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Valutata 5 stelle su 5

I purchased a watch and unfortunately it quit working after a few weeks. After troubleshooting with customer service, I was sent a brand new replacement watch at no charge. This customer service went... Leggi di più

Valutata 5 stelle su 5

I ordered two watches and I couldn’t be more satisfied! The customer service is incomparable. Not only did I receive a great deal for ordering more than one item, but there was a slight hiccup with my... Leggi di più

Valutata 5 stelle su 5

I’ve bought a few items from Watchtrendz and it’s always been great. They communicate very well throughout the process and their items are high quality. I ordered a watch and had to take it to the jew... Leggi di più

Valutata 5 stelle su 5

The customer service was amazing, they respond in a timely manner and are very polite. The turnaround time was super fast and they even sent me a quality video before shipping the watch out. My watch... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

166 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

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4,6

Tutte le recensioni

(166)

34 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Trustworthy and excellent communication!

I had an excellent experience with Watchtrendz. I ordered three watches, and the process was smooth and professional. Communication was prompt, and they were very helpful throughout. I’m extremely satisfied and will definitely be placing another order in the future. Highly recommended!

15 agosto 2025
Non scritta su invito
Valutata 3 stelle su 5

Purchased a Rolex watch for my mom…

Purchased a Rolex watch for my mom which is beautiful! However, the two bracelets I ordered w the watch literally look like they can fit a small child. They don’t fit and I get no response back as a replacement.
Extremely upset and probably won’t order again.

26 giugno 2025
Non scritta su invito
Valutata 3 stelle su 5

Unfortunately I have a bad experience…

Update:
In the end they send me a new watch (after a lot of back and forth) and so far it is still running so fingers crossed 🤞

Unfortunately I have a bad experience with this company. After reading all these positive reviews and also after see positive reviews from influencers on TikTok I finally made the decision to order a watch and a bracelet for my husbands birthday. I was communicating via WhatsApp with someone and I specifically asked if it would be in time for his birthday. The answer was a solid yes. You can guess already what happened. Instead of the promised 10-15 days the order still wasn’t delivered after 3,5 weeks. After numerous messages and complaints from my side they finally gave in and resend the order on speed delivery. It arrived after days. Nice! So finally I was able to give my husband his birthday present. He loved it!
In 2 weeks time he wanted to wear it for the 4th time but unfortunately the watch didn’t run anymore. He tried to wind it up but no luck. Also the date didn’t change anymore. So there went our luck!
I messaged the company via the WhatsApp and send a video of the watch because they asked me to do that.
This was exactly 1 weeks ago ago. Since then I receive a n answer every now and then but no solution no after sales no nothing.
I am devastated because this was a special birthday for my husband. He loved the watch that he had to wait for for so long and now it is broken. The worst part is that they don’t give any response or solution or anything. Since 1 week ago I received a message saying: give us a few hours and a message that they will reply tomorrow.
So before ordering, when you are a potential client you get immediate answers like speedy conzales but when there is something wrong it either takes a while for them to take action or they never respond anymore.
Aftersales sucks and I spend a lot of money on a special birthday present but it doesn’t work. The bracelet is ok 👍 but definitely not worth all the money I spend (that was actually for a watch and a bracelet).
I really hope they are going to solve it for my husband.

25 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Top quality service and product

I was a bit nervous about buying a watch online , but what I have experienced is amazing customer care . The communication has been excellent from the start . It’s been a very positive experience. Best of all was when my watch arrived after 10 days and it’s purely amazing. The watch is super cool and exactly what I had envisioned. I have been wearing it since and I’m already thinking about my next watch . I can strongly recommend this company.

24 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Awesome quality and service

The products I received were amazing quality. The seller was very responsive and helpful and shipping was pretty fast. I will definitely be ordering from them again.

17 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Great experience

Great experience! Be sure to include measurements with your order if trying to create a stack. I now have my new gold stack and I love it! Excellent quality, all comes in packaging, arrived much faster than I expected. Already looking forward to my next purchase!

10 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing quality

Amazing quality, packaging & truly a work of art! Loved it all! Have a whole list of products to purchase ! Can't wait

4 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing service, high quality products, great communication, fast delivery

I’ve bought a few items from Watchtrendz and it’s always been great. They communicate very well throughout the process and their items are high quality. I ordered a watch and had to take it to the jeweler to adjust the links and I got complimented. The jewelry is solid and looks amazing, in this last order they even sent me a gifted tennis bracelet 💜 definitely will continue ordering from them.

8 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

BEWARE SHADY SELLER

Don’t believe all the reviews and influencers. This seller is not honest. I purchased a few watches and jewelry. My issue is with the fact they told me the jewelry was gold plated and it turns out it’s mixed metals. They admitted to me after I asked a bunch of questions. Then changed their story. They refused to give me a refund and I’ve had to open a PP case. Buy at your own risk.

5 giugno 2025
Non scritta su invito

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