product for my grandson 5 to do with his homeschooling instructor and myself. The instructions are very difficult to decipher. My grandson frustrated lost interest. It was difficult... Leggi di più

Valutata 1 stelle su 5

I had the divided "pleasure" of working with this 'company' for a short while as a sales prospect. Their female General Manager clearly didn't understand the market but fought any contra-argument off... Leggi di più

Dettagli dell'azienda

  1. Negozio di giocattoli

Scritti dall'azienda

Webrick.com is the best alternative individual parts source service platform for MOC and custom build. A part list upload tool and a unique wanted list feature are provided.


Informazioni di contatto

2,8

Nella media

TrustScore 3 su 5

26 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

I tried WeBricks ... first and last time

I tried WeBricks because I couldn’t find the MOC I liked already built, at least not until later. What I want to praise is the quality of the non-original LEGO. The manufacturing quality is really very good and the parts fit together well. The advantage is that it is possible to upload many parts at once and then place the order.
That is probably where the praise ends. The website is incredibly slow, nothing really works properly, and sometimes you have to wait up to 3 minutes for it to load, which is unusable. Another huge problem is that they do not warn you that they have the Chinese New Year. So I waited 3 months for the shipment and it arrived exactly a month later. Support gets 0 points. Shipping is also expensive, 18 euros from China really seems like a lot to me.
But the worst thing is that the pairing does not work properly, that toolkit still needs a lot of fine tuning. I ordered 73983 but it translated it to 2429, great, what am I supposed to do with that? So one order was completely enough, next time I will not order from there again.

12 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Very difficult, not Lego not fun

I purchased this product for my grandson 5 to do with his homeschooling instructor and myself. The instructions are very difficult to decipher. My grandson frustrated lost interest. It was difficult for me to read and understand which part was being requested to build the project. They compare themselves to Lego but Lego is fun and easy to use no comparison. I didn't like the expensive 3 month required subscription, I will be canceling mine hopefully that will go smoothly. Will I maintain access to the projects I purchased? I don't know i hope, it would be nice if instructions could be printed I
have to check into to that.

23 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

I placed an order the 29th of November…

I placed an order the 29th of November and now after 15 days, nothing has changed. when i contacted support they said the normal, they will try to hurry up.

I dont recoment Webrick to anyone, useless support and seemingly a lack of staff since they cant keep up with orders. If i ever recive this order it will be the last time i buy from here.

13 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Something changed, STAY AWAY

I used to be a HUGE fan of WeBrick, until my most recent two orders. Both have been delayed to the point where neither have ever been delivered. I thought one package being delayed or lost might not be Webrick's fault so I attempted to reach out to them. They are incredibly unhelpful, although I was offered a refund after a month.

When my second order was also delayed, I knew that something must have changed at the company and quality control is zero.

I would NEVER recommend them at the current state their customer care is at. Sucks, because they really had a helpful service, but if I can't get the bricks, then I have to give them 1 star.

17 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Still waiting for package

Still waiting for package. What good is a response from Webrick when I still don't have the product I paid for? Webrick responds "we are checking logistics". They shipped from China to California reasonably quick but then whoever handles their California transistion to the USPS is not competint. So as of July 2024 I would NOT buy from Webrick unless your willing to roll the dice on if your order ever even arrives.

11 luglio 2024
Non scritta su invito
Valutata 4 stelle su 5

Very good value for price

Very good value for price. I use only this site for ordering bricks. The only drawback: the site is very slow and often has bugs. Therefore, the ordering is sometimes laborious, which is a pity, given that the rest of the service (delivery and product) is great.

16 giugno 2024
Non scritta su invito
Valutata 4 stelle su 5

I've been shopping at Webrick for years…

I've been shopping at Webrick for years and they never fail to impress me. The quality of their products is always top-notch, and their customer service is even better. Whenever I have any questions or concerns, they're always quick to respond and resolve the issue.

4 aprile 2024
Valutata 1 stelle su 5

Worst site ever!

I bet the employees can't even count. I place orders of a bunch of pieces but half of the legos are missing. Such a dissapointment, and don't get me started on the billions of errors to try and even buy the legos. Also, in the mist of everything, it took 3 months for the orders to ship to me! Try Bricklink or Brickowl, at least they can send all the pieces to me.

10 ottobre 2023
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più