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Valutata 5 stelle su 5

Absolutely EXCEPTIONAL I have used a lot of removals services over the years - this one was by far the best. I needed 3 bulky items of furniture moved across London. They treated the pick up locat... Leggi di più

Valutata 5 stelle su 5

Were able to help out last minute after another company canceled the day of (thirty minutes before they were arranged to arrive). Mark got a van to me within an hour of me reaching out and very gracio... Leggi di più

Valutata 5 stelle su 5

Keith and Abbey were exemplary in both their professionalism and in the delivery of their work. They arrived promptly on time and assisted me in packing and loading my luggage and boxes onto their Lut... Leggi di più

Valutata 5 stelle su 5

We had such a good experience from start to finish - the organisation was smooth, execution was great and the team were even able to come earlier than planned. Rob and Brian were fab - lovely & person... Leggi di più

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Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

126 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(126)

18 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Horrible driver that damaged your…

Thanks for your reply publicly while I have received nothing send I emailed the company and chasing up on WhatsApp.

Here are my response:

1. So when I first left a negative review on Trustpilot, the company flagged this review and claim I am not one of their customers despite the company can track my phone number. After sending prove of payment to Trustpilot, they verified my review as genuine.

2. The staff I spoke to suggested me to write a complaint email which I did, and the staff also said the company would keep me updated (proof on WhatsApp conversation) which I have ever heard from from them, despite chasing up.

3. Your claim about “Our drivers often wear ID cards and body cams. "This is for your saftey and theirs" —— I actually have a photo proof that they wore absolutely nothing on their neck which I have sent it to Trustpilot to proof what a liar you guys are.

4. You were caught on a body cam asking our driver to lie so you could claim the insurance on a piano that was already damaged before he moved it. You offered him £20 for his 'would be' role in this 'deceit'. ——— The rest of the fee that I needed to lay is £146.43, and I gave the drivers £150 said no change is needed. Where on earth is that £20 tips that I paid? If you guys love to lie about I was being caught on the body cam, I would love to see that because I am consulting with a solicitor about all your accusations that never ever happened.

5. If there was truly a body cam, you would have seen how they damaged my piano. I believe the so-called body cam would be a strong evidence when it goes to court.

6. Your staff has told me the driver shows the recording to the insurance company which I have proof from the WhatsApp conversation, and that is a third party. Not a word that you told me was shown to the company itself.

7. Under the freedom of information act, I are entitled to see any data they hold - so if you have a footage of the accusations, please proof it.

8.You company has acted unapologetic and constantly lie about what has actually happened. I will take legal action on this.

Horrible driver that damaged your valuables items and refused to compensate. Also illegally recording the conversation and send to the third party. Emailed company and never got a reply!

9 settembre 2021
Valutata 5 stelle su 5

Very professional

Very professional, kind and great service provided by We are movers. Very happy with the service and surely will recommend this service to friends and family.
Best wishes.

19 giugno 2021
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Risposta di We Are Movers

Thank you for your review Merina,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Valutata 5 stelle su 5

Moving

Before moving I was worried I wouldn't have enough room in the van that I ordered. When I called up voicing my concerns they were very helpful and ordered a larger van for the same day for me. The guys who helped me were very friendly, professional and efficient. Will 100% use again!

12 giugno 2021
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Risposta di We Are Movers

Thank you for your review Amie,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Valutata 5 stelle su 5

I’m a final year student moving back…

I’m a final year student moving back home once and for all. It was a busy morning but my driver was understanding and polite. He arrived on time, the lighthearted banter was nice as I felt less stressed. He was able to bring me and my belongings home earlier than anticipated. Thanks again for your great service.

6 giugno 2021
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Risposta di We Are Movers

Thank you for your review Alexandra,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Valutata 5 stelle su 5

Brilliant service and communication

Brilliant service and communication, would really recommend these guys and have done to friends! Thank you :)

4 giugno 2021
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Risposta di We Are Movers

Thank you for your review Anais,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Valutata 5 stelle su 5

I highly recommend We Are Movers

I highly recommend We Are Movers! Very professional, friendly and speedy service!

