Watch My Diamonds Recensioni 

120
•
TrustScore 3.5 su 5

3,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

I've known Dimitri for about 7-8 years now. I started off by getting my first watch busted down by him (breitling super avenger), and over the years I've learned to appreciate the brutal honesty and k... Leggi di più

Valutata 5 stelle su 5

Our family had great experience with Watch My Diamonds. My engagement ring is beautiful and the price was the most reasonable we could find. We also bought Rolex for both of us and our order was custo... Leggi di più

Valutata 5 stelle su 5

My Rolex finally arrived today and the feedback was great from WMD. However delivery took quite long but it’s understandable around Christmas time but it’s all good. I’m happy how my Rolex turned out... Leggi di più

Valutata 1 stelle su 5

My order was cancelled with no explanation. I emailed and inquired as to why and I didn’t get a response. EDIT: I did contact support multiple times to figure out what happened and how to re-subm... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di orologi

Informazioni fornite da varie fonti esterne

Watch My Diamonds offers Custom Diamond Jewelry and Authentic Custom Diamond Watches at unbeatable prices and highest quality! Choose from our large inventory of luxury diamond goods that suits you best!


Informazioni di contatto

3,7

Nella media

TrustScore 3.5 su 5

120 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,7

Tutte le recensioni

(120)

3 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

This is my first purchase from Watch My Diamonds

This is my first purchase from Watch My Diamonds.
Customer Service A++++++ (Mary!!!) is outstanding with all of her customer's
Product: Out of this world outstanding!!!!
Delivery: Packaging is perfect, Rolex box is brand new,,, who could ask for more,,,, OH, when WMD says next day delivery,,,, that is what you get!

Summary,,,
WMD is the true no BS, no excuses place to get your goodies.
I am so pleased that I know, this is not the last time we do business together.

17 novembre 2021
Valutata 1 stelle su 5

My order was cancelled with no…

My order was cancelled with no explanation. I emailed and inquired as to why and I didn’t get a response.

EDIT: I did contact support multiple times to figure out what happened and how to re-submit the payment but no one ever got back to me. I also called and no one answered. I understood that the payment failed bc it was flagged as spam but I couldn't reach anyone to help me re-process.

Edit: replying to support@watchmydiamonds dot com apparently does not work

14 novembre 2021
Logo di Watch My Diamonds

Risposta di Watch My Diamonds


Update: Dear Buyer, using your email address we did not find any incoming emails from you. We've been in this business for over 15 years and it is obviously not our intention to avoid customers and replies to their inquiries. We have an additional email that you can use if by any reason you are not able to reach us using the main email address - watchmydiamonds@gmail.com '
Once again, we are very sorry for the inconvenience that happened.

Hello Dear Buyer!
We are very sorry to hear that you've experienced some issues with your payment.
Unfortunately, your order has been cancelled because your payment did not go through. You received an email explanation from us stating: For cardholder protection, we decline transactions flagged by our security systems. Please contact SUPPORT@WATCHMYDIAMONDS.COM to verify your information and enable future purchases.
The total purchase amount of ***** has been returned to the card on file. Your card issuer may take 1-7 days to process the cancellation. Unfortunately, we cannot control how long it takes your card issuer to issue a refund.
Every major platform has fraud prevention system created specifically for your protection to make sure you are who you are and nobody else has your credit card. It is also very important to make sure your billing address matches your shipping address.


Valutata 5 stelle su 5

I've known Dimitri for about 7-8 years…

I've known Dimitri for about 7-8 years now. I started off by getting my first watch busted down by him (breitling super avenger), and over the years I've learned to appreciate the brutal honesty and knowledge Dimitiri possesses. He is my go to jeweller of choice. Keep in mind that I'm located in Vancouver, Canada and he's located in NY. I still choose to purchase my time pieces and have my custom jewellery made by Dimitiri.

26 ottobre 2021
Valutata 5 stelle su 5

Good customer service.

I ended up canceling my order due to a misunderstanding of the description. However their customer service was very responsive at my concerns. I like businesses that treat customers as their priority. Because of this reason I still give them 5 stars.

30 settembre 2021
Logo di Watch My Diamonds

Risposta di Watch My Diamonds

Hello Dave!

Thank you so much for expressing your concern. Our website and numerous platforms where we have our watches listed have detailed description of the item, which states if diamonds have been customized aftermarket. We are very sorry to hear that you were not able to locate that information. Our customer service is always available to help you if you have any specific questions or if you by any reason you cannot locate detailed description on the listing page.

Sincerely,
Watch My Diamonds Team

Valutata 5 stelle su 5

Love This Company!

I am very pleased with this company and I love my watch! Mary was absolutely wonderful to work with. I had a lot of questions before finally selecting my Rolex and she was so helpful every step of the way. She also gave me assurance because I was nervous buying over the internet. They expedited my delivery process and the watch is beautiful!

I would absolutely use this company again!

20 agosto 2021
Valutata 5 stelle su 5

Best custom diamond jewelry and diamond encrusted watches.

From my first contact to receiving my icy watch I have been impressed with the Watch My Diamonds team. The customer service and communications from the team was perfect, kept me informed each step of the way. Special thank you to Mary! I highly recommend Watch My Diamonds for custom jewelry and diamond encrusted watches.

11 agosto 2021
Valutata 5 stelle su 5

Purchased an Amazing Watch

I recently ordered a Breitling Super Avenger II Stainless Steel Watch Custom Diamond Bezel for my husband for his birthday. The watch was stunning and my husband loved it. The staff made sure I recieved it on time for his birthday. Would definately make a purchase again

21 giugno 2021
Valutata 5 stelle su 5

Amazing Watch - Amazing service!!

I just opened my incredible watch! I can’t begin to explain how fabulous this custom creation is! Perfect service, made to order, top notch packaging and shipping. It took some time for me to decide what I wanted exactly; and Watch My Diamonds worked patiently with me through every step of the process. Do not hesitate to work with this extraordinary company!!

1 maggio 2021
Valutata 5 stelle su 5

This company did a fabulous job with a…

This company did a fabulous job with a purchase I tried to make. I received the product but some things changed and I needed to return it. They were very professional, kept great communication, and made me feel like everything was handled. I would recommend them to anyone.

17 aprile 2021
Valutata 5 stelle su 5

Excellent service awesome communication

I bought this watch for my wife for Christmas as a surprise when I purchased it it was too small I called them back and told them I needed a bigger one They took care of it right away then I had a problem with the watch not keeping time They it back fixed it and sent it back these people are trustworthy and most importantly great to work with thanks again Watch my diamonds I would highly recommend

13 aprile 2021
Valutata 5 stelle su 5

I was searching around for the perfect…

I was searching around for the perfect watch for my birthday and I stumbled across my watch from Watch My Diamonds. I have never been happier with my purchase! They made sure to go through the necessary steps to ensure my watch is perfect for the sale! They customized my watch to turn head. I love it!!

7 aprile 2021

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