Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Do not buy from this website unless you definitely do not want to return your item. If it turns out out not to be to your liking/right size/colour/quality etc… you will not be able to return it. I tri... Leggi di più

Valutata 1 stelle su 5

Bought one of your wallets as a Christmas present on the 2nd December 2024. On the New Year sent an email asking to return it for an exchange. They replied that this is not a problem and can be easi... Leggi di più

Valutata 5 stelle su 5

I'm not normally one for leaving feedback for items, but I made the mistake of looking at reviews after I bought this item and then I panicked as I seen so many negative reviews for this company. Howe... Leggi di più

Valutata 1 stelle su 5

It is about 3 mm to narrow, very difficult to get visa and membership cards in the pockets very embarrassing when you are in a queue and you are struggling. The net result will be tearing the leather... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di accessori di moda

Informazioni fornite da varie fonti esterne

At Walletking we have collected unique, cool and modern wallets. We offer 100% satisfaction guranetee! If you for any reason are not happy with your item simply return it to us and get a full refund. No questions asked.


Informazioni di contatto

2,6

Scarso

TrustScore 2.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I'm not normally one for leaving…

I'm not normally one for leaving feedback for items, but I made the mistake of looking at reviews after I bought this item and then I panicked as I seen so many negative reviews for this company. However I have just received the wallet that I ordered, and it's as described, genuine leather and looks exactly as pictured. Also came in the time frame stated, even with Royal Mail strikes happening in between. Very impressed and would definitely recommend.

13 settembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Ordered wallet,money left account one…

Ordered wallet,money left account one email but a photo of tracking order. Go back to website and surprise surprise account disabled and no sign of wallet scam scam scam alert!!!!

25 luglio 2022
Non scritta su invito
Logo di Walletking

Risposta di Walletking

Hello Keith
Your account is not disable and your order is shipped from us 18 juli.

If you need any help with your account please contact the support at order@walletking.eu

Valutata 1 stelle su 5

Less than one star

Only giving one star to be able to leave a review. This would seem to be an elaborate scam company. Ordered on line but no sign of goods. No response to my emails and telephone not answered. My FIRM recommendation is that you do not buy from this site and I suspect that the positive reviews are phoney

29 giugno 2022
Non scritta su invito
Logo di Walletking

Risposta di Walletking

Hello Helen
We have received two e-mails from you yesterday 1.11pm and 2.22pm We reply to you 4.31 pm
maybe the e-mail ended up in you spam folder.

Best regards

Valutata 1 stelle su 5

Not received, not refunded, no reply to emails!

The company won’t reply to me. I feel have been scammed. Most likely through company negligence. The order did not show up as it didn’t pass customs (I received many texted updates from dhl) and it was returned to wallet king. They will not reply to my requests for a refund! It was for my sons birthday and we are very disappointed.

2 febbraio 2022
Non scritta su invito
Valutata 1 stelle su 5

I ordered a wallet on the 10th of…

I ordered a wallet on the 10th of December, it has not turned, have tried emailing, have tried phoning, the number is incorrect! I feel I have been scammed to be honest! Only gave it one star so I could leave a review!

19 gennaio 2022
Non scritta su invito
Logo di Walletking

Risposta di Walletking

Hello
We have answered your email on the 17 dec.

It seams like your order have been returned to us
Do you want us to make a new delivery ?

08:26
Incorrectly addressed. Returned to sender.
Westbury DO

Valutata 1 stelle su 5

Most frustrating and disgusting experience

I had ordered a credit card holder which I did not like so I wanted to return this (as per policy). This was processed and I was provided an address to post the item to. I payed £8+ and posted the item via Royal Mail Special Delivery to ensure it reaches safely and quickly. When I tracked the parcel it had left UK and showing it is stuck in customs. I contacted Royal Mail and was advised it is stuck in customs for recipient to pay fee. I contacted WK several times and did not receive satisfactory answer (WHEN they bothered to reply!). Believe it or not it is now nearly 2 months since I'm chasing this without an answer or my refund!!! I have done all that I could i.e. posted the item to address provided, payed posted and sent via secure delivery which has reached destination as well but not going further. Been trying to chase WK and forwarded the email reply from Royal Mail but no answer! I am a returning customer but shocked with the service and certainly will not be returning again. I am very upset, disappointed and frustrated. It will be 2 months soon and still not received my refund!! This is an absolute joke, most poor and disgusting service!!!

30 dicembre 2021
Non scritta su invito
Valutata 1 stelle su 5

I placed an order online on December…

I placed an order online on December 13th as the website stated that the 16th was the last date for which orders would be fulfilled for Christmas Day. The confirmation email I received stated the last date was the 12th. I still haven’t received what I ordered and don’t need it now. I WOULD APPRECIATE A FULL REFUND AND YOU CAN CANCEL MY ORDER.

29 dicembre 2021
Non scritta su invito
Logo di Walletking

Risposta di Walletking

Hello

Thank you for your enquiry.

For your information your package was dispatched from us on 17 dec and the delivery time is normally 5-10 business days (24-31 dec).
There may also be a risk that some deliveries may take longer than usual.

