Water Babies - Wales South East Recensioni 

20
TrustScore 4.5 su 5

4,4

Water Babies Office, CF14 7EF Cardiff, Wales South East, GB


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Valutata 5 stelle su 5

My daughter started with water babies at 6weeks old and is now 20months. Waterbabies structure and teachers are amazing. My daughters confidence in the water, ability to swim & go under water is incr... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

We have been doing water babies for nearly 3 years and absolutely love it! My little girl is such a confident swimmer and I'm really impressed by the safety skills that are taught and we both absol... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic Adele is such a fabulous teacher compassionate warm and welcoming! we have been attending classes now for the last 10 weeks! My little one absolutely loves Tuesday swimming plus the underwat... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I started water babies when my son was only 3 months old. He is now 6 months. He absolutely LOVES it, the class is about water safety skills and swimming skills which is great. Our teacher is a lovely... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Lezione
  2. Club di nuoto

Informazioni su Water Babies - Wales South East

Scritti dall'azienda

Our vision is a world where the physical and emotional development of every child is fully supported and nurtured from birth.

Our premium baby swimming classes are taught by the highest trained baby swimming teachers in the world.

Water Babies takes little ones on a journey of aquatic discovery, teaching core aquatic skills, water safety, and swimming strokes, igniting their imagination as they learn.

With lessons available across the UK, Water Babies welcomes babies from birth to five years old to learn a skill for life.

Enquire today


Informazioni di contatto

  • Water Babies Office, CF14 7EF, Cardiff, Wales South East, Regno Unito

  • 01633 278 504

4,4

Eccellente

TrustScore 4.5 su 5

20 recensioni

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4,4

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(20)

906 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

The best baby/toddler lessons

My daughter started with water babies at 6weeks old and is now 20months. Waterbabies structure and teachers are amazing.
My daughters confidence in the water, ability to swim & go under water is incredible. I would recommend to everyone.

16 agosto 2026
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Risposta di Water Babies - Wales South East

We are absolutely delighted to hear about your daughter's wonderful journey with us and her incredible progress in the water. We truly appreciate your kind words about our structure and teachers. Thank you for recommending us!

Water Babies

Valutata 4 stelle su 5

Great skills taught and lots of fun

We have been doing water babies for nearly 3 years and absolutely love it! My little girl is such a confident swimmer and I'm really impressed by the safety skills that are taught and we both absolutely adore Adele. The pool at Etloe is nice, although quite small, now the children are bigger and can kind of swim around independently the space is limited. I have also recently been moved sessions and although the time works well for us, the group was already formed which has left us kind of feeling alone. The changing rooms are far too small for groups of more than 4, again especially since the children are much bigger now. I often find myself going in the men's but then a dad will come in and we have to awkwardly move (which I don't mind doing)

Overall, love our water babies experience and will be sad to stop next year when my little girl goes to school but the facilities part could be improved.

14 giugno 2026
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Risposta di Water Babies - Wales South East

We truly appreciate your kind words about our program and Adele. It's wonderful to hear your daughter is such a confident swimmer and that you value the safety skills taught. We acknowledge your concerns regarding the pool size and changing room limitations, especially as the children grow. We also note your feelings about joining an already formed group. Your feedback is invaluable as we continuously strive to improve our facilities and overall experience.

Water Babies

Valutata 4 stelle su 5

Lovely class

Lovely class, my baby loves it. Not given 5 stars due to the policy on changing classes. If you can't make one you have to book a catch up which could be a different pool and a class you have already done.
You can't cancel the lesson and move the cost to the next lesson

26 aprile 2026
Valutata 5 stelle su 5

I started water babies when my son was…

I started water babies when my son was only 3 months old. He is now 6 months. He absolutely LOVES it, the class is about water safety skills and swimming skills which is great. Our teacher is a lovely lady who is very patient and doesn't push any of the babies if they are upset, just encourages to follow the flow of the group while giving your little one cuddles until they are ready to participate again. This is hands down the best decision I've made as a mother so far.

26 aprile 2026
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Risposta di Water Babies - Wales South East

We're happy to hear that your son loves our classes! It's wonderful knowing he's gaining water safety and swimming skills. We appreciate your kind words about our patient instructor and are glad you feel it's the best decision you've made.

Water Babies

Valutata 5 stelle su 5

We love our instructor Ashley and we…

We love our instructor Ashley and we love the pretty swimsuit and we love how kind and patient she is and she’s very helpful

23 marzo 2026
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Risposta di Water Babies - Wales South East

We're happy to hear that you enjoyed your experience! It's wonderful to know that our instructor was so helpful and kind. Thank you for your positive feedback!

Water Babies

Valutata 5 stelle su 5

Excellent class my son loves it

Excellent class my son loves it and is progressing well.

9 febbraio 2026
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Risposta di Water Babies - Wales South East

We're happy to hear that your son loves the class! It's great to know he is progressing well. Thank you for your positive feedback.

