So happy with my waltons order,got my Cricut and vinyl without hassle. Delivery was fast items were exactly as described and everything was packed nicely. Crafting season is sorted.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Waltons was super helpful when we called and needed guidance with regards to which product will work for our needs. We then ordered and paid for the product online. We collected the product at the sto... Leggi di più
L'azienda ha risposto
Your delivery address instruction is a mess! Twice I loaded: 285 Raptors View Wildlife Estate, Hoedspruit, Limpopo, 1380, but your booking form simply reflects Hoedspruit only. I had to phone TheCouri... Leggi di più
L'azienda ha risposto
After shopping around, this was the best deal - by cost - and reliable provider. It arrived quickly and efficiently.
Dettagli dell'azienda
Informazioni su Waltons
Scritti dall'azienda
Waltons - Work. School. Life. Simplified.
Waltons is your trusted omnichannel retail partner for all office supplies, business and school essentials. We offer a wide selection of quality products, including school supplies, stationery, technology and the latest office furniture solutions. Whether you’re an individual or a business, our extensive range ensures you stay organised, productive, and efficient in your work and education.
With branches nationwide and an online procurement platform, shopping for office supplies and school essentials has never been easier. We are committed to delivering exceptional customer service, both in-store and online, ensuring your needs are met with care and efficiency.
As a proud Bidvest company and a Level 1 BBBEE contributor, Waltons continues to lead the market by simplifying work, school, and life with products that make a real difference.
Established in 1949, we remain at the forefront of providing business essentials and tools for success to customers across South Africa. Trust Waltons to meet all your business, school, and office needs—work smarter, learn better, and live easier.Informazioni di contatto
2nd Floor Bidvest House, 18 Crescent Drive, Melrose Arch, 2196, Johannesburg, Sud Africa
- +27 11 620 4000
- customercare@waltons.co.za
- waltons.co.za
4,2
Molto buono
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di Waltons
Hi Alicia,
Thank you for taking the time to leave us such a great review! We are glad to hear that you found the ordering process easy, quick, and efficient. We work hard to make sure our online experience is as seamless as possible. We look forward to assisting you with your next order!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Satisfied customer
We were kept in touch with the progress of our order the whole of the way from both Waltons and the Courier Guy. And from initial order to delivery was quicker than we had expected it to be.
11 marzo 2026
Risposta di Waltons
Hi Diana,
Thank you so much for your wonderful review! We are thrilled to hear that you were kept in touch throughout the entire process and that your delivery arrived quicker than expected. Keeping our customers informed every step of the way is incredibly important to us, and your feedback confirms that we are on the right track. We truly appreciate your support and look forward to assisting you again!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Risposta di Waltons
Hi Charles,
Thank you for your honest feedback. We are sorry to hear that the box of your product had water damage. This is certainly not the standard we aim for, and we sincerely apologise for the inconvenience.
A ticket has been opened so that we can look into this matter further, and you are welcome to reply to it with any additional details. We value your feedback as it helps us improve, and we hope to have the opportunity to provide you with a better experience next time.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Worst experience ever
Worst experience ever, I think I have said a lot with calls and at store but, buying from waltons online wasn't pleasant at all communication was bad and all of the above, I even got a wrong colour bag than the one I ordered, truly this was bad and changing of the colour wasn't confirmed with me, the delivery process was also bad as I said communication was horrible
5 marzo 2026
Risposta di Waltons
Hi Noxolo,
Thank you for taking the time to share your experience, and we are truly sorry to hear about the difficulties you encountered. Receiving the wrong colour bag, poor communication, and an unsatisfactory delivery process is not the level of service we strive to provide, and we sincerely apologise for the frustration this has caused.
A ticket has been opened for you to investigate these issues further, and you are welcome to reply to it with any additional information. We take your concerns seriously and are committed to making things right.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Everything was really well done
Everything was really well done, supply was available and delivered quickly, well done in every respect.
9 marzo 2026
Risposta di Waltons
Hi Ken,
Thank you for your excellent review! We are so pleased to hear that everything was well done, from product availability to speedy delivery. It is always our aim to deliver a top-notch experience in every respect, and your kind words mean a great deal to us. We look forward to working with you again!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Risposta di Waltons
Hi Luyanda,
Thank you for your lovely review and welcome to the Waltons family! We are so happy to hear that you experienced a quick turnaround on your order. We always aim to get your products to you as efficiently as possible. We look forward to serving you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Delivery was on time and exactly what…
Delivery was on time and exactly what was ordered.
