Wayne Cosigners LLC  Recensioni 15

Risposta di Wayne Cosigners LLC

27 mar 2026

Hi Charles,

Thank you for sharing your feedback. We understand how important clear communication and secure payment handling are for our clients. Our standard process is to collect payment through an invoice first. In situations where the initial payment attempt is unsuccessful, we work directly with the cosigner to ensure they receive payment for their services through their preferred method.

Many of our cosigners prefer Zelle because it allows them to receive funds quickly and securely. Even when this step is required, our team continues to oversee the process to ensure everything is handled properly and professionally.

We’re glad to hear you were approved for your mortgage and we appreciate your recommendation. Your feedback helps us continue improving our service.

— Customer Support Team

Risposta di Wayne Cosigners LLC

27 mar 2026

Hi,

Thank you for taking the time to share your experience. We understand how important communication and clarity are during the loan process and we’re sorry to hear you felt frustrated.

Our team receives a very high volume of inquiries daily and as a result, response times can vary. In most cases, replies are sent within 1–3 business days but depending on the queue it may take longer. We appreciate your patience as we work to assist every client as quickly as possible.

Regarding payments, our standard process is to collect the remaining balance through an invoice first. If the initial payment attempt is unsuccessful, we then coordinate directly with the cosigner to ensure they receive payment for their services through their preferred method. Many cosigners choose Zelle because it allows them to receive funds quickly and securely. Even in these cases, our team oversees the process to ensure everything is handled properly and professionally.

In addition, If you didn’t get a loan, it is typically because you secured approval but refused to pay the remaining balance on the same day approval was confirmed with the lender. Since our service fee must be paid in full same day, refusal or failure to pay the required amount will result in our team working with the lender to have the loan cancelled. In the event a loan is cancelled twice, the borrower is automatically flagged and any future cosigner applications are declined to prevent repeated cancellations.

If you believe you fall into this category and would like further review, you may submit an appeal request to support@waynecosignersllc.com for additional consideration.

We appreciate your feedback and we remain committed to improving our communication and service experience for all clients.

— Customer Support Team

Risposta di Wayne Cosigners LLC

27 mar 2026

Hi Nicole,

Thank you for sharing your experience. We understand that the upfront cost can feel surprising and we do our best to be transparent about our pricing and the services included. Our fee covers the full cosigner process, risk assessment and support needed to help clients get approved.

We’re glad everything worked out for you and that you were able to get approved. We appreciate your recommendation and your trust in our service.

— Customer Support Team

Risposta di Wayne Cosigners LLC

27 mar 2026

Hi Geoffrey,

Thank you for giving us a chance despite your initial hesitation. We understand that doing something new can feel uncertain, especially when information online can be mixed. We’re glad you kept an open mind and that we were able to help you get approved for your student loan.

We appreciate you sharing your experience and we’re committed to continuing to provide reliable and transparent service to every client.

— Customer Support Team

Risposta di Wayne Cosigners LLC

27 mar 2026

Hi Kehinde,

We apologize for the inconvenience and any difficulty you may have experienced. Please reach out to our support team at support@waynecosignersllc.com so we can assist you further.

— Customer Support Team

Risposta di Wayne Cosigners LLC

27 mar 2026

Hi Richard,

Thank you so much for sharing your experience. We’re glad to have assisted you in getting approved and we appreciate your patience as the final document verification is completed. Our team is committed to seeing you through each step and we’re confident everything will come together smoothly.

We truly appreciate your recommendation and are excited to support you on your journey to securing your new home.

— Customer Support Team

Risposta di Wayne Cosigners LLC

6 nov 2024

Hi Kehinde,

Due to the high volume of requests we receive daily, you may experience longer wait times when trying to reach a call center representative. We recommend using the "Contact Us" form on our website, as it is a faster way to get a response.

-Customer Support Team

Risposta di Wayne Cosigners LLC

25 set 2024

Hi,

We apologize for the inconvenience and any difficulty you may have experienced in reaching a representative. Due to the high volume of cosigning requests we receive daily, you might encounter challenges when calling. We recommend leaving a voicemail with your name and best contact number, and a representative will follow up with you as soon as one becomes available.

-Customer Support Team

Risposta di Wayne Cosigners LLC

Aggiornata il 21 set 2024

Hello,

Your student loan was approved, and certification request sent to your school as outlined in the promissory agreement you signed. We fulfilled our contractual obligations. Once a student loan is sent to the institution, the process is considered complete, and any remaining steps are the responsibility of the institution and lender.

You contacted our supervisory team to update your personal information on file. You were clearly instructed to wait until the certification process was complete and a disbursement date set by your institution. Updating personal information during certification can lead to additional processing, which may require more information and could result in the application being withdrawn by the lender.
Despite this advice, you proceeded to update your information while your student loan was still awaiting certification from your school. Consequently, more information was requested, and ultimately, your application was withdrawn by the lender.
We operate in compliance with federal laws and maintain rigorous policies to ensure adherence to contractual obligations, which we have fulfilled in our agreement with you.

We understand this might not be the experience you expected. To assist you further, please visit our website at www.waynecosignersllc.com to complete the necessary procedures and sign a new promissory agreement. Once completed, we will be more than happy to assist you.

-Customer Support team

Risposta di Wayne Cosigners LLC

21 set 2024

Hi Ruby,

Thank you for your wonderful review! We're delighted to hear you have had such a positive experience with our team and platform.

Please feel free to reach out to us anytime you have questions at 1 602-842-9938 as we are more than happy to help. Thank you for choosing our services.

- Customer Support Team

Risposta di Wayne Cosigners LLC

21 set 2024

Hi Sebastian,

Thank you very much for your kind review! We're delighted to hear you've had an amazing experience with our team. Please feel free to reach out anytime you have questions, we're more than happy to help.

Thank you for choosing our services!

-Customer Support Team

Risposta di Wayne Cosigners LLC

21 set 2024

Hi Vanessa,

Thank you for your wonderful review! We're delighted to hear you have had such a positive experience with our team and platform.

Please feel free to reach out to us anytime you have questions at 1 602-842-9938 as we are more than happy to help. Thank you for choosing our services.

- Customer Support Team