There was two delivery options Standard and DHL. Your had selected the standard option with an expected delivery time of up to 10 business days. Last date to order for Christmas with the standard option was 12:th December as stated on the option it self.

If you look at the order confirmation that was sent to you just after you placed the order it is stating 12.12. This was also the information on the website it self, we had not written 16.12 for standard delivery at any point.

If you have questions about your order, it is always best to contact the support directly
order@walletking.eu

Valutata 4 stelle su 5

Shocking service

My item didn’t turn up so they sent another one on express delivery. Can’t say better than that ,, thank you Matt and Elaine at wallet king 👏👏

22 dicembre 2021
Non scritta su invito
Valutata 1 stelle su 5

Not even worth 1 star!!!

Not even worth 1 star!!!

Made an order on the 2nd December and item hasn't arrived. Send an email asking about my item and they asked me to wait another 3-4 days as still NO ITEM!!!! NOW THE COMPANY WONT EVEN REPLY TO MY EMAIL.

DONT NOT USE THIS COMPANY, AWFUL SERVICE!!!!!

21 dicembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Great experience and fantastic item

Purchased a ladies purse from Walletking’s vintage collection as a gift .. received it today .. quality outstanding , in both design and leather quality / colour . Purchased a wallet previously and no doubt will be back for something else . Elaine keeps you informed of order status and delivery , great customer focus and care

4 dicembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Beautiful quality wallet

I ordered a wallet for my son for Christmas . I have just received delivery. I was totally amazed by the quality and look of this product. The leather is so soft and an absolutely lovely wallet. It came in a lovely presentation box as well. I am totally over the moon with this purchase. Thank you wallet king

19 novembre 2021
Non scritta su invito
Valutata 4 stelle su 5

No quibble refund

Order placed 18 Aug, estimated delivery 5-10 working days. Contacted them after 12 business days and was asked to wait a bit longer. When it still had not arrived after 26 business days I was given a refund, thank you.

23 settembre 2021
Non scritta su invito
Valutata 1 stelle su 5

Eksisterer Pungebutikken?

Gad vide om denne virksomhed stadig eksisterer?
Har forsøgt at afgive ordre to gange, hvor jeg kom hele vejen igennem til og med betaling, men aldrig modtog en ordrebekræftelse. Har forsøgt at ringe, men nummeret eksisterer ikke, og har skrevet mail både via formularen på hjemmesiden og på den direkte mail til deres kundeservice, som virksomheden selv har angivet på trustpilot sidste år.

6 agosto 2021
Non scritta su invito
Logo di Walletking

Risposta di Walletking

Hello Yes Pungebutikken Eksisterer ...
You can contact them on order@walletking.eu or call them +465501600
Maybe the order confirmation anded up in your spam folder.

They have received a e-mail from you 2 aug 15:43 and they reply to you 2 aug 15:54.

They have replied on your latest mail 9 aug 08:14.



best regards

Valutata 1 stelle su 5

Never Arrived!

Order has not arrived, after 13 days - no one will reply to my emails and I've been sent an email asking to review the product which I don't have!

11 luglio 2021
Non scritta su invito
Valutata 1 stelle su 5

Wallet Never Arrived

Bought a new wallet from Walletking but nothing has arrived, when you email them about delivery date(s) all you get is an email extending the postage window & general excuses. Ask for details of their courier and shipping reference, no information is ever forthcoming just more fob offs. Will never use them again as they don't seem to be a company I would ever wish to do business with again.

22 maggio 2021
Non scritta su invito
Valutata 1 stelle su 5

They are not in the UK

Ordered a wallet thinking it would be posted from the UK because they have a .co.uk web address. Later found out it will be coming from Luxembourg.

Seems to be a lot of companies doing this and Im getting a bit sick of it

12 marzo 2021
Non scritta su invito
Valutata 2 stelle su 5

no shipping no info

Three weeks after order confirmation, no information about delivery yet...
Wrote them and they solved it asap.
sh!t happens... but order is not gonna be what i wished for.

19 gennaio 2021
Non scritta su invito
Valutata 1 stelle su 5

VERY UNHAPPY

VERY UNHAPPY - POOR SERVICE
ACCOUNT SAYS THE PRODUCT HAS BEEN DELIVERED - BEFORE CHISTMAS. COMPANY HAVE FAILED TO RESPOND TO MY COMMUNICATIONS.

2 gennaio 2021
Non scritta su invito
Logo di Walletking

Risposta di Walletking

Hello
For your information your package was dispatched from us on 17 dec and the delivery time is normally 3-10 business days (22 dec-5 jan).
Order information in your accound says it completed not delivered.
Completed is when the order is packed and shipped.

Best regards.

Valutata 5 stelle su 5

Beautiful Vintage Wallet

Second item I've ordered from Walletking. Only wallet I could find on-line which matched my hubby's exacting standards. He wanted one which included a window for his licence and a secure area for small change. It's a beautiful black leather wallet. Lovely design. Also available in a beautiful brown leather. Came with a nice box. He is going to love it!

23 dicembre 2020
Non scritta su invito

Come funziona Trustpilot

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