5 marzo 2026
Risposta di Waltons
Hi Brian,
Thank you for your wonderful feedback! We are delighted to hear that your delivery arrived on time and that your order was exactly as expected. Getting it right the first time is always our priority, and it is great to know that we hit the mark. We appreciate your support and look forward to assisting you again!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Risposta di Waltons
Hi Nileta,
Thank you for your great review! We are thrilled to hear that you found our service efficient and fast. We always strive to make the process as quick and seamless as possible for our customers. We truly appreciate your support and look forward to assisting you again in the future!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Risposta di Waltons
Hi there,
Thank you so much for your wonderful review! We are delighted to hear that you always find what you are looking for with us and that the experience is consistently easy. That is exactly what we strive for. We look forward to serving you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Risposta di Waltons
Hi Rob,
Thank you for taking the time to leave us such a great review! We are so pleased to hear that your experience was hassle-free and that you were kept informed throughout. We will always aim to keep things simple and transparent for you. We look forward to assisting you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Rechargeable battery review
The items were easy to find on the website, reasonably priced, and delivered in good order.....perfect!
4 marzo 2026
Risposta di Waltons
Hi John,
Thank you for your lovely review! We are thrilled to hear that you found the items easily on our website, that the pricing met your expectations, and that your order arrived in good condition. That is the perfect result! We hope to see you shopping with us again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Risposta di Waltons
Hi Mariska,
Thank you for your kind words! We are so glad to hear that everything went smoothly and that your order and delivery were flawless. It is always wonderful to receive such positive feedback. We look forward to welcoming you back soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Excellent service
Excellent service
I received excellent service from Waltons recently. Ordered a very well priced ink jet printer online. Was kept informed of the progress in terms of delivery. Collected it just a few days later from Waltons Constantia. Awesome experience all round!
2 marzo 2026
Risposta di Waltons
Hi Helen,
Thank you so much for sharing your experience with us! We are delighted to hear that you received excellent service, that you were kept well informed about your delivery, and that collecting your order from Waltons Constantia was such a positive experience. We truly appreciate your support and look forward to assisting you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Incorrect order received
Incorrect order received
Then they want me to come and exchange it, however I paid for delivery
2 marzo 2026
Risposta di Waltons
Hi Tara,
Thank you for taking the time to leave a review. We sincerely apologise for the inconvenience of receiving an incorrect order, and we completely understand your frustration, especially given that you paid for delivery.
This is certainly not the experience we want for our customers.
A support ticket has been opened for you, and you are welcome to reply directly to it so that we can arrange the correct resolution without requiring you to come in.
We appreciate your patience and look forward to making this right.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
excellent services
3 marzo 2026
Risposta di Waltons
Hi Reshina,
Thank you so much for your wonderful feedback! We are delighted to hear that you experienced excellent service, and we truly appreciate you taking the time to share your kind words with us.
We look forward to assisting you again in the future.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Risposta di Waltons
Hi Lucretia,
Thank you so much for your wonderful review! We are thrilled to hear that your delivery was fast and that collecting in-store was a smooth experience. We always strive to make the process as convenient as possible for our customers, and it is great to know we hit the mark for you.
We look forward to serving you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Alexander
Quick response, informative, easy to understand.
Great service
5 marzo 2026
Non scritta su invito
Risposta di Waltons
Hi Melissa,
Thank you for taking the time to leave such a lovely review! We are so pleased to hear that you received a quick response and found our service informative and easy to understand. We will be sure to pass your kind words along to Alexander as well.
We hope to assist you again in the future!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Risposta di Waltons
Hi Candice,
Thank you for your kind review! It is wonderful to hear that your experience was easy, quick, and efficient. That is exactly the standard we aim for, and we are delighted that we could deliver on that for you.
We look forward to working with you again!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Simple process and quick delivery.
25 febbraio 2026
Risposta di Waltons
Hi Cindy,
Thank you so much for your kind review! We are delighted to hear that you found the process simple and that your delivery was quick. We look forward to serving you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Risposta di Waltons
Hi Thabani,
Thank you for taking the time to leave a review. We are truly sorry to hear that your order arrived late and with missing components. This is certainly not the experience we aim to provide, and we sincerely apologise for the inconvenience caused.
A support ticket has been opened for your query, and you are welcome to reply to it directly so we can resolve this for you as quickly as possible.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
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