Water Babies

Valutata 5 stelle su 5

My son has been swimming with water…

My son has been swimming with water babies since he was eight weeks old. He’s now 22 months and he loves the water. His swimming lesson is his favourite activity of the week. The lessons are different every week working on different skills in a fun engaging way. I would highly recommend water babies to anyone.

10 dicembre 2025
Non scritta su invito
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Risposta di Water Babies - Wales South East

We're happy to hear that your son enjoys his swimming lessons and has developed a love for the water since he was a baby. It's great to know his lessons are a highlight of his week! Thank you for recommending us.

Water Babies

Valutata 5 stelle su 5

I would recommend Waterbabies to…

I would recommend Waterbabies to anyone, without hesitation. My daughter has been having lessons since birth. I have tried other providers, both private and council run, and nothing compares. Waterbabies has excellent teachers, there is clear progression of skills, it’s fun and child friendly, parents can observe/participate and I feel that my child is safe at all times. It is thanks to the early learning that my daughter did as a baby that she is so water confident now. She has always thoroughly enjoyed going to her swimming lessons. This is her only club that she does not ever complain about!

10 novembre 2025
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Risposta di Water Babies - Wales South East

Thank you so much for your lovely words. We are so pleased that she loves her classes and that you do too!

Valutata 5 stelle su 5

Fantastic Adele is such a fabulous…

Fantastic Adele is such a fabulous teacher compassionate warm and welcoming! we have been attending classes now for the last 10 weeks! My little one absolutely loves Tuesday swimming plus the underwater photos shoot which you can book onto at the start of your swim journey just incredible opportunity to capture unforgettable moments! I have actually used mine as this year’s Christmas cards. It’s also helped me so much with water confidence. Thanks again! Holly & Edi. X

1 dicembre 2025
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Risposta di Water Babies - Wales South East

We're happy to hear that you and your little one are enjoying the classes! It's wonderful that the underwater photos created such special Christmas cards and boosted your water confidence. Thank you for sharing your positive experience with us!

Water Babies

Valutata 5 stelle su 5

My Son is two and he can swim by himself!

My Son is two and we have been going since he was 12weeks old and we love it. Every instructors has been so friendly and always changes up each lesson teaching valuable skills whilst making fun. My son loves to jump in, go underwater to catch the seal and swim by himself to catch that fishy all thanks to the amazing instructor. Plus it’s a great way to meet other parents. Highly recommend

12 ottobre 2025
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Risposta di Water Babies - Wales South East

We're happy to hear that your son enjoys our lessons! It's great to know the instructors' friendly approach and varied lessons, teaching valuable skills in a fun way, have been a positive experience for your family. We appreciate your recommendation!

Water Babies

Valutata 5 stelle su 5

A lovely teacher

A lovely teacher - Adele. Lots of activities to build confidence and enjoyment as well as start to develop key swimming skills. Adele knows her swimmers well and takes everything at their pace allowing them to develop their confidence one step st a time.

5 ottobre 2025
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Risposta di Water Babies - Wales South East

We're happy to hear that your child is building confidence and enjoying the activities. It's great to know the approach to teaching swimming skills is effective and tailored to each swimmer's pace. Thank you for your positive feedback!

Water Babies

Valutata 4 stelle su 5

We have been going swimming with Water…

We have been going swimming with Water babies since our daughter was 12 weeks old. She's now nearly 8 months and we are stopping our Water babies journey, as we signed up for swimming at a local pool instead. Overall, I think the classes are brilliant, you can clearly see the progression from one class to another and it's amazing to see your baby getting more and mote confident in the water. I love the fact that the parents are also involved in the process a lot, such as going under the water with the baby, etc. The songs and swimming props are brilliant, we always had a lot of fun during lessons. Some of the things that can be improved in my opinion are the following:
1. The classes are expensive. Nearly 20 pound a lesson in South Wales is extortionate. I appreciate that renting the pool space and paying wages is expensive, but I wonder if introducing some sort of discounts would make it more appealing for customers to carry on. For example, maybe introducing a discount for those who book classes in bulk? Like book 3 months worth of classes, get so much off. Or, every 10th lesson for free initiative.
2. You have to pay for the classes you don't attend. Again, I understand why that is, however during summer time some people might go away for like 3 weeks at a time, thats potentially missing 3-4 lessons, so essentially paying nearly 80 pounds for nothing! Maybe allowing parents to skip 2 lessons a year for free would be a nice gesture to encourage people to carry on with classes.
3. You have to give 1 months notice if you want to cancel. For me, this one I have the biggest issue with. We pay for lessons in advance, not retrospectively, I think that is a policy you should get rid of, or at least, allow to use catch up sessions until they all run out.

11 settembre 2025
Non scritta su invito
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Risposta di Water Babies - Wales South East

We're glad your daughter gained confidence in the water with us! We appreciate your feedback regarding the class structure, especially the cost, missed lessons, and cancellation policy. We'll consider your suggestions as we strive to improve our services. Thank you for your time.