28 maggio 2021
Non scritta su invito
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Risposta di We Are Movers

Thank you for your review Ashley,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Valutata 5 stelle su 5

Excellent service

Excellent service. Our driver Rob was very helpful and kind. Went above and beyond to help up with our move.

16 maggio 2021
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Risposta di We Are Movers

Thank you for your review Sophie,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Valutata 5 stelle su 5

Very good guys i had no hassle moving…

Very good guys i had no hassle moving my stuff was executed in a good manner all my stuff was pack and they are great in organising your items and nothing was left behind I recommend this company to anyone I was happy with the out come I am glad I chose then great work guys keep it up thank you .

12 maggio 2021
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Risposta di We Are Movers

Thank you for your review,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Valutata 5 stelle su 5

Fast and efficient!

Keith was absolutely brilliant and very helpful! He made our move very quick and efficient. Thanks, Keith!

10 maggio 2021
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Risposta di We Are Movers

Thank you for your review Nadira,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Valutata 5 stelle su 5

The move went really smooth

The move went really smooth. The two men were perfectly on time and really nice and friendly. They helped me out with an extra bit it needed to be done on an item when arrived at the delivery address. Wold use this again!

23 marzo 2021
Non scritta su invito
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Risposta di We Are Movers

Thank you for your review Lilli,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Valutata 5 stelle su 5

The ideal moving team

The team were extremely professional and dealt with my move perfectly - from booking - to the move on the day.
Could not have asked for any better.

21 marzo 2021
Non scritta su invito
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Risposta di We Are Movers

Thank you for your review Olly,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Valutata 5 stelle su 5

Excellent service!

Move went smoothly with absolutely zero problems!

20 marzo 2021
Non scritta su invito
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Risposta di We Are Movers

Thank you for your review,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Valutata 5 stelle su 5

Great service

Great guys. Would recommend them to anyone!

17 marzo 2021
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Risposta di We Are Movers

Thank you for your review Hannah,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Valutata 5 stelle su 5

All great!

I was assigned Robert for my BigMove to the Midlands. Unfortunately at the beginning - completely out of anyone's control - there has been an accident that required the closure of one roads so we ran a bit late. Rob managed to find a solution and everything ran smoothly and quickly despite the stress, 5+ stars, will definitely use again!

15 marzo 2021
Non scritta su invito
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Risposta di We Are Movers

Thank you for your review Barbara,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Valutata 5 stelle su 5

Could not recommend more!

Could not recommend more! They managed to move my sofa in despite the narrow staircase and awkward angle of the hallway. On top of that, they were very nice. Would definitely hire them again!

10 marzo 2021
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Risposta di We Are Movers

Thank you for your review Anne,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Valutata 4 stelle su 5

VERY GOOD SERVICE

VERY GOOD SERVICE .TEAM EFFORT, GUYS WERE VERY POLITE VERY CO-OPERATIVE FRIENDLY ON TIME ALWAYS WILLING TO HELP AND LISTEN .
I WOULD CONFIDENTLY RECOMMEND THERE SERVICE TO ANYONE .
WISH THEM ALL SUCCESS IN FUTURE.

5 marzo 2021
Non scritta su invito
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Risposta di We Are Movers

Thank you for your review Simon,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Valutata 5 stelle su 5

Excellent service

Excellent service, very polite and hardworking guys, they were careful with my furniture and the move went very smoothly. Thank you!

28 febbraio 2021
Non scritta su invito
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Risposta di We Are Movers

Thank you for your review Christina,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Valutata 5 stelle su 5

Very happy with the service

Very happy with the service. I was kept upto date with proceedings via text leading up to the move. My driver was friendly and efficient. I got to my destination in good time with no fuss. No unexpected charges (I have experienced this before with another company). Would highly recommend.

23 febbraio 2021
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Risposta di We Are Movers

Thank you for your review Kes,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Valutata 5 stelle su 5

The lads were really good

The lads were really good. Showed up on time, did the work & were very polite.

5 stars from me

22 febbraio 2021
Non scritta su invito
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Risposta di We Are Movers

Thank you for your review Victor,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

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