Washloo Recensioni 

500
•
TrustScore 5 su 5

4,8

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Valutata 4 stelle su 5

the parts given were useless, not comparable with what we got home. After a plumber sorted out, works perfectly with good water pressure.

Valutata 5 stelle su 5

Brilliant and polite customer service. Item was out of stock online however on contacting the company directly they had a few of the toilets seats left in stock and they were able to tell us a deli... Leggi di più

Valutata 5 stelle su 5

Early days using the Ultra DR seat, but very good so far. Bought together with Villa toilet. Before and during the purchase, customer service was fast and efficient. The products were delivered in two... Leggi di più

Valutata 5 stelle su 5

Very helpful phone call before ordering regarding the hidden wall hanging frame. I asked for the delivery to be delayed as we were going on holiday which was no problem. Delivered on the requested day... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

500 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(500)

66 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

World class technical support from…

World class technical support from their great team, even on a Saturday afternoon! The equipment has always worked exceptionally well and lasted 5 years now, before needing any technical attention! The team work very hard to address my needs and sent spares out overnight. I wish all companies were this well run! - Dave

22 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Helpful friendly, great selection of goods.

Helpful friendly, knowledgeable staff. very good selection of sanitary hardware.
I would have no hesitation in recommending this company. I shall definitely use them again.
I had researched many companies prior to ordering from Washloo and they were definitely the best with a selection of goods I was unable to source from other well known companies. Karen, and all the staff (family) were amazing.

30 agosto 2025
Valutata 5 stelle su 5

Fantastic after sales service.

The service we have received from Karen and the Washloo technical team this week has been outstanding . Customer service as it should be but so rarely is these days.
We had an annoying and persistant leak around our Washloo toilet which completely baffled our plumber. It happened spasmodically and without any obvious reason. Karen offered advice and , when the plumber had tried everything he could think of , she involved a colleague who sent a replacement part which was the answer. Great relief all round !
Thank you to all involved.

14 novembre 2025
Non scritta su invito
Logo di Washloo

Risposta di Washloo

Thank you for your kind words Hilary! Glad we were able to quickly diagnose the issue and send a replacement fill valve for the cistern the next day. It was a strange one as this unit had been in use for 18 months prior to this developing but was easily rectified. Thanks again!
Washloo

Valutata 5 stelle su 5

Amazing toilet

Amazing toilet, I went on holiday to Japan, out there they have these toilets in every hotel or public restroom, after using them for 2 weeks I had to purchase one for my home. I can't recommend them enough.

19 settembre 2025
Valutata 5 stelle su 5

We have just invested in our second…

We have just invested in our second Washloo given our great experience with the first one. Customer service is A1 and technical support second to none. This product does what it says on the tin and has helped my partner who has MS to remain more independent.

24 marzo 2025
Valutata 5 stelle su 5

Peace of mind

I suffer from pelvic radiation damage and therefore don't always make it to the loo. Knowing I have my washloo installed and working, means I can clean myself quickly and efficiently without causing myself too much anxiety.

28 luglio 2025
Valutata 5 stelle su 5

The wrong user manual was sent

The wrong user manual was sent. Please can you send me the correct one.
Thank for your helpful response. It might be a good idea to put your phone number on all the manuals so that it is immediately to hand. For the consumer this would useful.

2 luglio 2025
Logo di Washloo

Risposta di Washloo

Hi Annie, as discussed on the phone immediately after leaving this review, we sincerely apologise the wrong manual may have been sent and sent one out the same day to you via post and also a digital version via email. Any problems in future, please contact us directly rather than leaving a review for something that can be quickly and efficiently rectified but thank you none the less. Kind regards, Washloo

Valutata 5 stelle su 5

My Washloo Sensation

After searching for Months for a Japanese toilet with the functions we wanted at a price that was not astronomical.

We were r3commended the TOTO as @ brand. A quality toilet with a price to Match.
I came across the Washloo brand. I contacted them to arrange to view their product’s in Holywell, ,North Wales.
The the staff were very knowledgable an helpful.
I decided on the Sensation wall mount, I placed my order and they delivered on a convenient date to match the installers work schedule.

Nothin but praise for the staff and product.



We drove to North Wales from Wigan to see the Wasloo and wa# impressed with the quality of the Sensation.

My wet room installer has fitted many Japaneses toilets and he commented on how good he felt the Washloo was.

Mdplumbing and bespoke bathrooms

31 luglio 2025

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