Water Babies

Valutata 2 stelle su 5

Good classes but know this!

When you start WB the child is placed into a class of similar aged babies. For a variety of reasons, our boy was not able to start at a younger age, so joined a class with similar aged babies of around 18 months. Within 3 weeks he was asked to dunk under the water, which in hindsight was a terrible idea!! This TOTALLY stunted his progress and its been such a long road since...
Scheduling and cancelling has also been an ugly experience. Sometimes you miss classes (sickness, holiday) and while you can notify of expected absence in online portal, the vouchers can't be used unless you've booked for a following month. It's a clumsy interface that needs to be much more user-friendly.
Finally, when we tried to cancel, we were told we needed to give 1 MONTH notice, so we ended up paying over £60 for lessons we didn't (couldn't) use.
----
I would give a star to the amazing other parents who made it easier for me each Sunday (thank you - was a struggle at times)
----
Overall, a really poor experience for us, and I don't want other parents to have to go through it. I hope WB take this feedback onboard.

21 luglio 2025
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Risposta di Water Babies - Wales South East

We appreciate you sharing your experience. We're sorry to hear about the challenges your child faced and the difficulties with scheduling, cancellation policies, and the online interface. We value your feedback and will review it to improve our program and policies. We're glad you found support from other parents. We had asked for your reasonings for cancelling the lessons to which you didn't give a response, had we known you were struggling in the class you were attending we would have provided other class options to work with you to gain a more positive experience.

Water Babies

Valutata 5 stelle su 5

Amazing benefits

We love to see our baby grow with confidence. We see that swimming has boosted our bond and trust. Our baby laughs every week and our instructor Jordan is great with parents and babies/toddlers.

27 luglio 2025
Non scritta su invito
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Risposta di Water Babies - Wales South East

We're so happy to hear that swimming has boosted your baby's confidence and strengthened your bond. We appreciate your kind words and are so glad you are enjoying the classes.

Water Babies

Valutata 5 stelle su 5

We love Water Babies!

We love Water Babies! All the ladies are incredibly patient and knowledgeable. They treat the little ones like family and always put their wellbeing first. They’ll never push a baby into doing skills if they’re not ready or just not up to it on that day.
I have learnt loads and feel confident to take my little one swimming myself.
Thank you!

14 luglio 2025
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Risposta di Water Babies - Wales South East

We're happy to hear that you and your little one love our classes! It's wonderful to know our team's patience and knowledge created a positive experience, and that you feel confident swimming independently. Thank you for your kind words!

Water Babies

Valutata 5 stelle su 5

Absolutely amazing!

Water Babies is a fantastic team and super friendly, my daughter has been going to their lessons since she was 3 months old and has so much confidence in the water now at 14 months old!
The classes are fun and educational and keep the children engaged!
Definitely would recommend!

17 maggio 2025
Non scritta su invito
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Risposta di Water Babies - Wales South East

We're happy to hear that your daughter has gained so much confidence in the water through our lessons! It's great to know that you find our classes fun, educational, and engaging. Thank you for recommending us!

Water Babies

Valutata 5 stelle su 5

My son has been swimming with water…

My son has been swimming with water babies since he was eight weeks old. He has just completed the baby classes and got his badge - love this extra touch. The lessons are so engaging for babies with all the songs. He loves the water, is a real water baby and looks forward to his lesson each week. I really enjoy it too! Onto the toddler lessons now. I’d recommend water babies to everyone 5 ⭐️

17 aprile 2025
Non scritta su invito
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Risposta di Water Babies - Wales South East

We are thrilled to hear about your son's positive experience with our classes! It's wonderful to know that he enjoys the water and looks forward to his lessons each week. We are proud to offer engaging and fun classes that help babies develop a love for swimming. We are also happy to hear that you enjoy the classes as well. We wish you and your son all the best in the toddler lessons. Many thanks, Water Babies South Wales

Valutata 5 stelle su 5

Love

Love! We are made to feel so at ease and Jax loves it! Watch a good intro into swimming safety as well!

7 aprile 2025
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Risposta di Water Babies - Wales South East

We're so happy to hear you and Jax had a positive experience! It's wonderful that you felt at ease and that your child enjoyed their time with us! Many thanks, Water Babies

Valutata 5 stelle su 5

Underwater Photoshoot

We did an underwater photoshoot with our little one last year and the team were fantastic! They were super patient with the little ones and the photos were absolutely stunning! I would highly recommend getting a photoshoot done if you can!

20 luglio 2024
Non scritta su invito
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Risposta di Water Babies - Wales South East

Thank you so much for your kind words! We're thrilled to hear that you had such a wonderful experience with our team. We strive to create a fun and comfortable environment for families, and we're so happy that your little one enjoyed the photoshoot. We're delighted that you loved the photos.

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